Tagged: Banking Employment Opportunities, Banking jobs, banking jobs in Trinidad, Banking Vacancies, Branch Operations Manager, Career Opportunity, employment, employment opportunity, finance, Full Time, JMMB TRINIDAD AND TOBAGO, JMMB vacancies, JMMB Vacancies September 2021, job opportunity, jobs, jobs in trinidad and tobago, MANAGER, marketing, OPERATIONS, Port of Spain, Product Officer, Remote Jobs, Sales, tobago, Trinidad, Trinidad and Tobago, Vacancies, vacancy, work, work from home
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September 6, 2021 at 9:36 pm #988620bchgayle63Participant
JMMB Vacancies September 2021
JMMB Vacancies September 2021
Product Officer
JMMB Trinidad and Tobago
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The Product Officer is responsible for the coordination of all processes that ultimately lead to the implementation of new and pertinent changes in JMMB Trinidad and Tobago’s Products and Service Portfolio.
Job Purpose & Summary:
The Product Officer is responsible for the coordination of all processes that ultimately lead to the implementation of new and pertinent changes in JMMB Trinidad and Tobago’s Products and Service Portfolio. Conducting ongoing reviews of our products and service aimed at enhancing our offerings to increase our client value proposition. Achieved by monitoring, rationalizing, and developing a Product Suite to ensure the provision of integrated solutions tailored to meet target client’s life goals, needs and requirements. The Officer plays a critical role in ensuring the training, sensitization and knowledge enhancement of all requisite Team Member – frontline and otherwise on the products and services offered by the Organization
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Duties and Responsibilities:
- Co-ordinates the development, approval and implementation of all new or materially different products or services in keeping with applicable legislation, for example, CBTT’s New and Materially Different Product and Services Guideline. Including the preparation of the relevant, detailed Procedures and Guidelines as required.
- Conducts Orientation and Quarterly Front Line Training or on an as needed basis on all Products and Services (TT Group) to ensure that all team members have a working knowledge of all product and service offerings.
- Annually conducts a review of existing Products and Services together with the Service Fees and Charges. The Product Review guides the amendment, rationalization and de-marketing of individual products
- Administration of JMMB Bank’s (and its subsidiaries) Product Development Policy, including host Product Committee Meetings at least twice annually or as needed.
- Conducts and or co-ordinates competitor and other market research required to facilitate the understanding of needs, development, rationalization and pricing of new and or existing products. Reviews the rates, features and marketing initiatives across competing products in the market and makes recommendations for rate changes and product tweaks
- Ensuring that insight from client research is incorporated in all product/solution offerings to strengthen the value extended to clients of JMMB (Group TT).
- Supports the continuous monitoring of the relevance and competitiveness of the product suite based on client needs and usage analysis, as well as marketplace products analysis. Inclusive of conducting post Launch Product Assessment to incorporate research on performance, feedback from Branches/users and propose recommendations
- Support Group product reporting by providing required product performance information product reports as needed. Performs any other duties as may be assigned.
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Education, Training & Work Experience Required:
- BSc. Management Studies / Economics / Finance / Mathematics / Statistics
- Certification in Project Management or related discipline
- Train the Trainer Certification would be an asset.
- Minimum of five (5) years Financial Sector experience.
- Minimum of two (2) years of demonstrated analytical experience or requisite qualification
- Knowledge of JMMB Bank’s operating guidelines, core operating system, relevant policies and procedures and the relevant Policies and Guidelines of the Central Bank of Trinidad and Tobago and Visa International
- Working knowledge of local and international financial sector instruments, services, laws, regulations, ethics, practices, procedures and professional jargon.
- A working knowledge of all retail, commercial, corporate banking and other financial products
- Working knowledge of the Product Policy and Regulations as well as Market Conduct Guidelines
- Working knowledge of financial advisory services and spreadsheet applications.
- Working knowledge of data analysis and techniques
Skills:
- Sound Financial / Business Analysis and Marketing skills
- Strong Writing / Verbal Communication skills
- Ability to effectively interact with individuals of all levels, both internally and externally.
- Team building skills and ability to motivate and coach team members.
- Proficient in Microsoft Office Applications.
- Ability to multitask and perform in a fast-paced environment.
- Commitment to and demonstration of JMMB Bank’s core values.
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Behavioural Competencies:
- Promotes the JMMB’s philosophy of the Vision of Love and its unique culture.
- Promotes the Project Management culture for the transformation and continuous improvement of the JMMB and its associated companies.
- Solution oriented expert
- Actively live our core values as enshrined in the Vision of Love
- Extraordinary leader working in the best interest of all
- JMMB’s defined Leadership competencies
Apply Now
JMMB Vacancies September 2021
The Manager is required to manage, coordinate and monitor operational functions to ensure delivery of high quality internal and external client care services, while minimizing risk exposure to all stakeholders.
Job Purpose & Summary:
The Manager has overall accountability for the operations activities for the JMMB Investment and Securities entities. The Manager is required to manage, coordinate and monitor operational functions to ensure delivery of high quality internal and external client care services, while minimizing risk exposure to all stakeholders. Directly contribute to the development and implementation of the overall strategic operational plan to achieve these objectives. Coach and develop Team Members to achieve key performance expectations. Provide support and implement the Business Continuity program. Promotes the JMMB’s Vision of Love and its unique culture. Engage in the process for the continuous improvement.
