Tagged: ADMINISTRATIVE, Airline Jobs, Airline vacancies, Career Opportunity, Caribbean Airlines, Caribbean Airlines Careers, CARIBBEAN AIRLINES LIMITED., Caribbean Airlines Vacancy, Caribbean Airlines Vacancy August 2021, CUSTOMER SERVICE, CUSTOMER SERVICE REPRESENTATIVE, CUSTOMER SERVICE REPRESENTATIVE (CARGO), employment, employment opportunity, Full Time, Government jobs, job opportunity, jobs, jobs in trinidad and tobago, OPERATOR, ORDER PROCESSING AGENT (CARGO), TELEMARKETING, Telesales Agent, tobago, Trinidad, Trinidad and Tobago, Vacancies, vacancy, WAREHOUSE AGENT, work, work from home
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August 22, 2021 at 11:52 pm #984448
romanbeamont
ParticipantCaribbean Airlines Vacancies August 2021
Caribbean Airlines Vacancies August 2021
Application period: Fri, 20 Aug 2021 to Fri, 03 Sep 2021
Application deadline: Fri, 03 Sep 2021 at 11:59PM UTC time (7:59PM Trinidad & Tobago time)
Location: CAL Headquarters – POS
Department: CargoWe are seeking to recruit suitably qualified persons to fill the position of: TELESALES AGENTJOB SUMMARY:
The Telesales Agent will report to the Telesales Team Leader. The successful incumbent will assist in optimizing the utilization of available aircraft cargo space and increasing revenue, by providing bookings and related support services to the Line Stations. He/she will support the Sales team in performing outbound calls to customers based on promotions and specials as well as market all company products to potential customers. Additionally, they will support the Operations team in performing outbound calls to customers based on service disruptions, cancellations, bumped cargo etc. and assist customers with all queries raised.
KEY DELIVERABLES:A. OPERATIONAL EFFECTIVENESS:a. Ensure effective and efficient utilization of assigned resources, towards achieving operational goals and standards.B. Customer Service:a. Continuously seeks to capitalize on opportunities to exceed the expectations of internal and external customers by placing a keen interest on understanding and effectively resolving requests in a professional and result-oriented manner.PERSON SPECIFICATION:
You are required to have at least two (2) years’ experience in a similar role preferably in the airline industry. You must also possess a minimum of five (5) GCE/CXC Ordinary Level passes including Mathematics, English and Geography. You must possess strong communication skills and have a desire to be in a results driven, focused role and have strong problem solving skills. The ability to converse in a foreign language would be an asset.Please submit your application via https://careers.caribbean-airlines.com/#/ by completing a profile and attaching an up-to-date resume and a cover letter Address your application to:
Attention: Human Resource Recruitment Re: Telesales Agent Caribbean Airlines Limited, Golden Grove Road,
Piarco, TrinidadClosing date for receipt of all responses is September 3rd, 2021 at UTC 5:00 PM
Caribbean Airlines Vacancies August 2021
Application period: Fri, 20 Aug 2021 to Fri, 03 Sep 2021
Application deadline: Fri, 03 Sep 2021 at 11:59PM UTC time (7:59PM Trinidad & Tobago time)
Location: CAL Headquarters – POS
Department: CargoWe are seeking to recruit suitably qualified persons to fill the position of:
CUSTOMER SERVICE REPRESENTATIVE (CARGO)
(GRADE 3 – Provisional)JOB SUMMARY:
The Customer Service Representative will report to the Customer Service Supervisor – Cargo. The successful incumbent will be responsible for processing orders and preparing correspondence to fulfil customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.KEY DELIVERABLES:A. CUSTOMER SERVICE:
a. Ensures constant engagement with the customer base, facilitating excellent service, and going beyond service expectations.
b. Resolves product or service matters.
c. Effectively resolves customer queries. Assess the cause in service level gaps, select and explain the best solution to resolve any problems, and expedite corrective action or adjustments.
d. Maintains engagement with customers to ensure resolution of queries.
e. Maintains customer records and update account information.
f. Maintains financial accounts and processes customers adjustments.
g. Prepares product or service reports by collecting and analysing customer information.
h. Assists with order and product management.OPERATIONAL EFFECTIVENESS:
a. Identifies deficiencies and make suggestions for corrective action to improve the customer’s experience
b. Seeks to capitalize on opportunities to exceed the customers’ expectations by keenly understanding and resolving requests in a professional and result-oriented manner.
c. Maintains the standards associated with the Cargo service level agreements.
d. Communicates both timely and effectively.PERSON SPECIFICATION:
You must have at least three (3) years of experience in a similar role or any equivalent combination of training and experience. You must also possess a minimum of five (5) GCE/CXC/CSEC Ordinary Level passes, including Mathematics and English, as well as working knowledge of Microsoft Office Suite. You must have a strong customer orientation and possess excellent communication skills. Previous knowledge/experience in the delivery, transportation and cargo sector would be considered an asset.Please submit your application via https://careers.caribbean-airlines.com/#/ by completing a profile and attaching an up-to-date resume and a cover letter Address your application to:
Attention: Human Resource Recruitment Re: Customer Service Representative Caribbean Airlines Limited, Golden Grove Road, Piarco, Trinidad.
