Tobago Regional Health Authority Vacancies

The Tobago Regional Health Authority is responsible for the provision of healthcare throughout Tobago. Key services are offered at the Scarborough General Hospital, Tobago Emergency Medical Service, Primary Care Health Centres and Roxborough Health Facility.

The Speech-Language Therapist will be responsible for the treatment of paediatric populations, including assessment, diagnosis, formulation of evidence-based treatment plans, therapy, caregiver counselling and documentation, for children with speech, language, swallowing or voice disorders. Additionally, the incumbent will be responsible for providing occasional hospital ward coverage, when needed, for adults with acute communication or swallowing disorders.

PRIMARY DUTIES & RESPONSIBILITIES:

• Provides in-patient treatment on the paediatric ward, when needed
• Conducts daily paediatric outpatient speech-language therapy clinics for individual clients or therapy groups, when applicable.
• Provides leave coverage or additional support on the acute adult medical wards when needed (informal training opportunities to be provided on-site to enhance candidate’s knowledge or experience set in medical speech-language pathology).
• Provides evidence-based, compassionate caregiver counselling and parent training, using a family-based care model.
• Liaises with doctors and multi-disciplinary therapists, including other speech-language pathologists, occupational therapists, physiotherapists, and dieticians regarding patient care, as needed.
• Provides supervision of students, as needed.
• Adequately documents assessment reports, treatment plans, progress notes, data from sessions and other information as needed.
• Recommends referrals to other multidisciplinary treatment providers when applicable.
• Performs other related duties as assigned.

The Tobago Regional Health Authority is responsible for the provision of healthcare throughout Tobago. Key services are offered at the Scarborough General Hospital, Tobago Emergency Medical Service, Primary Care Health Centres and Roxborough Health Facility

JOB SUMMARY

The ICT Technician III provides support services, investigates and resolves computer software and hardware problems of users. The incumbent also creates user access to services within the Authority.

PRIMARY DUTIES & RESPONSIBILITIES

• Installs microcomputers, network drops, software and peripheral equipment, following procedures and using hand tools.
• Provides strong technical hardware, software and network assistance and maintenance to all end users.
• Assists in minimizing down time and help achieve the most efficient use of technology available.
• Documents all questions and incidents with detail, for both accurate metrics and to help build a rich IT knowledge base.
• Ensures that problem reports received are tracked and monitored through to resolution, while providing feedback to the end user.
• Assists in the customization and adaptation of existing hardware/software to meet users’ requirements.
• Connects users to networks including VOIP.
• Performs system upgrades, software updates and hardware maintenance to ensure operational effectiveness.
• Executes schedules and protocols developed for backups, maintenance and training
• Trains users on the use of new equipment.
• Organizes personal computer software training for the Authority and conducts training sessions and provide training in system use and access.
• Adds users to the Domain as well as disable accounts, creates email accounts for users with the authorized request form.
• Performs any related duties as required.

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KNOWLEDGE SKILLS AND ABILITIES

• Knowledge of current technological developments/trends in area of expertise.
• Strong troubleshooting skills.
• Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems.
• Ability to determine computer problems and to coordinate hardware and/or software solutions and to perform preventative maintenance on computer hardware and software.
• Innate understanding of urgency and the escalation of an issue quickly when appropriate.
• Ability to work independently with minimum supervision.
• Ability to maintain a good working relationships with users, co-workers and external agencies.