CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB PROFILE:

The incumbent is required to manage the operations, maintenance and development of the technology infrastructure and communications networks of a large Ministry/Department, under the direction of the ICT Director. Duties include: delivering secure IT operations; developing high availability technology infrastructure; providing network operations and network management; managing messaging services; managing and maintaining the data centre infrastructure; delivering ICT infrastructure projects; meeting and exceeding targeted service and availability levels; and supervising professional, technical and support employees.

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KEY DUTIES AND RESPONSIBILITIES:

Produces network and system designs, policies, strategies, architectures and specifications for the networks and technologies required to support the business requirements and ICT strategy of the Ministry/Department.
Creates the network and communications plans for the Ministry/Department, establishes related service level agreements and plans the IT infrastructure to deliver network and communications services to meet these agreements.
Manages the provision of network maintenance and support services, including the resolution of network problems and requests for support
Manages the Ministry/Department’s networking and infrastructure projects, including the identification and mitigation of project risk; ensures quality and timeliness in project delivery and facilitates effective utilisation of resources.
Manages the installation, testing, commissioning/decommissioning of the system software, hardware, communications and networking infrastructure in accordance with agreed quality and safety plans.
Manages the operations, control, usage and maintenance of the Ministry/Department’s ICT infrastructure, and ensures that agreed service levels are met, and ensures compliance with maintenance and support procedures.
Negotiates service level agreements for network and infrastructure components, diagnoses service delivery problems, and initiates action to maintain and continuously improve the levels of service delivery.
Coordinates the planning, designing and testing of maintenance procedures and contingency plans to address the availability, integrity and confidentiality of the ICT which supports critical business processes of the Ministry/Department, and ensures that agreed levels of continuity are maintained
Conducts security risk assessments and business impact analyses for all information systems and computer installations within the Ministry/Department, and implements appropriate security strategies and controls.
Monitors information technology service component capacity and initiates action to resolve any shortfall in accordance with agreed policies and procedures.
Manages the operations and control of the IT infrastructure of the Ministry/Department in accordance with agreed standards and procedures.
Implements disaster recovery plans for testing of recovery procedures and ensures that the network and infrastructure meet all agreed performance targets and service levels,
Monitors the application of, and compliance with, security operations procedures; and reviews information systems for breaches in security and takes appropriate action.
Monitors the ICT marketplace to understand new and emerging hardware and software technologies and products such as cloud computing, SaaS and data analytics; and assesses their relevance and potential value to the Ministry/Department.
Oversees the administration of the acquisition, storage, distribution and movement of IT assets throughout the Ministry/Department.
Keeps abreast of specific technical specialisation in the areas of technology infrastructure, computer networks, messaging and communications infrastructure including VoIP, UC, telephony services and mobile technology in order to provide expert advice regarding their application.
Supervises professional, technical and support staff engaged in performing duties related to a particular specialisation.
Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE:

Considerable knowledge of the principles, tools and techniques required for the management and control of ICT within a large government based or business organisation.
Considerable knowledge of project management tools and techniques.
Knowledge of relevant Public Service rules and regulations, instructions and procedures.
Knowledge of relevant financial and procurement processes, rules and regulations.

SKILLS AND ABILITIES:

Ability to manage multi-disciplinary teams and technical staff.
Ability to think creatively and to implement leading-edge technology solutions.
Ability to negotiate and manage complex technical contracts.
Ability to communicate effectively both orally and in writing.
Ability to manage change in the public sector.
Ability to promote teamwork and to manage conflict.
Ability to establish and maintain effective working relationships with colleagues.
Ability to interact positively with members of the public and external stakeholders.

QUALIFICATIONS AND EXPERIENCE:

Minimum of five (5) years’ experience at a management level in the area of ICT, including at least two (2) years in the development, implementation, management and operation of networks/communications infrastructure and data centre technology/infrastructure.
Training as evidenced by the possession of a recognised Bachelor’s degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or a related area.

OR

Minimum of seven (7) years’ experience performing at a management level in the area of ICT, including at least four (4) years in the development, implementation, management and operation of networks/communications infrastructure and data centre technology/infrastructure.
Training as evidenced by the possession of a recognised Bachelor’s degree.
Certification in the area of ICT.

OR

Minimum of ten (10) years’ experience performing at a management level in the area of ICT, in addition to at least five (5) years’ experience in the development, implementation, management and operation of networks/communications infrastructure and data centre technology/infrastructure.

Training as evidenced by the possession of a two-year Diploma/Certificate in the area of IT from a recognised institution.

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Ministry of Social Development and Family Services Vacancies

INFORMATION SYSTEMS SUPPORT SPECIALIST

Closing on: Sep 3, 2021

Click here to download the Job Description.

