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April 7, 2021 at 6:35 pm #977921mymudidParticipant
JMMB Vacancies April 2021
JMMB Vacancies April 2021
Client Partnership Officer
JMMB Trinidad and Tobago
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The Client Partnership Officer is responsible for actively managing a portfolio of borrowing and non-borrowing clients to ensure that contact strategies are achieved.
Job Purpose & Summary:
The Client Partnership Officer is responsible for actively managing a portfolio of borrowing and non-borrowing clients to ensure that contact strategies are achieved, opportunities to upsell and cross-sell solutions are crystallized and client satisfaction is achieved to ensure retention.
Portfolio management is also a key function of this role and the Client Partnership Officer must ensure that annual reviews are completed prior to expiry dates, overall portfolio quality is maintained and all borrowings are closely monitored in order to manage deteriorating risk profiles, in accordance with established internal guidelines and policies, regulatory and statutory guidelines.
Duties and Responsibilities:
- Actively markets the JMMB Group’s Financial Solutions to existing and potential clients via outbound telephone calls, external site visits, marketing events, trade shows and expositions in order to gain new loan and deposit business for JMMB and achieve assigned financial targets
- Expands account by selling to walk-in customers or through, referrals, etc.
- Phone prospects (internal and external) customers to solicit new business.
- Manages client relationships to ensure timely review of facilities, delivery of tailored solutions within established timelines and a satisfied and loyal client base, with high likelihood to recommend JMMB
- Ensures that referrals (for new business opportunities) are actively solicited from existing clients, internal team members, external partners and Centres of Influence
- Interviews and profiles customers to identify specific needs (expressed and unexpressed), including deposit and/or investment and credit requirements.
- Develop an early rapport quickly with walk-in customers.
- Ensures proper disclosure of terms and fees are always provided to the customer
- Conducts due diligence acting as the first line of defence and comprehensively completes credit applications for clients within established timeframes, maintaining communication with clients and adhering to Client Care Standards during the process to make the process easy, enjoyable and empowering for them
- Ensures proper disclosure to customers/potential customers of the terms and conditions related to all transactions and the relevant fees, and where applicable, collect and book appropriate charges
- Completes the requisite client transaction documentation based on standard established policies and procedures;
- Actively manages delinquent accounts, adhering to prescribed guidelines and policies, and monitors borrowings closely in order to address deteriorating risk profiles, in accordance with established internal guidelines and policies, regulatory and statutory guidelines
- Keeps abreast of changes in the economic and business environment that may have a direct impact on clients’ businesses or personal circumstances so that value-added solutions can be proactively discussed with clients and opportunities for business pursued.
- Uses existing CRM database of the JMMB Group to record prospects, sales, meetings, events, closed accounts etc.
- Prepares the required loan documents for customers to sign upon receiving written approval of the credit facility.
- Carries out any required data searches, verifies customer signature and check the accuracy and completeness of forms before inputting and committing data on new prospects in T24 or other required systems per operating guidelines.
- Ensures that the bank’s core values and guiding principles are maintained in all external and internal dealings
- Performs other related duties as assigned by Team Lead or Senior Team Lead
Education, Training & Work Experience Required:
- Bachelor’s Degree in Accounting/Finance/Business/Mathematics or equivalent professional qualification (e.g. ACCA)
- Certified Financial Planner or Professional Certificate for Financial Advisors or Certificate in Banking or a Certificate in Finance or Accounting
- Minimum three (3) years practical experience in a Retail or Commercial Credit environment
- Strong working knowledge of marketing and sales techniques
- Excellent knowledge of retail and commercial banking solutions
Skills:
- Team-player with excellent interpersonal and communication skills
- Passion for sales, relationship building and client care
- Commitment to excellent grooming and professional imaging
- Proficient in use of Microsoft Excel, Word and PowerPoint
Behavioural Competencies:
- Promotes the JMMB’s philosophy of the Vision of Love and its unique culture.
- Promotes the Project Management culture for the transformation and continuous improvement of the JMMB and its associated companies.
