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FCB Vacancies November 2021, FCB Vacancies November 2021, FCB Vacancies November 2021, FCB Vacancies November 2021, FCB Vacancies November 2021

FCB Vacancies November 2021

TRAINING OFFICER

• First Citizens Bank Ltd.
• Full-time
• Chaguanas, Trinidad and Tobago

First Citizens Bank Ltd. in Trinidad and Tobago is hiring a TRAINING OFFICER today.

More details about this job are below:

JOB SUMMARY

The incumbent for this role will be accountable and responsible for equipping staff with the knowledge, practical skills and motivation to carry out work-related tasks. He/She will ensure the consistent implementation of HR policies and support the implementation of Talent & Performance Development projects and initiatives through the conduct of research, analysis, planning, and training/coaching as required

KEY DUTIES AND RESPONSIBILITIES

• Conducts training needs analysis studies and conferring with direct Supervisors to determine training needs of employees in light of the Group’s business strategies and operational requirements
• Monitors the progress of human resources development plans and recommends options for the enhancement and improvement of employee competency, and closure of performance gaps
• Delivers a suite of internal training programmes
• Ensures that statutory and regulatory training requirements are identified and implemented each cycle of certification
• Designs and amends training programme content as necessary, in order to adapt to changes occurring in the work environment
• Monitors and ensures the accuracy, comprehensiveness, practicality and consistency of all conducted training courses as per the developed plans and programs
• Develops and administers written and practical exams to evaluate student performance with assistance from relevant subject matter experts
• Measures the effectiveness of the performance of the internal / external instructors; as well as the outsourced training organizations and produces related statistical reports
• Delivers train-the-trainer initiatives to strengthen internal instructor bench strength
• Prepares and coordinates training logistics at all training venues, including the use of IT peripherals
• Undertakes research on best practices in HR management, including exploring practices in our competitors and other organizations within the financial services industry
• Has good working knowledge of e-learning techniques and where relevant, being involved in the delivery of e-learning packages
• Provides advice on application and where necessary interpretation of HR policies and procedures, taking into account past practice and precedents
• Provides responses to all employees on issues relating to training
• Engages in marketing of the Group’s products and services
• Responds to vendors and internal customers’ requests, enquiries, incoming and outgoing calls, both local and foreign, in a courteous and timely manner consistent with operating standards and escalation to the Supervisor/Manager where necessary
• Completes special projects and other related activities as assigned by the Supervisor/Manager

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QUALIFICATIONS AND EXPERIENCE

• An Associate Degree in Human Resources Management or a related field from an accredited tertiary level Institution
• A minimum of five (5) years’ experience in Human Resources inclusive of experience particularly in a training capacity
• Strong presentation delivery skills, analytical, technical and planning and organizing skills
• Knowledge of organizational psychology and pedagogy, performance management, training needs assessment methodologies, approaches and technology
• Strong Team Work, Research, Negotiating, Conflict Resolution and Problem Solving skills, ability to use judgment, initiative and work independently
• Strong customer service orientation, excellent written and oral communication skills and strong interpersonal skills
• High level of integrity and honesty
• Intermediate statistics skills
• Proficiency in Microsoft Office Suite and ability to use Excel at an Intermediate level

First Citizens Bank Ltd.

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FCB Vacancies November 2021

PROGRAMMER ANALYST II

• First Citizens Bank Ltd.
• Temporary
• Port of Spain, Trinidad and Tobago

First Citizens Bank Ltd. in Trinidad and Tobago is hiring a PROGRAMMER ANALYST II today.

More details about this job are below:

Job Summary

The incumbent will be responsible for analyzing, designing, testing and implementing moderately complex computer programs and maintaining the Bank’s core application systems. He/She will also be responsible for developing and performing testing with stakeholders to ensure requirements and objectives are achieved.

Key Duties and Responsibilities

• Investigates, analyzes and defines requirements utilizing his/her general understanding of the Group’s application systems
• Constructs, amends, tests and documents program modules from user specifications to achieve a well-engineered product
• Troubleshoots and fixes daily production issues that affect the Group’s applications
• Provides on call support for critical productions issues as assigned following the pre-requiste training and experience gained on the job as arranged by Management
• Tests and applies compliance/fixes supplied by vendors of the Group’s applications to resolve outstanding issues whilst ensuring that data integrity is maintained at all times
• Develops and maintains reports, routines and database scripts to meet user requirements
• Reviews all work and creates documentation prior to implementation to verify consistency and conformance with established Information and Communications Technology (ICT) guidelines
• Constructs, interprets and executes test plans in a thorough and reliable manner
• Presents technical problems, processes and solutions verbally and in written formats in an accurate and timely manner
• Plans and schedules assigned work in a timely manner in conjuction with his/her Supervisor
• Maintains working knowledge of required standards, methods and tools for analysis and program development and documentation
• Engages in marketing of the Group’s products and services
• Responds to customers’ requests, enquiries, incoming and outgoing calls, both local and foreign, in a courteous and timely manner consistent with operating standards and escalation to Supervisor/Manager
• Completes special projects and other related activities as assigned by the Supervisor/Manager

