American Airlines Representative Vacancy

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December 28, 2021 at 2:08 am #991426

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American Airlines Representative Vacancy

Representative, Reservations Sales & Chat – Trinidad and Tobago POS

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Date: Dec 23, 2021

Location: Port of Spain, Trinidad

Advantage Customer Service

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

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Why you’ll love this job

The Reservations Sales Representative sells American airlines service to prospective customers by answering incoming calls and assisting customers in reaching satisfactory solutions to their travel needs

What you’ll do

As an AAdvantage@ Customer Service Representative you will become an expert in the American Airlines frequent flyer program AAdvantage@ to answer members´questions about options to earn and redeem miles, maintaining AAdvantage@ account up to date, answer questions about special programs and promotions to accrue miles with travel and retail industry partners

As your career progresses, you can move to other functions in the American Airlines contact center and serve customers via inbound calls or chat including but not limited to the following functions:

Apply sales techniques, while providing scheduling, fare and flight information to our customers in a manner that meets the basic training and normal call guidelines
Representatives are cross-trained to process domestic/international sales calls, including AAdvantage@ products
Must display a high level of professionalism, friendliness and composure when dealing with customer including the ability to interpret and resolve customer needs
In addition, the sales and service representatives will respond to caller inquiries in our non-airline related ventures as call volumes dictate
All functions are performed within certain time constraints that are based on the average talk and work times of fellow employees.
Provide navigational support via our Chat channel on aa.com and our mobile app to allow customer to self-serve.

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All you’ll need for success

Minimum Qualifications- Education & Prior Job Experience

High school diploma
Ability to work a variety of shifts assigned by seniority, according to operational needs
Ability to read, write, fluently speak and understand the native and the English language
French Speaker Preferred
Satisfactory attendance required
Public communication skills, required
Operation of computer terminal and standard pc keyboard required
Minimum 25-49 wpm typing requirement

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Do Work You Enjoy

Thousands of buyers are ready to pay for your skills

Start earning now

ALL APPLICANTS MUST HAVE LEGAL RIGHT TO LIVE AND WORK IN TRINIDAD AT TIME OF APPLYING. US CITIZENSHIP/PASSPORT DOES NOT GRANT YOU RIGHT TO LIVE AND WORK IN TRINIDAD.

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One lucky reader won a Moto G10 smartphone for the month of August by liking Sweet TnT Magazine Facebook Page. September we gave away a Moto G20, in October we gave away a Moto G30 in November we gave away a Moto G50 and December one lucky person will win a Moto G100 . To qualify like us on Facebook and Subscribe to our Sweet TnT Magazine YouTube channel

	Galaxy S21	Galaxy S21 Plus	Galaxy S21 Ultra
Display size, resolution	6.2-inch Flat FHD+ Dynamic AMOLED 2X Infinity-O Display (2,400×1,080 pixels),	6.7-inch Flat FHD+ Dynamic AMOLED 2X (2,400×1,080 pixels)	6.8-inch Edge WQHD+ Dynamic AMOLED 2X (3,200×1,440 pixels),
Pixel density	421 ppi	394 ppi	515 ppi
Dimensions (Inches)	2.80×5.97×0.31 in	2.97×6.35×0.30 in	2.97×6.50×0.35 in
Dimensions (Millimeters)	71.2×151.7×7.9 mm	75.6×161.5×7.8 mm	75.6×165.1×8.9 mm
Weight (Ounces, Grams)	6.03 oz; 171g	7.12 oz; 202g	8.07 oz; 229 g
Mobile software	Android 11	Android 11	Android 11
Camera	64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide)	64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide)	108-megapixel (wide-angle), 12-megapixel (ultra-wide), 10-megapixel (telephoto), 10-megapixel (telephoto)
Front-facing camera	10-megapixel	10-megapixel	40-megapixel
Video capture	8K	8K	8K
Processor	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)
Storage	128GB/256GB	128GB/256GB	128GB/256GB, 512GB
RAM	8GB	8GB	12GB, 16GB
Expandable storage	No	No	No
Battery	4,000 mAh	4,800 mAh	5,000 mAh
Fingerprint sensor	In-screen	In-screen	In-screen
Headphone jack	No	No	No
Special features	IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging,	IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging,	IP68 rating, 5G-enabled, 100X Space Zoom, 10W wireless charging, 10x optical zoom; S Pen support

American Airlines Representative Vacancy

American Airlines Representative Vacancy

Representative, Reservations Sales & Chat – Trinidad and Tobago POS

Intro

Why you’ll love this job

What you’ll do

All you’ll need for success

Feel Free to be yourself at American

Finding a job shouldn’t be a full-time job. Tell us what you’re looking for and we’ll get to work for you.

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