Sweet TnT Magazine Trinidad and Tobago Culture
- This topic has 0 replies, 1 voice, and was last updated 3 years, 8 months ago by
.
-
Posts
-
-
Front Office Supervisor Vacancy
Front Office Supervisor Vacancy
Job Details
Full-time
Port of Spain, Trinidad, Trinidad And TobagoApply Now
Job Description
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. http://www.highgate.com.
Employment Status
Full-Time
Overview
The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
* Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
* Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
* Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
* Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
* Review Front Office log and Trace File daily.
* Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
* Follow all cash handling and credit policies.
* Be aware of all rates, packages and special promotions as listed in the Red Book.
* Be familiar with all in-house groups.
* Be aware of closed out and restricted dates.
* Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
* Be familiar with hospitality terminology.
* Have knowledge of emergency procedures and assist as needed.
* Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees.
* Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
* Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
* Be able to complete a bucket check, room rate verification report, and housekeeping report.
* Balance and prepare individual paperwork for closing of shift according to hotel standards.
* Maintain and market promotions and guest programs.
* Maintain a clean work area.
* Assist guests with safe deposit boxes.
Qualifications
* Undergraduate degree in hotel management or similar certification.
* Experience in a hotel or a related field preferred.
* Five years’ Front Desk experience, with three years in a similar capacity.
* Prior experience with Opera will be deemed an asset.
* Computer experience required.
* Customer Services experience preferred.
* Flexible and long hours sometimes required.
* Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.
* Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office.
* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
* Attend all hotel required meetings and trainings.
* Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
* Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to cross-train in other hotel related areas.
* Must be able to maintain confidentiality of information.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.By submitting your interest in this job, you agree to receive text notifications with additional steps to complete your job application. You will receive up to 6 messages from the number “63879”. Message & data rates may apply. Please refer to our privacy policy for more information.
Apply Now
Jobs in Trinidad and Tobago
- Gopaul Vacancies March 2021
- Remote Jobs March 2021
- Nestlé Vacancy March 2021
- Scotiabank Vacancy March 2021
- PUBG Employment Opportunity 2021
- UN Vacancy February 2021
- Brix Hotel Chief Steward Vacancy
- Nestlé Vacancy February 2021
- Warehouse Jobs 5 Openings
- Merchandiser/Promoter Vacancy
- Holiday Snacks Vacancy February 2021
- Purchasing Officer Brix Hotel Vacancy
- Cook Vacancy February 2021
- UDECOTT Vacancies February 2021
- WASA Vacancy February 2021
- Heritage Petroleum Vacancies February 2021
- PTSC Charge-Hand Labourer/Cleaner Vacancy
- UTC Vacancy February 2021
- Fast Food Restaurant Supervisor
- NIPDEC vacancy February 2021
- Prestige Holdings Limited Vacancies
- Machine Operator Digicel Group
- NIPDEC vacancy February 2021
- Prestige Holdings Limited Vacancies
- Phoenix Park Employment Opportunity
- Brix Hotel Sales Manager Vacancy
- Call Centre Agent Vacancy February 2021
- Customer Service Representative Ramco Industries
- Scotiabank Vacancy February 2021
- South Merchandiser Vacancy Brydens
- Republic Bank Ltd. Vacancy February 2021
- Intern Vacancy Angostura Limited
- Digicel Vacancy February 2021
- Data Entry Clerk Vacancy $5000-$6000 Per month
- Machine Operator Digicel Group
- Prestige Holdings Limited Vacancies
The Brix hotel Front Office Supervisor Vacancy
DISCOVERY WORLD FURNITURE LOW MERLOT FULL OVER FULL MISSION BUNK BED | ACADIA | STANFORD | VIV RAE | KAITLYN
Now $799.00, Was $1129.00
QUICK OVERVIEW
The Low Merlot Mission Style Full over Full w/twin Trundle Bunk Bed was designed with the classic vertical supports inspired by the mission craftsmen designs, with its vertical wooden construction it is designed for strength and good looks.
