“Tourism stakeholders must deliver simple, easy, healthy, and safe experiences for all visitors to Destination Trinidad as we navigate through the coronavirus pandemic.” This was one of the key messages from the virtual training hosted by Tourism Trinidad Limited (TTL), in collaboration with the Caribbean Public Health Agency (CARPHA). Over 200 tourism stakeholders took part in the training on October 14th. The title was Train the Trainer Webinar: COVID-19 Health Guidelines for Reopening the Tourism Sector & the Tourism Health Information System.
Tourism practitioners briefed on protocols
Designed for a wide range of tourism stakeholders, this webinar provided a comprehensive understanding of the COVID-19 pandemic as well as protection and safety measures. This training is a crucial step in the overall preparation for eventual reopening of the destination to international travellers.
Tourism practitioners were briefed regarding best practices to be implemented. The aim is to restore the confidence of the travellers through regional safety and security protocols. These are designed to reduce risks in each step of the tourism value chain. These protocols include the implementation of check procedures where appropriate. They include temperature scans, testing, physical distancing, enhanced frequency of cleaning and the provision of hygiene kits for safe air travel, hospitality services and safe events.
Transport, attractions, hotels, tours, food
According to the Chief Executive Officer of Tourism Trinidad (Acting), Mrs Heidi Alert, “This training was essential for the industry to emerge stronger and more sustainably from COVID-19. At this time, we must act decisively to restore travel confidence in a safe and responsible manner. It sends a clear message that we care deeply about the health and safety of both our citizens and visitors.
“The CARPHA training complements the wider tourism resilience training that we have engaged COSTATT to deliver to transport operators, tourist attractions, hotels, tour operators and food and beverage facilities to prepare for when the time becomes appropriate to reopen borders and once again welcome visitors. This retooling of the tourism sector will give Destination Trinidad an edge in its marketing activities.”
Mrs Heidi Alert further added: “We are also thrilled to be working more closely with CARPHA, the leading regional public health response to COVID-19.” The plan is to “roll out to the industry the online Tourism Health Information System (THiS) that will make successful tourism organisations eligible to receive the Caribbean Travel Health Assurance (CTHA) Stamp, adding further assurance to travellers about their commitment to their health safety. The advantage of this Stamp is that it provides measurable and verifiable recognition that tourism businesses are implementing the recommended proactive COVID-19 health monitoring and safety measures and is, therefore, an excellent marketing tool”.
Strengthening the Caribbean’s health system
Established in 2011 by the Caribbean Community Member States, the Caribbean Public Health Agency (CARPHA) is the recognised single regional public health agency for the Caribbean. The main objective of CARPHA is to strengthen and reorient the Caribbean’s health system approach so that our island states are better equipped to address the rapidly changing nature of public health challenges.
Corporate Communications & Stakeholder Relations Unit
Tourism Trinidad Limited
Level 18, Tower D
International Waterfront Centre
1A Wrightson Road
Port of Spain, Trinidad and Tobago, WEST INDIES
Phone: (868) 612-7412 Ext. 1805, 689-5198
ABOUT TOURISM TRINIDAD LIMITED
Established in June 2017 and a state enterprise under the Ministry of Tourism, the mandate of Tourism Trinidad Limited is as follows:
- Development and marketing of Trinidad’s tourism offerings and the promotion of Destination Trinidad
- Attracting tourism investment into Trinidad
- Promoting education, awareness, and co-operation in advancing expansion through tourism
The Government of Trinidad and Tobago recently announced an extension and expansion of the Trinidad and Tobago Tourism Accommodation Upgrade Project (TAUP) for a period of three (3) years from October 01, 2020 to September 30, 2023 that will be applicable to all accommodation owners and operators.
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