JOB PROFILE:

The incumbent is required to provide maintenance and support services for selected information systems software of the Ministry/Department. Duties include: ensuring the security of the application data; supporting and maintaining the software application; assisting with the enhancement of these software applications; providing training to key stakeholders on these systems; and supervising Technical and Support Staff as required. Depending on work assignment, the incumbent will be required to perform these duties for one of the following categories of software application solutions: a) the business information systems of the Ministry/ Department such as finance, payroll and human resource management; b) the Ministry/Department-specific information systems; c) any defined combination of business and Ministry/Department-specific information systems.

KEY DUTIES AND RESPONSIBILITIES:

Maintains the specified security controls required by policy to maintain confidentiality, integrity and availability of the Ministry/Department’s information systems; and investigates and remedies related security incidents according to defined procedures.
Maintains knowledge of specific technical specialism in the software operations, maintenance and support area; and utilizes this knowledge in performing job duties.
Assists with the support and maintenance of information systems, including the identification and mitigation of the project risk, and the monitoring of costs, timescale and resources utilised.
Investigates operational support requirements and problems, and identifies opportunities for improvements in the Ministry/Department-specific business functions and processes; and assists users in defining acceptance tests.
Elicits requirements from management and stakeholders of the Ministry/Department and confirms alignment with defined business objectives; and specifies, documents and prioritises these requirements in consultation with key stakeholders, in accordance with defined standards and practices.
Delivers learning activities, such as training, on the information systems of the Ministry/Departments to a variety of audiences.
Assists with the development of software tests, and with the execution of the system and acceptance testing of the modified of enhanced information systems, particularly for those areas of technical specialization.
Assesses, analyses, develops, documents and implements changes based on requests for change of information systems of the Ministry/Department, using defined change control procedures.
Assesses, analyses and implements software releases, including stakeholder coordination and release process maintenance, particularly for areas of technical specialization.
Maintains software application support processes, and ensures that all support requests are dealt with according to agreed procedures.
Investigates problems with application software; and assists with the implementation of agreed solutions and preventative measures.
Supervises technical and support staff engaged in performing duties related to a particular specialization.
Performs other related duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES:

Knowledge of software maintenance and enhancement processes and procedures.
Knowledge of the project management tools and techniques.
Some knowledge of the tools and techniques required for the management and control of the ICT within a government-based or business organization.
Some knowledge of relevant Public Service rules and regulations, instructions and procedures.
Ability to supervise technical and support staff.
Ability to think creatively and to enhance and maintain application software solutions.
Ability to communicate effectively both orally and in writing.
Ability to promote teamwork.
Ability to establish and maintain effective working relationships with colleagues.
Ability to interact positively with members of the public and external stakeholders.

QUALIFICATIONS AND EXPERIENCE:

Minimum of three (3) years’ experience performing at a technical level, including at least eighteen (18) months’ experience in the maintenance, support and enhancement of software applications.
Training as evidenced by the possession of a recognized Bachelor’s Degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering or related area.

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Ministry of Social Development and Family Services Vacancies

INSPECTOR I

Closing on: Sep 3, 2021

CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB PROFILE:

The Inspector I is responsible for undertaking a range of safety and health functions at Homes and Care facilities for older persons, including inspections of operating procedures; investigating complaints; reviewing reports; providing advice and support to stakeholders; and ensuring compliance with laws and regulations governing standards of care as specified in the Homes for Older Persons legislation

DUTIES AND RESPONSIBILITIES:

Conducts quarterly inspections and audits of homes for the aged, and submits completed inspection reports to Inspector II.
Conducts random and periodic assessments of facilities established by the Ministry of Social Development and Family Services as components of the Continuum of Health & Social Support Services for Older Persons (i.e. Senior Activity Centres, Assisted Living Facilities, Adult day Centres, etc.).
Investigates accidents and complaints at Homes for the aged and submits related written reports to Inspector II.
Enforces the provisions of the Homes for Older Persons Act of 2007 and Regulations.
Evaluates policies and programmes at Homes for the aged and Care facilities for older persons to ensure compliance with relevant laws and regulations.
Performs all other related duties as may be required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Proficiency in technical report writing
Knowledge of contemporary issues in ageing and the elderly
Computer literacy certificate or proof of proficiency in Microsoft Office Suite
Excellent interpersonal and communication skills
Knowledge of conflict resolution and mediation

QUALIFICATIONS AND EXPERIENCE:

Associate Degree or Undergraduate Degree in Social Work, or related Social Science
Experience in a health and safety-related environment
Training in OSHA Regulations would be an asset
Incumbent must be able to work in a team
A minimum of two (2) years working experience in a related field is preferred
All successful applicants will be required to submit a Certificate of Character

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Ministry of Social Development and Family Services Vacancies

LIAISON OFFICER-HIV/AIDS COORDINATING UNIT

Closing on: Sep 3, 2021

CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB SUMMARY:

This job requires the incumbent to support and assist the HIV/AIDS Coordinator in executing the HIV mainstreaming process.