Qualifications and Experience

• Candidates must possess a Bacehlor’s Degree in Information Systems/Computer Science/Software Engineering from an accredited institution with one (1) year’s relevant experience such as in Applications Developmentc OR an Associate Degree in Information Systems/Computer Science/ Software Engineering from an accredited instituion with three (3) years relevant experience such as in Applications Development
• Certification and knowledge of PROFILE (Integrated Banking System (IBS)), u/Switchware, T24, Unix, Linux, Java, Microsoft SQL Server/ Informix SQL, Reactive Web Design will be considered an asset
• Strong proficiency in API Development and Web Services
• Broad understanding of information systems concepts and practices
• Proficiency in the development of computer databases, local applications/systems, web applications
• Ability to use initiative and work independently
• Completion of a supervisory skills workshop
• Analytical and problem-solving skills with demonstrated capabilities in project management
• Ability to read, analyze and use complex documents and forms
• Ability to communicate effectively with customers (both internally and externally) with a high level of professionalism

First Citizens Bank Ltd.

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FCB Vacancies November 2021

SENIOR ACCOUNT OFFICER – RETIREMENT BENEFITS

• First Citizens Bank Ltd.
• Full-time
• Port of Spain, Trinidad and Tobago

First Citizens Bank Ltd. in Trinidad and Tobago is hiring a SENIOR ACCOUNT OFFICER – RETIREMENT BENEFITS today.

More details about this job are below:

JOB SUMMARY

The incumbent will be responsible for the administration of the various retirement benefit plans under trusteeship inclusive of share ownership plans, savings plans and pension plans. He/She will also be responsible for providing strong support to Management for the day-to-day activities associated with the trusteeship and administration of retirement benefit plans and executing strategies for the delivery of service excellence.

KEY DUTIES AND RESPONSIBILITIES

• Ensures adherence to all statutory, regulatory and plan-specific legal requirements in the day-to-day administration and payment of benefits within operational timeframes
• Verifies and dispatches data files and other reports requested by Actuaries, Management Committees, Auditors, Attorney’s, Board of Inland Revenue and Central Bank ensuring prompt action for plans under administration
• Liaises with stakeholders, agents and service providers as required to ensure settlement of fees and expenses
• Provides oversight to the processing of benefit payments, inclusive of pension payroll and associated statutory deductions, to ensure accuracy and timeliness of disbursement
• Collaborates with internal and external contacts in assessing or implementing proposed changes to the legal documents or operation of the plans under trusteeship
• Ensures approval and registration of Trust Deed and Rules and related legal documents by the regulatory bodies in accordance with operational standards
• Verifies input of contributions, benefits and share allocation information on system/database to ensure accuracy/completeness and compliance with the requirements of the system and the plan
• Provides strong support to Management to ensure that all statutory reporting requirements are completed within stipulated deadlines
• Completes compliance and departmental reports for submission to Management within operational timeframes
• Liaises with stakeholders to ensure Supervisory Fees, Regulatory Charges and Pay As You Earn (PAYE) payments are completed within stipulated deadlines
• Oversees the year-end balancing and TD4 preparation and dispatch on an annual basis within statutory deadlines
• Oversees the Proof of Life process to completion for all plans ensuring all stages are completed timely
• Reviews and proposes improvements to the existing policies and procedures, internal controls, customer service initiatives, administrative tools and systems in keeping with best practice
• Ensures the accuracy of annual statements, dispatching accordingly within stipulated timelines and with the associated correspondence
• Performs the role of custodian of trust instruments
• Provides strong support to Management in:
• Ensuring that the unit benefits from sound commercial awareness and risk management for this line of business
• The execution of new strategic and policy initiatives and projects to ensure smooth transition and implementation
• The development of presentations and proposals for existing and new business initiatives
• Responds to customers’ requests, enquiries, incoming and outgoing calls, both local and foreign, in a courteous and timely manner consistent with operating standards and escalates to Management where necessary
• Engages in marketing of the Group’s products and services
• Completes special projects and other delegated activities as assigned by Management

QUALIFICATIONS AND EXPERIENCE

• Candidates must possess an Associates Degree in Finance, Accounting, Law, Mathematics, Business Management Studies or any other related field from an accredited university
• Candidates must also possess a minimum of five (5) years’ progressive experience in Retirement Benefit Administration with at least two (2) years supervisory experience
• Ability to exercise a high degree of confidentiality and sound judgment
• Strong conflict resolution, team building, interpersonal, oral and written communication skills
• Strong leadership and supervisory skills
• Analytical, conceptual, time management and problem solving skills
• Ability to use initiative and work independently
• Ability to read, analyze, interpret, and use complex documents and forms
• Proficiency in Microsoft Office Suite in particular Excel
• Knowledge of current legislation and statutory requirements for retirement benefit plans
• Working knowledge of principles and procedures of trusteeship and administration
• Knowledge of the Group’s Operating Software Systems, Products and Services

First Citizens Bank Ltd.

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