Tagged: ADMINISTRATIVE, Career Opportunity, Corporate Communications, CUSTOMER SERVICE, CUSTOMER SERVICE REPRESENTATIVE, employment, employment opportunity, Full Time, Government jobs, HEAD, HUMAN RESOURCES, job opportunity, jobs, jobs in trinidad and tobago, MANAGER, Sales, tobago, Trinidad, Trinidad and Tobago, vacancy, WASA, WASA Vacancy January 2022, WATER AND SEWERAGE AUTHORITY, work, work from home
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January 26, 2022 at 8:08 pm #991987vidaebner85Participant
WASA Vacancy January 2022
Apply Now
HEAD, CORPORATE COMMUNICATIONS
CAREER OPPORTUNITY
In keeping with our commitment to be the leader in the water and wastewater sector within the Caribbean, we are seeking an outstanding achiever to enhance internal and external communications and effectively manage customer satisfaction. This is an opportunity to become a member of a dynamic management team, committed to building a high performance organization dedicated to ensuring water security for every sector in our country.
Job Title: HEAD, CORPORATE COMMUNICATIONS
Application Deadline: 2nd February 2022
HR Contact: DIRECTOR, HUMAN RESOURCES
The Authority is seeking an individual with extensive experience to lead the Corporate Communications team within the Customer Care Division. The successful candidate will be required to develop and implement appropriate communication strategies and plans to ensure the timely dissemination of information to all our stakeholders, customers, general public and employees. The incumbent will be required to identify and introduce the use of appropriate technology to support the dissemination of timely and accurate information on behalf of the Authority. He/She will also be required to capitalize on opportunities to promote and positively represent the organization to improve its image and reputation through internal and external communications and introduce innovative methods for the provision of public education programs.
The successful candidate will also be required to oversee the development and execution of the Authority’s media relations plans, manages and maintains relationships with various media organizations. He/She will be tasked with creating a high-performance customer centered culture within the Division by developing key performance indicators to track, monitor, and analyze the Authority’s customer service and satisfaction levels, and introduce new techniques to improve our customer service standards, complaint resolution processes and customer relations.
The successful candidate must also have experience operating in a fast- pace, unionized environment, be able to influence others, manage communication challenges quickly and professionally.
If you are the person we are looking for, you should possess the following attributes:
- Change management skills
- Superior leadership, negotiating, interpersonal, communication, reporting and presentation skills
- Ability to influence change and commitment to quality, customer care and service
- Ability to use tact and display professionalism in challenging and difficult situations
- Committed, Results driven and quality focused
- A team player and customer centric
An attractive and competitive remuneration package will be provided.
MINIMUM QUALIFICATIONS - Master’s Degree in Communications, Mass Communications, Marketing or in a related field and/or relevant discipline.
MINIMUM EXPERIENCE
- Minimum of ten (10) years’ experience in a Corporate Communication environment, five (5) of which must be at Senior Management level.
WASA Vacancy January 2022
Apply Now
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