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iQor Customer Service Representative Vacancy
iQor Customer Service Representative Vacancy
Customer Service Representative
iQor
Apply Now
A world of opportunity is waiting. Let’s get started!
Job Summary:
The incumbent would be responsible for handling high volumes of inbound and outbound contacts and create a positive experience for each customer by understanding and addressing their inquiries accurately and efficiently.
Key and Critical Responsibilities include:
• Handle inbound contacts and greet customers with energy and enthusiasm.
• Engage in outbound communication with customers via different forms of media with energy and enthusiasm
• Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
• Understand and strive to meet and exceed required KPI’s while providing excellent and consistent customer service.
• Meet and exceed required productivity and quality standards.
• Strive for first contact resolution and take true ownership of customer needs and issues by utilizing available tools and resources.
• Ensure adherence to all Client and Company policies and procedures and ensure adherence to applicable legal requirements.
• Deliver amazing customer service through effective and efficient resolution of various customer inquiries and concerns.
• Maintain a positive positioning of client product and services in all interactions
Key Skills and Competencies:
• Strong problem-solving skills
• Active listening skills
• Must be able to maintain patience and a high level of professionalism
• Must be empathetic and compassionate
• Must have ability to work independently and in a team environment, valuing collaboration
• Must be detail-oriented and have ability to maintain accuracy
Education/Experience:
• Minimum of 3 CXC Qualifications inclusive of English A
• Certification in Computer Literacy would be considered an asset
• Customer service experience in a transaction-based environment such as a call center or retail industry would be considered an asset
Apply Now
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Galaxy S21 Ultra 5G
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GALAXY S21 5G VS GALAXY S21+ 5G VS GALAXY S21 ULTRA 5G SPECS
Galaxy S21 Galaxy S21 Plus Galaxy S21 Ultra Display size, resolution 6.2-inch Flat FHD+ Dynamic AMOLED 2X Infinity-O Display (2,400×1,080 pixels), 6.7-inch Flat FHD+ Dynamic AMOLED 2X (2,400×1,080 pixels) 6.8-inch Edge WQHD+ Dynamic AMOLED 2X (3,200×1,440 pixels), Pixel density 421 ppi 394 ppi 515 ppi Dimensions (Inches) 2.80×5.97×0.31 in 2.97×6.35×0.30 in 2.97×6.50×0.35 in Dimensions (Millimeters) 71.2×151.7×7.9 mm 75.6×161.5×7.8 mm 75.6×165.1×8.9 mm Weight (Ounces, Grams) 6.03 oz; 171g 7.12 oz; 202g 8.07 oz; 229 g Mobile software Android 11 Android 11 Android 11 Camera 64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide) 64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide) 108-megapixel (wide-angle), 12-megapixel (ultra-wide), 10-megapixel (telephoto), 10-megapixel (telephoto) Front-facing camera 10-megapixel 10-megapixel 40-megapixel Video capture 8K 8K 8K Processor Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Storage 128GB/256GB 128GB/256GB 128GB/256GB, 512GB RAM 8GB 8GB 12GB, 16GB Expandable storage No No No Battery 4,000 mAh 4,800 mAh 5,000 mAh Fingerprint sensor In-screen In-screen In-screen Headphone jack No No No Special features IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging, IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging, IP68 rating, 5G-enabled, 100X Space Zoom, 10W wireless charging, 10x optical zoom; S Pen support iQor Customer Service Representative Vacancy,
iQor Customer Service Representative Vacancy,
iQor Customer Service Representative Vacancy,
iQor Customer Service Representative Vacancy
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