Tagged: ADMINISTRATIVE, Assistant Co-ordinator, Career Opportunity, Crisis Helpline, employment, employment opportunity, Full Time, Government jobs, Government vacancies, Government Vacancies 2022, Government Vacancies October 2022, ict, information technology, Information Technology Jobs, job opportunity, jobs, jobs in trinidad and tobago, MANAGER, Ministry of Social Development and Family Services, MINISTRY OF SPORT AND COMMUNITY DEVELOPMENT, Policy, Policy Research and Planning Specialist, Port of Spain, Remote Jobs, tobago, Trinidad, Trinidad and Tobago, Vacancies, vacancy, work, work from home
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October 22, 2022 at 8:43 pm #1000788landonfieldsParticipant
Job Information
Category: Development, Social & VoluntaryWork Location: Port of SpainType: full-timeTerm: permanent
Job Description
The Incumbent will be required to develop and implement the Ministry’s research agenda by collecting, analyzing and disseminating information, for use in planning and policy formulation, in a timely manner. The incumbent must be keeping up to date and have considerable knowledge of Government Communications trends locally, regionally and internationally.
Key and Critical Responsibilities
- Assist in formulating and monitoring project implementation plans.
- Assist in developing and implementing the Ministry’s Strategy and Action Plan.
- Plans, organizes and conducts surveys on subjects related to the field of research, and performs in-depth investigations into particular areas to establish trends as a means of problem solving.
- Assist in the development of project proposals, the documentation of new projects, and Preparation of Terms of Reference (TORs) for the Ministry’s projects.
- Plans and organizes research initiatives based on the information required and compiles progress reports and reports on findings/solution proposals for internal and external stakeholders.
Key Competency
- Must have a strong analytical and problem-solving skills.
- Ability to manage a cadre of professional, technical and administrative personnel.
- Ability to conduct meetings and negotiations with persuasiveness and diplomacy.
Government Vacancies October 2022
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Government Vacancies October 2022
Assistant Co-ordinator, Crisis Helpline
Ministry of Social Development and Family Services
Deadline: 04 November 2022
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Job Information
Category: Customer Service, Call Centres & Languages
Work Location: Port of Spain
Type: full-time
Term: contract
Job Description
Reporting to the Co-ordinator, Crisis Helpline, the Helpline Assistant Co-ordinator will assist to oversee the advanced administrative functions, operations and management of the Crisis Helpline and all helpline staff.
Key and Critical Responsibilities
- Assist the Coordinator to engage and manage helpline staff in the execution of duties for the efficient operations of the Crisis Helpline including the provision of technical support.
- Assist in the scheduling of staff for maximum coverage by qualified staff.
- Assist in training staff on the use of software and database tools.
- Make referrals to the Director, National Family Services Division and/or designate for determinations on interventions, support and further actions through the Coordinator.
- Assist in handling of complex cases in collaboration with the Senior Social Worker, National Family Services Division.
- Assist in collecting data and prepare reports on calls received.
- Conduct and prepare staff performance appraisals.
- Assume leadership in the absence of the Coordinator.
Key Competency
- Proficient in the use of Microsoft Tools such as Access, Excel and other software applications.
- Management Skills training.
- Experience in a Call Centre Environment.
- Expert understanding of family crisis/mental health and/or related issues.
- Sound investigative skills.
- Good relationship management skills.
- Strong written and verbal communication skills.
- Should possess an understanding of Conflict Management.
MINIMUM EXPERIENCE AND TRAINING:
- Bachelor’s Degree in Social Work or Psychology.
- Certificate in Counselling Skills.
- At least three (3) years professional experience.
Government Vacancies October 2022
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Government Vacancies October 2022
POLICY DEVELOPMENT OFFICER I
Ministry of Social Development and Family Services
Deadline: 04 November 2022
Apply Now
Job Information
Category: Development, Social & Voluntary
Work Location: Port of Spain
Type: full-time
Term: contract
Job Description
This job requires the incumbent to assist in the planning and development of Policies and Programmes for the social sector, analyzing the impact of policy initiatives, coordinating the implementation of Projects and Programmes in accordance with the broad Social Sector development objectives and Supervising Subordinate Staff engaged in related duties.
Key and Critical Responsibilities
- To identify and designs social policies, programmes and projects with a view to resolving social problems.
- To review research work/studies conducted on social issues to determine programmes and projects to be developed.
- To assist in planning and managing policy fora such as workshops, consultations and focus groups to facilitate a participatory approach to policy planning and development.
- To review existing policies and recommends appropriate policy changes.
- To monitor the interpretation of policies, assesses their effectiveness and recommends appropriate programmes to ensure objectives be achieved.
- To participate in the planning and formulation of social programmes and projects.
- To liaise with national, regional and international organizations with regard to funding and technical assistance.
- To collaborate with other agencies, both governmental and non-governmental, engaged in policy development and implementation.
- To liaise with the media to promote the Ministry’s social policies and programmes.
- To assist in maintaining a network of support with other research agencies and similar organizations to facilitate the integration of social sector policies and programmes with broader national policy objectives.
- To comment on policies and programming frameworks of external agencies, including international funding agencies.
- To represent the Ministry at meetings, conferences, courses, committees, seminars and workshops.
- To prepare Notes for Cabinet and policy, programme and planning documents.
- To participate in the design and maintenance of an appropriate knowledge management system to advance the objectives of the Division.
- Performs related work as may be required.
Key Competency
- Knowledge of the principles and methodology used in the social sciences in areas such as policy analysis and programme and project planning and development and of sources of policy, planning and research materials.