- Solution oriented expert
- Actively live our core values as enshrined in the Vision of Love
- Extraordinary leader working in the best interest of all
- JMMB’s defined Leadership competencies
Relationships:
- All Team Members
- Existing clients and external prospects
- Centres of Influence
- Attorneys-at-Law, Quantity Surveyors, Contractors, Engineers, Valuators, Real Estate Agents
- Representatives of other local Financial Institutions
- Representatives of statutory bodies
- Employers and client references
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JMMB Vacancies April 2021
Senior Internal Auditor
JMMB Trinidad and Tobago
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The Senior Internal Auditor independently plans, executes and reports on regulatory, operational, special, fraud and compliance related audits/projects.
Job Purpose & Summary:
The Senior Internal Auditor independently plans, executes and reports on regulatory, operational, special, fraud and compliance related audits/projects. During these assignments, the Senior Internal Auditor is expected to independently apply risk and control concepts to scenarios encountered and identify any potential issues for the review of and direction by the Assistant Manager, Internal Audit and final approval of the Manager Internal Audit. The Senior Internal Auditor is also expected to lead on an audit assignment, supervising junior team member (s).
Duties and Responsibilities:
- Audit Review Planning: Plans audit reviews, ensuring all applicable preparatory work is completed in an effective and timely manner.
- Fieldwork: Conducts and leads assigned audit assignments by effectively documenting internal control issues/breaches using the Internal Audit Database and other tools (Teammate, Data Analytics and Microsoft Office), provide value added recommendations and effectively and accurately prepare draft reports, which are clear and concise. Ensure that adequate coaching is provided where leading on an audit engagement.
- Administration: Responsible for ensuring timely and accurate completion of audit Wrap Up Procedures.
- Follow-up Reviews: Assist with the execution of follow-up reviews and validation of action taken by Management identifying and recommending audit issues for possible risk acceptance.
- Reporting: Assists in the timely preparation and submission of reports for Board and Committee Meetings.
- Performs other related duties as assigned.
Education, Training & Work Experience Required:
- Bachelor’s Degree in Management/Finance/Accounting.
- Internal Audit related certifications such as Certified Internal Auditor (CIA), Certification in Risk Management Assurance (CRMA), Certified Fraud Examiner (CFE), FIBA Anti-Money Laundering Certified Associate or other related certification will be an asset
- 3 years internal or external auditing experience leading on internal audit assignments with at least two (2) years in the financial services industry.
Skills:
- Team-oriented and possess excellent leadership and interpersonal skills.
- Proficiency in the MS Office suite.
- Knowledgeable of CBTT Guidelines and Regulations
Apply Now
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JMMB Trinidad and Tobago
The JMMB Group is one of the Caribbean region’s most dynamic and successful financial institutions with an expanding footprint in Trinidad and Tobago. The JMMB Group provides a broad range of financial solutions including investments, banking, remittances and insurance brokering to individual, corporate and institutional clients. Our mission is to maximise client satisfaction through exceptional client care, world class financial advice and expertise. Grounded in our Vision of Love, our core values of integrity, respect, honesty, openness and love, our cadre of talented team members, and our commitment to helping our clients achieve their financial goals, are the pillars of our success.
The Group, growing towards a fully-integrated regional Financial Services Company holds a 100% ownership of the Trinidad-based Intercommercial Bank Ltd. now re-branded to JMMB Bank (T&T) Limited in 2015.
Our other local subsidiary JMMB Investments (Trinidad & Tobago) Limited – JMMBITT, incorporated in October 2011– began offering a range of Repurchase Agreements and Fixed Income investments in January 2014. Having acquired AIC Securities, currently known as JMMB Securities on April 30th 2014, JMMBITT has become a full-fledged Broker-Dealer offering equities, portfolio management and investment advisory services.
The JMMB Group operations in Trinidad and Tobago, on September 12, 2018 launched, JMMB Express Finance (T&T) Limited. Through this subsidary, the JMMB Group will be able to provide a consumer financing solution predicated on financial inclusion, a fair price and a quick response. Individuals can access loans up to TT$40,000 with a repayment period of three years.
Together the JMMB Group- Trinidad and Tobago companies deepen the JMMB Group’s presence in the country, providing an even more diversified bundle of financial solutions to its clients across business lines locally.
https://tt.jmmb.com/expressfinance
https://tt.jmmb.com/jmmb-investments
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