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Duties and Responsibilities:
Operations Oversight
- Oversight and management of back office operations, including Settlements
- Timely approval of client initiated transactions
- Ensuring compliance with procedures
- Ensure all services are executed timely and accurately
- Ensure accuracy of reporting prepared by the unit
- Oversight of stationary and other related inventory
Performance Management
- Coaching and development of team members supervised directly
- Take prompt corrective action and
- Create and enable a team based approach that is client centric
Continuous Improvement and Strategic Enablement
- Assist with developing strategic operational and budgeting plans, implementing as approved and reporting results on schedule.
- Periodic review of procedures to identify opportunities to increase efficiency and effectiveness of controls
- Manage development of procedures to address evolving business needs
- Anchor best practices and documented procedures
- Continually evaluate operational risk within the business and changes within the regulatory environment
- Recommend and implement approved solutions, including updates to procedure
Operational Support
- Support all team members with procedure clarification as required
- Support with efforts to resolve escalated matters
- Participate in developing, and maintaining, the Business Continuity Plan for JMMB Investments;
- Ensure the physical structure, amenities and security matters are functional
Compliance
- Manage on-site examinations from Regulators and Auditors.
- Provide support to the Compliance Manager as it relates to Regulatory issue resolution
- Timely resolution of all audit issues, while ensuring controls are implemented to prevent reoccurrence
- Implementing and responding to non-compliant matters identified, including Customer Due Diligences discrepancies
- Any other related duties as may be assigned from time to time.
Education, Training & Work Experience Required:
- Bachelor’s Degree in Business or Finance.
- Familiarity with financial sector instruments, laws, regulations, ethics and professional jargon.
- At least seven (7) years working experience with at least five (5) at a supervisory level in operations and a client service environment within the financial sector
- Thorough knowledge of financial sector instruments, market operations, ethics, relevant laws, regulations, and professional jargon
- Thorough knowledge of Securities (Bonds, Equities and Mutual Funds) and IPO/APO management
- Exposure to credit policies and practices would be an asset
Skills:
- High level of computer literacy, particularly word-processing and spreadsheets.
- Excellent written, oral and non-verbal communication skills.
- Ability to converse in Spanish would be an asset.
- Excellent interpersonal, communication and documentation skills
- Strong people management skills, team building skills and ability to motivate and coach team members.
- Detail and results-oriented, highly organized, ability to manage multiple tasks with tight deadlines
- Understanding of operational risk and ability to develop appropriate mitigating solutions.
Other Requirements:
- Ability to effectively link the enterprise’s disaster recovery activities with business operations recovery and continuity requirements on a proactive basis.
- Prior knowledge of the Company’s business and operations
Behavioural Competencies:
- Promotes the JMMB’s philosophy of the Vision of Love and its unique culture.
- Promotes the Project Management culture for the transformation and continuous improvement of the JMMB and its associated companies.
- Solution oriented expert
- Actively live our core values as enshrined in the Vision of Love
- Extraordinary leader working in the best interest of all
- JMMB’s defined Leadership competencies
Apply Now
JMMB Vacancies September 2021
The Branch Operations Manager is responsible for providing support to the Branch Manager in the delivery of quality customer service and high efficiency in the overall administration of the Customer Service Area.
Job Purpose & Summary:
The Branch Operations Manager is responsible for providing support to the Branch Manager in the delivery of quality customer service and high efficiency in the overall administration of the Customer Service Area. Ensures that the Branch remains fully compliant with all policies, AML procedures, and regulatory and statutory guidelines.
Duties and Responsibilities:
- Oversees the frontline Tellers to ensure that the bank’s core values are maintained in all dealings through a superior and consistently high quality of service to the Bank’s internal and external customers. Ensures Tellers are fully compliant with all bank policies and procedures at all times
- Act as the primary team builder to ensure morale and motivation of frontline staff is always as the highest level and primary back-up support for all frontline supervisors
- Ensures that branch procedures are followed and to roster officers to perform snap check audits Reviews applicable existing policies and procedures annually and where required make recommendations for improvement
- Ensures that the lock-up process for Tellers and Business Support Officers (Level 1) is properly supervised and compliant to established procedures. Recommends improvement to process where gaps identified
- Ensure that all discrepancies for cash report are addressed and rectified on a daily basis and report all exceptions/breaches to Branch Manager immediately
- Oversees the operations of in-branch ABM’s, night safe and monitor bank cash ensuring that excesses above approved limits are notified to the Branch Manager and approved by Risk where advised, remitted to Central Bank
- Ensures that policies and procedures are adhered to in the execution of daily operations, and liaises with Audit and Compliance departments as required to address any branch discrepancies if and when necessary.
- Monitors the lock- up process monthly and ensures Keys and Combinations are properly maintained
- Perform other related duties as assigned.
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Education, Training & Work Experience Required:
- Bachelor’s degree in Banking, Finance or Business Management
- Certificate in Banking, Finance or Business Management
- Minimum of five (5) year’s general banking/sales and customer service experience
- Minimum of two (2) years in a supervisory capacity at a financial or similar institution (e.g. a Credit Union, Financial House)
Skills:
- Excellent knowledge of retail and commercial banking products and services with basic level knowledge of loans and other areas
- Excellent interpersonal and communication skills (verbal and written)
- Excellent customer service skills
- Strong ability to handle irate customers
- Customer-focused and service-oriented
- Dependability and Professional
- Results oriented
- Commitment to excellent grooming and imaging
- Proficient in use of Microsoft Excel, Word and PowerPoint
Behavioural Competencies:
- Promotes the JMMB’s philosophy of the Vision of Love and its unique culture.
- Promotes the Project Management culture for the transformation and continuous improvement of the JMMB and its associated companies.
- Solution oriented expert
- Actively live our core values as enshrined in the Vision of Love
- Extraordinary leader working in the best interest of all
- JMMB’s defined Leadership competencies
Apply Now
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