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December 13, 2021 at 11:57 pm #991108krystalkruttschnParticipant
Remote Outbound Call Center Agent Vacancy, Remote Outbound Call Center Agent Vacancy, Remote Outbound Call Center Agent Vacancy, Remote Outbound Call Center Agent Vacancy, Remote Outbound Call Center Agent Vacancy
Remote Outbound Call Center Agent Vacancy
Please see the below details:
Main Job Tasks, Duties and Responsibilities
- Outbound calling to existing customers for booking appointments and get an update of field service repairs
- 100-150 calls per day/ 400 to 500 per week and average call handling time is 3 to 4 minutes.
- Update details in the job progression system
- Process orders, forms and applications
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete call logs and produce call reports
- No sales involved
- KPI – Number of calls done per day
- Other duties as assigned.
Education and Experience
Thousands of buyers are ready to pay for your skills
- High school diploma or equivalent
- Proficient in relevant computer applications
- English language proficiency
- Knowledge of customer service principles and practices
- Knowledge of call center telephony and technology
- Experience in a call center or customer service environment
- Good data entry and typing skills
- Knowledge of administration and clerical processes
Key Competencies and Skills
- Verbal and written communication skills
- Listening skills
- Problem analysis and problem solving
- Customer service orientation
- Organizational skills
- Attention to detail
- Team work
- Stress tolerance
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- Working days – Monday – Friday
- Calling is UK business hours – 8:30 am — 5:30 pm.
- Excellent communication skills, including verbal with proper grammar.
- Good computer skills.
All resumes should be sent to email@example.com
Starting from $899.99
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In StockNow Us$899.00
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Galaxy S21 Galaxy S21 Plus Galaxy S21 Ultra Display size, resolution 6.2-inch Flat FHD+ Dynamic AMOLED 2X Infinity-O Display (2,400×1,080 pixels), 6.7-inch Flat FHD+ Dynamic AMOLED 2X (2,400×1,080 pixels) 6.8-inch Edge WQHD+ Dynamic AMOLED 2X (3,200×1,440 pixels), Pixel density 421 ppi 394 ppi 515 ppi Dimensions (Inches) 2.80×5.97×0.31 in 2.97×6.35×0.30 in 2.97×6.50×0.35 in Dimensions (Millimeters) 71.2×151.7×7.9 mm 75.6×161.5×7.8 mm 75.6×165.1×8.9 mm Weight (Ounces, Grams) 6.03 oz; 171g 7.12 oz; 202g 8.07 oz; 229 g Mobile software Android 11 Android 11 Android 11 Camera 64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide) 64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide) 108-megapixel (wide-angle), 12-megapixel (ultra-wide), 10-megapixel (telephoto), 10-megapixel (telephoto) Front-facing camera 10-megapixel 10-megapixel 40-megapixel Video capture 8K 8K 8K Processor Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Storage 128GB/256GB 128GB/256GB 128GB/256GB, 512GB RAM 8GB 8GB 12GB, 16GB Expandable storage No No No Battery 4,000 mAh 4,800 mAh 5,000 mAh Fingerprint sensor In-screen In-screen In-screen Headphone jack No No No Special features IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging, IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging, IP68 rating, 5G-enabled, 100X Space Zoom, 10W wireless charging, 10x optical zoom; S Pen support
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