- Knowledge of concepts and techniques used in development planning and in particular policy formulation.
- Knowledge of research methodologies to be able to conduct both qualitative and quantitative evaluations of government policies.
- Ability to identify and analyze social problems and make appropriate recommendations.
- Ability to prepare and evaluate comprehensive reports.
- Ability to analyse and interpret data and prepare policy evaluation reports.
- Ability to coordinate implementation of policies, programmes and projects and to identify obstacles to planning and implementation and recommend solutions.
- Working knowledge of computers and related software applications.
- Ability to express ideas clearly and concisely, both orally and in writing.
- Ability to establish and maintain effective working relationships with other employees’ representatives of governmental, international and private agencies and members of the public.
QUALIFICATIONS AND EXPERIENCE:
- Experience in social planning and policy development, including experience in the preparation, administration and evaluation of policies, programmes and/or projects and training as evidenced by a first degree in one of the Social Sciences from a recognized institution.
Government Vacancies October 2022
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Government Vacancies October 2022
SENIOR NETWORK SPECIALIST
Ministry of Social Development and Family Services
Deadline: 04 November 2022
Apply Now
Job Information
Category: Information Technology
Work Location: Port of Spain
Type: full-time
Term: contract
Job Description
The incumbent is required to perform specialized technical duties in the administration, operations, maintenance and support of the computer network hardware, software, intranet, internet, portal, communications, LANs, WANs and related infrastructure of a large Ministry/Department. Duties include: ensuring secure network and communications operations, including the intranet, portal and internet-related services; providing network management and network maintenance; delivering successful network, messaging and communications projects; achieving targeted service and availability levels; and supervising other network professionals, technical and support staff.
Key and Critical Responsibilities
KEY DUTIES AND RESPONSIBILITIES:
- Manages the operations and maintenance of the networking and connectivity infrastructure of the Ministry/Department in accordance with agreed standards and procedures, and ensures that agreed service levels are met.
- Supports the Manager in the production of network and connectivity designs, policies, strategies, architectures and specifications for the networks required to support the business requirements and strategy of the Ministry/Department.
- Negotiates service level agreements for network and infrastructure components, diagnoses service delivery problems, and initiates action to maintain and improve the levels of service delivery.
- Delivers network management and support, and provides network maintenance services, including network support, the resolution of network problems and the implementation of preventative measures.
- Conducts security risk and vulnerability assessments for computer networks (intranet and internet), communications and related infrastructure, and develops and applies appropriate technical security controls.
- Investigates security breaches with networks and connectivity infrastructure in accordance with established procedures, and takes the necessary corrective action.
- Reviews and maintains the networking plans for the Ministry/Department, and assists with planning of the technology infrastructure to deliver connectivity and network services to meet service level agreements.
- Monitors network and connectivity service component capacity and initiates actions to resolve any shortfall in accordance with agreed policies and procedures.
- Contributes to ensuring that the network and connectivity infrastructure meets all agreed performance targets and service levels, and assists with disaster recovery arrangements and testing of the recovery procedures.
- Provides inputs to the service continuity planning process, and implements the approved plans in order to achieve defined levels of continuity of the networks and related infrastructure of the Ministry/Department.
- Coordinates the installation, testing, commissioning/decommissioning of networking and connectivity infrastructure in accordance with agreed quality and safety plans.
- Conducts research into and explores ways to use emerging technologies and products to further the networking and connectivity goals of the Ministry/Department.
- Participates as a member of the project management team for defined networking and connectivity projects of the Ministry/Department by undertaking activities such as the identification and mitigation of project risk and ensuring quality in project delivery.
- Prepares and delivers learning activities, such as training, to a variety of audiences in areas of technical specialization and responsibility.
- Assists with facilitating the administration of the acquisition, storage, distribution and movement of network and connectivity assets across the Ministry/Department.
- Keeps abreast of developments in computer networking and communications infrastructure, and provides advice regarding their application, and utilizes this knowledge in performing job duties.
- Performs other related duties as assigned.
Key Competency
KNOWLEDGE, SKILLS AND ABILITIES
- Considerable knowledge of the defined components of networking and connectivity infrastructure.
- Knowledge of the principles, tools and techniques required for the management and control of ICT within an organisation.
- Knowledge of project management tools and techniques.
- Some knowledge of Public Service processes and procedures.
- Ability to supervise professional, technical and support staff.
- Ability to think creatively and to implement technology solutions.
- Ability to manage ICT projects.
- Ability to communicate effectively both orally and in writing.
- Ability to promote teamwork and manage conflict.
- Ability to establish and maintain effective working relationships with colleagues.
- Ability to interact positively with members of the public and external stakeholders.
QUALIFICATIONS AND EXPERIENCE:
- Minimum five (5) years’ experience at a supervisory level in the area of ICT, including at least two (2) years’ experience in the development, implementation, management and operation of networks, messaging and communications infrastructure.
- Training as evidenced by the possession of a recognized Bachelor Degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.
OR
- Minimum of seven (7) years’ experience at a supervisory level in the area of ICT, including at least four (4) years in the development, implementation, management and operation of networks, messaging and communications infrastructure
- Training as evidenced by the possession of a recognized Bachelor’s degree.
- Certification in the area of ICT from a recognized institution.
OR
- Minimum often (10) years’ experience at a supervisory level in the area of ICT, in addition to at least five (5) years’ experience in the development, implementation, management and operation of networks, messaging and communications infrastructure.
- Training as evidenced by the possession of a two-year Diploma/Certificate in the area of ICT from a recognized institution.
Government Vacancies October 2022
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