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Call Center Employment Opportunity

Call Center Employment Opportunity

Call Center Associate I

Apply Now

About the job

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.

Responsibilities

Answers inbound calls, emails and chats from clients, retailers and lottery customers.

• • Answers calls providing prompt, accurate, level service to Clients including: card activation, PIN replacement/reset, lost and stolen cards, and coupon conversions.
  • Answers calls from retailers to provide prompt, accurate service including downloads, supply requests, dispatch requests, troubleshooting and problem escalation.
  • Diagnose and troubleshoot problems and take appropriate action.
  • Promote and enhance excellent customer relations.

Qualifications

• • High School diploma or equivalent
  • 1 year of customer service experience within a call center or comparable industry preferred
  • Ability to operate a computer and navigate through functions, basic data entry skills, solid oral and written communication skills, strong customer service skills
  • 24 hours per day x 365 day per year call center, weekends and holidays required
  • All Shifts Available – 1st, 2nd and 3rd – shift differential offered for 2nd and 3rd shift

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit http://www.igt.com .

INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) SERVICES

IGT Latin America Corporation (Trinidad) {subsidiary of IGT Latin America Corporation}

VISIT WEBSITE

Suite 2A, Pan American Life Plaza

#91-93 St. Vincent Street

Port of Spain

(868) 623-3919

(868) 623-2604 (fax)

Apply Now

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 The BRIX Autograph Collection 

 2-4 Coblentz Ave., 1 Port-of-Spain, Trinidad and Tobago 

The BRIX Autograph Collection is a 4-star property located in Port-of-Spain. This 4-star hotel offers room service.

The reception at the hotel can provide tips on the area.

Saint Augustine is 7.5 mi from The BRIX Autograph Collection, while Las Cuevas is 11 mi from the property. The nearest airport is Piarco Airport, 13 mi from the accommodations.

We speak your language!

The BRIX Autograph Collection has been welcoming Booking.com guests since Jan 15, 2021
Hotel chain/brand: Autograph Collection

2 Restaurants On Site

The Exchange

Open for: Breakfast, Brunch, Lunch, Dinner

Menu: À la carte

Sugar Roof-top lounge

Open for: Dinner

Menu: À la carte

Facilities of The BRIX Autograph Collection

Most popular facilities

 1 swimming pool

 Non-smoking rooms

 Tea/Coffee Maker in All Rooms

 Bar

Book Now

Shop samsung.com

Galaxy S21 Ultra 5G

Galaxy S21 Ultra 5G

Galaxy S21+ 5G

Galaxy S21+ 5G

Galaxy S21 5G

Galaxy S21 5G

GALAXY S21 5G VS GALAXY S21+ 5G VS GALAXY S21 ULTRA 5G SPECS

	Galaxy S21	Galaxy S21 Plus	Galaxy S21 Ultra
Display size, resolution	6.2-inch Flat FHD+ Dynamic AMOLED 2X Infinity-O Display (2,400×1,080 pixels),	6.7-inch Flat FHD+ Dynamic AMOLED 2X (2,400×1,080 pixels)	6.8-inch Edge WQHD+ Dynamic AMOLED 2X (3,200×1,440 pixels),
Pixel density	421 ppi	394 ppi	515 ppi
Dimensions (Inches)	2.80×5.97×0.31 in	2.97×6.35×0.30 in	2.97×6.50×0.35 in
Dimensions (Millimeters)	71.2×151.7×7.9 mm	75.6×161.5×7.8 mm	75.6×165.1×8.9 mm
Weight (Ounces, Grams)	6.03 oz; 171g	7.12 oz; 202g	8.07 oz; 229 g
Mobile software	Android 11	Android 11	Android 11
Camera	64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide)	64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide)	108-megapixel (wide-angle), 12-megapixel (ultra-wide), 10-megapixel (telephoto), 10-megapixel (telephoto)
Front-facing camera	10-megapixel	10-megapixel	40-megapixel
Video capture	8K	8K	8K
Processor	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)
Storage	128GB/256GB	128GB/256GB	128GB/256GB, 512GB
RAM	8GB	8GB	12GB, 16GB
Expandable storage	No	No	No
Battery	4,000 mAh	4,800 mAh	5,000 mAh
Fingerprint sensor	In-screen	In-screen	In-screen
Headphone jack	No	No	No
Special features	IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging,	IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging,	IP68 rating, 5G-enabled, 100X Space Zoom, 10W wireless charging, 10x optical zoom; S Pen support

 

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