Digicel Sales Associate Vacancy

Company description:

About Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fibre networks, together with its suite of 8 apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.

Visit http://www.digicelgroup.com for more.

Job description:

Job Title: Acquisition Sales Associate

Location: Tobago

Digicel Sales Associate Vacancy

Primary objective of the job: 

The Acquisition Sales Associate will be responsible for promoting/selling Digicel’s products and services.

Main Duties and Responsibilities:

• Promote and sell all products and services
• Create and maintain sales opportunities funnel
• Achieve sales objectives while providing the highest level of customer service & satisfaction
• Establish, develop and maintain relationships with current customers as well as  prospective customers in the assigned territory to generate business
• Prepare and submit sales reports as required
• Conduct telephone conversations and in-person visits to existing and prospective customers
• Accurately record/receipt customer orders and application forms
• Research sources for developing prospective customers and for information to determine their potential
• Escalate and expedite where required the resolution of customer problems and complaints
• Identify benefits & advantages over competitor’s products/services
• Plan and organize personal sales activity to achieve assigned goals and targets
• Supply management with oral and written reports on customer needs, problems, interests
• Understand the products/services being sold and how it may be different from similar products or services sold by competitors
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with immediate management team
• Execute administrative duties required to achieve sales targets
• Other duties required to achieve strategic goals
• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to that position.
• Working safely is a continuing condition of employment. Digicel (Trinidad and Tobago) Ltd. is committed to establishing and maintaining a safe and healthy working environment and considers safety to be an integral aspect of every job function. As a condition of your employment, you will be required to observe and fully comply with all HSE rules / policies / procedures and applicable legislative provisions as well as wear the appropriate Personal Protective Equipment (PPE) where and when applicable.

Academic qualifications and experience required:

• Five (5) CXC O’ Level subjects including English and Mathematics
• 1 to 2 years’ sales experience
• Experience in the telecommunications sector would be considered a valuable asset.
• An acceptable combination of academic qualifications and work experience may be considered in lieu of minimum requirements.

Functional Skills:

• Attentive to detail
• Self-motivated and result-oriented approach to work
• Strong organizational  and administrative skills
• Ability to multi-task and deliver against competing priorities
• Ability to build strong relationships and work as part of inter-disciplinary teams
• Able to operate autonomously and demonstrate initiative in problem solving, decision making and proactive approach to job.
• Ability to strive in a fast-paced and demanding service environment
• Initiative and resourcefulness in the conduct of duties
• Strong Communication skills
• Confidentiality and trustworthiness
• Computer Literate in a Microsoft Suite (Word, Excel, Power Point, Outlook, etc)

Digicel Sales Associate Vacancy

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