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Top 5 popular remote desktop access software

It is almost impossible to spend all of your time in the office, and if the COVID-19 pandemic has taught us anything, it is the importance of being ready with computer access software.

With the popularity of remote work increasing, you must have the resources required to work from your house, a nearby coffee shop, or anywhere else that requires remote access.

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According to a thorough analysis of the market’s top software today, these are five popular remote desktop access software. Read on for more elaborations.

5 Popular remote desktop access software

1. Splashtop

Splashtop is a multi-functional remote computer access software with several outstanding features, including an easy-to-use interface and robust security. It is compatible with most mainstream operating systems, including Mac, Windows, iOS, and Android.

It has a global customer base of over 30 million users who have used it for an astounding 800+ million sessions.

Splashtop comes in various specialised forms; while most people appreciate that it provides a free 7-day trial, it can be challenging to decide which to use. There are three different plans, i.e.

  • Splashtop Business Access – This is the most affordable plan, which allows remote access to a certain number of computers and offers up to a 25% discount.
  • Splashtop SOS – This plan offers “attended and unattended remote support software” for a higher price.
  • Remote Support – The software can accommodate 25 computer systems, offering remote access and endpoint software solutions.

In general, powerful remote desktop connection software with well-targeted plans and excellent security can act as the best teamviewer alternative on the market. Significantly, new users can be given a couple of days’ trial of their preferred software package, but payments can be available monthly or annually.

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2. Chrome Remote Desktop

Chrome Remote Desktop is a free software tool for remote access, with over 10 million installations. It is simple to link to another computer or share your screen. If you run into trouble, remote support is also available.

Moreover, if you leave your desktop unlocked at home, you can easily access and safeguard it from the software. The program can be accessed through a phone, tablet, or computer. It is a very user-friendly model that makes remote access easier. Furthermore, the software is easy to set up.

However, the lack of functions such as drag-and-drop data transfers, remote printing, and live device chat renders the software significantly less efficient in some cases. Moreover, you cannot contact 24-hour customer service if you encounter any problems.

All in all, it is steady software backed by Google’s power, utilising its secure infrastructure and cutting-edge open internet technologies to assist with your work.

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3. Remote PC

Remote PC is a well-known remote computer access software ideal for home and business users. It employs cloud technology to provide industry-leading remote access solutions via an intuitive web application and native desktop and mobile apps. It also has useful features like voice chat, file transfers, always-on remote access, and remote relaunch.

In addition to the above features, the Remote PC software is exceptionally secure, configurable, and cost-effective. All plans include a free trial, but it is only valid for seven days.

It’s a scalable programme that can connect a large number of devices. The great feature set is hard to ignore. It makes the offering difficult to outgrow, especially with features such as device chat, an online whiteboard, playing sounds remotely, and the choice of recording remote sessions, amongst many others.

The technology is among the best options for corporate users looking for a simple-to-use yet powerful package. Features such as the HelpDesk application are undoubtedly useful if you have many employees using the software and will invariably require some assistance.

The same applies to collaborative tools such as video and audio conferencing. The fact that Remote PC can be used on any platform, including Windows, Mac, Linux, and mobile devices, is also a plus.

However, Remote PC has some downsides. It can take some time to set up; not all features are included, the free trial period is short, and there are limited self-help options.

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4. Zoho Assist

Zoho Assist is a multi-functional remote support application that enables you to provide remote support, access unmonitored computers, and share your screen.

Zoho Assist is compatible with Windows, Mac, and Linux computers, as well as Android and iOS devices, Raspberry Pi devices, and Chromebooks, allowing you to support a diverse set of clients. Technicians can start sessions using their preferred browser, as well as the computer or smartphone application.

The software has various features, such as:

  • Unmonitored computer management that is made simple with features such as computer categorisation and departments
  • Several applications that help to troubleshoot, i.e., file sharing, voice-over-ip, multi-monitor navigation, control panel, and quick launch alternatives to access the command prompt
  • Bulk deployment options are available for configuring many computers for unattended access
  • Safeguarding computer data through features like breach alerts, file encryption, data anonymisation, and client consent for operations such as file transfer, remote printing, and clipboard sharing

The application’s benefits include free cloud storage, the ability to record sessions, support for other languages, including Spanish, French, and German, and reasonable costs compared to other remote software products.

Unfortunately, the app has a few limitations. Remote printing is only available for Windows, and screen sharing is only available with a Chromebook.

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5. ConnectWise

Unattended access works quickly and smoothly with ConnectWise Control Support, allowing you to access desktops even when the user is not present.

To gain access, you must first create an access agent installer. Then, using a simple drag-and-drop function, you can share documents and folders with anyone you want while keeping your desktop clean. Using role-based permissions, you can control who can access your private documents, even if you assign different duties to various people.

You can also inform end users when you are performing maintenance to make them aware. When you need file storage, the Toolbox feature can be used while running other basic functions.

On the other hand, the web user interface is quite congested, and significant lag can be a cause for concern.

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Bottomline

When determining the remote desktop application to use, it is essential to consider your actual needs first, as different remote desktop platforms offer a wide range of tools, functionalities, and utilities.

Budget software options may not always provide everything you require. Still, high-end remote access technology can truly cater to every possibility, so ensure that you have a good idea of which features you believe you may require to avoid the pain of switching to a different software package later on.

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