The closing date for receipt of all responses is September 3rd, 2021, at UTC 5:00 PM
Caribbean Airlines Vacancies August 2021
Application period: Fri, 20 Aug 2021 to Fri, 03 Sep 2021
Application deadline: Fri, 03 Sep 2021 at 11:59PM UTC time (7:59PM Trinidad & Tobago time)
Location: CAL Headquarters – POS
Department: CargoWe are seeking to recruit suitably qualified persons to fill the position of:
WAREHOUSE AGENT
(GRADE 1)
JOB SUMMARY:
The Warehouse Agent will report to the Warehouse Supervisor, JetPak Courier Service. The successful incumbent will perform an array of functions, including receiving and processing incoming packages and materials. He/She will also pick and fill orders from based on deliveries to the warehouse and work closely with the distribution team to ensure customer packages are packed and prepared for delivery. He/She will also update the inventory software based on receipts and other documentation.KEY DELIVERABLES:
A. OPERATIONAL EFFECTIVENESS:a. Accurately selects items relevant to the customer’s package specifications.
b. Performs picking/packing duties in an efficient manner that meets customer service standards.
c. Determines the appropriate destination of product by scanning packages, reading labels, verifying numbers and sorting packages accordingly.
d. Takes weight and measurement of shipment received.
e. Operates forklift to arrange and organize products and materials in a warehouse.
f. Performs labeling, sorting, wrapping, packing, and repacking as needed.
g. Maintains and updates warehouse inventory software.
h. Follows Courier Services Policies and Procedures.
i. Ensures compliance of safety procedures and practices in warehouse operations.
B. Customer Service:
a. Seeks to capitalize on opportunities to exceed the customers’ expectations by keenly understanding and resolving requests in a professional and result-oriented manner.b. Maintains the standards associated with the Jet Pak Courier Service service level agreeements.
c. Communicates both timely and effectively.
PERSON SPECIFICATION:
You are required to have at least one (1) year of experience in a similar role with warehouse and inventory practices. You must also possess a minimum of five (5) GCE/CXC/CSEC Ordinary Level passes, including Mathematics and English. You must be a customer-driven professional who is also a proven team player. You must also execute loading and unloading operations with a forklift; therefore, the requisite licence to operate a forklift is prefered. Basic proficiency in inventory software, along with working knowledge of Microsoft Excel is required.Please submit your application via https://careers.caribbean-airlines.com/#/ by completing a profile and attaching an up-to-date resume and a cover letter Address your application to:
Attention: Human Resource Recruitment Re: Warehouse Agent Caribbean Airlines Limited, Golden Grove Road, Piarco, Trinidad.
Closing date for receipt of all responses is September 3rd, 2021 at UTC 5:00 PM
Caribbean Airlines Vacancies August 2021
Application period: Fri, 20 Aug 2021 to Fri, 03 Sep 2021
Application deadline: Fri, 03 Sep 2021 at 11:59PM UTC time (7:59PM Trinidad & Tobago time)
Location: CAL Headquarters – POS
Department: CargoWe are seeking to recruit suitably qualified persons to fill the position of:
ORDER PROCESSING AGENT (CARGO)
(GRADE 3 – Provisional)JOB SUMMARY:
The Order Processing Agent will report to the Order Processing Supervisor. The successful incumbent will be responsible for processing the customer sales orders, delivering information, and resolving issues accurately and timely while maintaining good working relationships with internal and external customers.
KEY DELIVERABLES:
A. SERVICE DELIVERY:
a. Schedules of Inbound and Outbound orders in company systems.
b. Coordinates order processing with all appropriate systems and personnel.
c. Prioritizes and monitors the daily workload to ensure daily SLAs are met.
d. Maintains all records relative to inbound and outbound deliveries and accurately communicates and assists in resolving discrepancies.
e. Ensures that complete and accurate information is maintained in the Customer database.
f. Ensures compliance with all financial, and operational policy requirements.
g. Performs other duties outside the normal scope of responsibilities that may be required to maximize the efficiency, productivity, customer relations and enhance the entire operations.
B. CUSTOMER SERVICE:
a. Identifies deficiencies and make suggestions for corrective action to improve the customer’s experience
b. Seeks to capitalize on opportunities to exceed the customers’ expectations by keenly understanding and resolving requests in a professional and result-oriented manner.
c. Maintains the standards associated with the Cargo service level agreements.
d. Communicates both timely and effectively.PERSON SPECIFICATION:
You are required to have at least three (3) years’ experience in a customer service or sales processing role. You must also possess a minimum of five (5) GCE/CXC/CSEC Ordinary Level passes including Mathematics and English. Strong proficiency in MS Office Suite in particular MS Word, MS Excel and MS Outlook along with the ability to use office equipment including modern photocopiers, printers, scanners and shredders. Capability in using SAP or any related software would be an asset. You must also have excellent verbal and written communication skills and meticulous attention to detail with well-developed planning and organizing skills. The ability to work independently and manage a high volume of work with shifting priorities all within daily deadlines is a must. These abilities must be complementary to a strong commitment to service excellence.Please submit your application via https://careers.caribbean-airlines.com/#/ by completing a profile and attaching an up-to-date resume and a cover letter Address your application to:Attention: Human Resource Recruitment Re: Telesales Agent Caribbean Airlines Limited, Golden Grove Road,
Piarco, TrinidadClosing date for receipt of all responses is September 3rd, 2021 at UTC 5:00 PMMore jobs
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