Order Now
The Brix hotel Front Office Supervisor Vacancy
THE 2021 COLOR OF THE YEARINTRODUCING HONEY
CELEBRATING THE SWEETNESS OF COMING TOGETHER
HONEY CELEBRATES THE KITCHEN AS THE PLACE TO COME TOGETHER WITH OTHERS TO COLLABORATE, CREATE AND SHARE FOOD AND COMMUNITY. ABOUT HONEY
SWEETER TOGETHER
Rich, uplifting and comforting – with golden-orange undertones – the 2021 color of the year is a reminder of the sweetness that comes from making together in the kitchen. It’s time to celebrate connection as we bring a touch of warmth to countertops everywhere with the irresistible positivity of Honey.
The Brix hotel Front Office Supervisor Vacancy
Chromebook 3 (14”)
Chromebook 3 (14”) - Secure 14” Chromebook with up to FHD touchscreen display
- Up to 10-hr battery is perfect for work, school & downtime
- Automatic updates & verified boot process to protect against security threats
$249.99$199.99
Savings of $50.00
Use eCoupon: CHROMEDEAL1
The Brix hotel Front Office Supervisor Vacancy
[caption id="" align="alignnone" width="1025"]
CBD Products Searching for stress relief, a sleep aid, pain relief or extra energy? You’ve come to the right place. Browse HempFusion’s high-quality CBD products—including capsules, tinctures, over-the-counter topicals and more, here.[/caption]
Dream Lasts Forever White Lace Bustier Strapless Maxi Dress
Lulus
$118
Sizes XS, S, M, L, XL
Lulus Exclusive! When you’ve waited a lifetime for your special moment, you need a gown as outstanding as the Lulus Dream Lasts Forever White Lace Bustier Strapless Maxi Dress! Gorgeous floral lace (atop a beige stretch knit liner) sweeps across a strapless sweetheart neckline and seamed, padded cups with no-slip strips and supportive underwires to create a jaw-dropping bustier effect. High waist sits atop an A-line maxi skirt. Hidden back zipper/clasp.
Order here
Galaxy S21 Ultra 5G
Galaxy S21+ 5G
Galaxy S21+ 5G Galaxy S21 5G
Galaxy S21 5G GALAXY S21 5G VS GALAXY S21+ 5G VS GALAXY S21 ULTRA 5G SPECS
Galaxy S21 Galaxy S21 Plus Galaxy S21 Ultra Display size, resolution 6.2-inch Flat FHD+ Dynamic AMOLED 2X Infinity-O Display (2,400×1,080 pixels), 6.7-inch Flat FHD+ Dynamic AMOLED 2X (2,400×1,080 pixels) 6.8-inch Edge WQHD+ Dynamic AMOLED 2X (3,200×1,440 pixels), Pixel density 421 ppi 394 ppi 515 ppi Dimensions (Inches) 2.80×5.97×0.31 in 2.97×6.35×0.30 in 2.97×6.50×0.35 in Dimensions (Millimeters) 71.2×151.7×7.9 mm 75.6×161.5×7.8 mm 75.6×165.1×8.9 mm Weight (Ounces, Grams) 6.03 oz; 171g 7.12 oz; 202g 8.07 oz; 229 g Mobile software Android 11 Android 11 Android 11 Camera 64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide) 64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide) 108-megapixel (wide-angle), 12-megapixel (ultra-wide), 10-megapixel (telephoto), 10-megapixel (telephoto) Front-facing camera 10-megapixel 10-megapixel 40-megapixel Video capture 8K 8K 8K Processor Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Storage 128GB/256GB 128GB/256GB 128GB/256GB, 512GB RAM 8GB 8GB 12GB, 16GB Expandable storage No No No Battery 4,000 mAh 4,800 mAh 5,000 mAh Fingerprint sensor In-screen In-screen In-screen Headphone jack No No No Special features IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging, IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging, IP68 rating, 5G-enabled, 100X Space Zoom, 10W wireless charging, 10x optical zoom; S Pen support
-
- You must be logged in to reply to this topic.