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Amplia Vacancies August 2022, Amplia Vacancies August 2022, Amplia Vacancies August 2022, Amplia Vacancies August 2022
Amplia Vacancies August 2022
The Credit Assistant is responsible for assisting with credit approvals, collections and dunning activities across both the residential and enterprise portfolios for AMPLIA.
JOB SUMMARY
The Credit Assistant is responsible for assisting with credit approvals, collections and dunning activities across both the residential and enterprise portfolios for AMPLIA.
MAIN RESPONSIBILITIES
- Delight customers daily in keeping with the Amplia Customer Service Philosophy
- Perform credit enquiries and approve/decline new customers accordingly meeting established service level agreements
- Daily preparation and posting of customer payment journals, credit notes and debit notes from the various channels accurately and meeting service level agreements
- Reconciliation of customer payment journals from the various payment channels to ensure accuracy and completeness
- Ensure customers’ accounts are maintained within their respective terms and conditions and comply with the company’s credit policy Follow up with both residential and enterprise customer for collection on outstanding balances
- Manage the dunning process and all delinquent accounts for the purpose of collecting past-due and balances.
- Work closely with external debt collection agencies regarding collections activities
- Liaise with Account Executives to provide updates on outstanding balances, account updates.
- Ensure timely follow up and ticket closure of all customer bill inquiries, complaints and other financial related cases.
- Maintain the privacy of customer information and integrity of records
- Preparation of daily and monthly collections reports
- Reconciliation of customer accounts
- Respond to customer queries regarding payments within service level agreements
- Ensure adherence to applicable HSE legislation and policies as far as reasonably practicable
- Commit to attending all required HSE training
- Ensure all HSE assigned Key Performance Indicators (KPI’s) are fulfilled on a continuous basis
- Delivers on any other special projects and assignment by the business as required
- Performs any other duties and responsibilities as assigned by the Manager/ Supervisor
REQUIREMENTS
- Minimum of five (5) CXC/GCE O’ Level passes including Mathematics and English Language
- At least two (2) years’ industry experience in a similar role
- CAT or Level 1 ACCA or any other related accounting qualification
- Working knowledge of Microsoft Office especially Microsoft Excel and Microsoft Word
- Good knowledge of the Microsoft Dynamics software or any other accounting software
- Sound working knowledge of an integrated accounting information system
- Accuracy
- Superior customer service and team orientation
- Strong attention to detail and highly organized
- Must be proactive performer and a self-starter, ability to perform optimally in a fast-paced professional office environment
- Excellent organizational and multi-tasking skills with an excellent ability to work under strict deadlines and to adapt to priorities that change often
- Accurate, alert and pays attention to detail
- Excellent verbal and written communication skills
- High level of confidentiality, integrity, reliability and professionalism
- Takes initiative and committed to excellence
- Thorough, precise and collaborative
- Good interpersonal skills and superior ability to work well in teams
- Good problem-solving skills
- Ability to work under pressure in a fast-paced environment
- Ability to work with minimum supervision
Amplia Vacancies August 2022
Apply Now
Amplia Vacancies August 2022
The Product Manager is responsible for doing research, develop and launch new products & packages, which will enhance the customer experience/journey.
JOB SUMMARY
The Product Manager is responsible for researching, developing, and launching new products and packages, which will enhance the AMPLIA customer experience/journey.
MAIN RESPONSIBILITIES
- Delight customers daily in keeping with Amplia Communications Customer Service Philosophy
- Develop the entire product life cycle from strategic planning to product development including pricing
- Identify market requirements for current and future products by conducting market research
- Promote any new solution set across development teams (primarily Engineering, and Marketing) through market requirements, product contract, positioning and after sales support
- Contribute to the development, implementation, and execution of a company-wide go-to-market plan, through the coordination with all departments
- Assist with the development of advertising, public relations, and marketing communications to meet product objectives
- Execute commercialization product offering to target customers
- Conduct periodic product analysis, quality assurance process and optimize as needed
- Analyse potential partner relationships for the product
- Coordinate product and pricing certification process
- Work closely with engineers to develop prototypes for existing products
- Work with vendors to identify issues with incoming products
- Advise product vendors on best practices and methods to enhance customer experience
- Coordinate future and existing assigned products, set objectives and report on performance
- Establish milestone and objectives
- Ensure revenue and customer satisfaction goals are met
- Performs any other job duties and responsibilities as assigned
REQUIREMENTS
- Bachelor of Science in Marketing, Business Administration or equivalent
- Minimum of five (5) years’ relevant industry experience
- Must be in possession of a Police Certificate of Good Character
- Must be fully vaccinated and in possession of a vaccination card showing immunization for Sars-CoV2 (COVID-19)
- Sound knowledge and experience in market research methodologies
- Proficient in Microsoft Office Suite applications particularly Microsoft Excel and PowerPoint
- Certification in Power BI/ Tableau and other data analytics technology will be an asset
- Certification in Project Management will be an asset
- Attention to detail – thoroughness, organization, and analysing information
- Communication – excellent verbal and written communication skills
- Excellent interpersonal skills and team-orientation
- Self-starter with expert ability to work under pressure
- Maintain high levels of performance, honesty, and integrity
- Must be the owner of a valid drivers’ licence and a good working vehicle
Amplia Vacancies August 2022
Apply Now
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