DUTIES AND RESPONSIBILITIES:

• To assist the HIV Programme Officer in developing, monitoring and evaluation of instruments consistent with the Ministry’s HIV Framework for action and the National Strategic Plan.
• To identify key HIV issues and challenges in modes of data collection.
• To evaluate HIV/AIDS interventions particularly as they relate to the risk population.
• To assist in the preparation of topical reports and publications.
• To establish linkages with key stakeholders including relevant NGOs, CBOs, the private sector and international organizations.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Ability to establish priorities and to plan, organize and coordinate the unit’s programmes.
Excellent communication skills (oral and written).
Excellent interpersonal skills and the ability to establish and maintain effective working relations with colleagues and key stakeholders.
Report writing skills.
Creativity/innovativeness.

QUALIFICATIONS AND EXPERIENCE:

A degree in the Social Sciences from a recognized university.
A minimum of three years’ professional experience in an HIV/AIDS environment.
A minimum of two years’ experience in working with those infected and affected with HIV.
Experience in networking and developing critical linkages with key stakeholders.

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Ministry of Social Development and Family Services Vacancies

NETWORK SPECIALIST

Closing on: Sep 3, 2021

CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB PROFILE:

The incumbent is required to provide technical services in the management, operations and maintenance of the computer network hardware and software, intranet, internet, portal, communications, LANS, WANS and related connectivity infrastructure of the Ministry/Department. Duties include: operating and maintaining network and connectivity components; monitoring network security; resolving network problems and service incidents; and supervision of Technical and Support Staff as required.

KEY DUTIES AND RESPONSIBILITIES:

Applies and maintains specific security controls to the network and connectivity infrastructure, as defined by the Ministry/Department’s policy and standards, to enhance resilience to unauthorised access.
Maintains knowledge of specific technical specialisations in the areas of networking and connectivity, provides advice regarding their application and utilises this knowledge in performing job duties.
Assists with the project management of defined networking and connectivity projects, including identifying and mitigating project risk, ensuring quality in project delivery, and managing assigned resources.
Delivers learning activities, such as training, to a variety of audiences in the areas of technical specialisation and for assigned projects.
Installs, tests, corrects, commissions/decommissions networking and connectivity infrastructure in accordance with defined procedures and instructions, and maintains accurate service and support records.
Monitors service level delivery metrics and liaises with supervisors to ensure that service level agreements for the networks and related infrastructure are not breached.
Investigates minor security breaches with networks and connectivity infrastructure in accordance with established procedures, takes necessary corrective action, and maintains relevant security records and documentation.
Carries out agreed operational procedures, and maintenance and installation work, on the network and connectivity infrastructure of the Ministry/Department.
Identifies and resolves network problems following agreed procedures and assist with monitoring and reporting on performance using network management software and tools.
Assists with the investigation and resolution of problems with networking infrastructure and services, and assists with the implementation of preventative measures to address future issues.
Receives and handles service desk and incident management requests for network and connectivity infrastructure support following agreed procedures, and maintains relevant records.
Supervises technical and support staff engaged in performing duties related to a particular specialisation.
Performs other related duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES:

Knowledge of defined components of networking and communications infrastructure.
Knowledge of project management tools and techniques.
Some knowledge of the tools and techniques required for the management and control of ICT within a government-based or business organization.
Some knowledge of relevant Public Service rules and regulations, instructions and procedures.
Ability to supervise technical and support staff.
Ability to think creatively and to implement IT connectivity solutions.
Ability to manage networking and communications projects.
Ability to communicate effectively both orally and unwriting.
Ability to promote teamwork.
Ability to establish and maintain effective relationships with colleagues.
Ability to interact positively with members of the public and external stake

QUALIFICATIONS AND EXPERIENCE:

Minimum of three (3) years’ experience performing at a technical level, including at least eighteen (18) months’ experience in the operations and maintenance of the network, messaging and communications infrastructure.
Training as evidenced by the possession of a recognized Bachelor’s Degree in Computer science, Computer Information Systems, Information Systems Management, Computer Engineering or related area.

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Ministry of Social Development and Family Services Vacancies

TECHNICAL COORDINATOR, NATIONAL PARENTING PROGRAMME (NPP)

Closing on: Sep 3, 2021

CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB PROFILE:

This job requires the incumbent to monitor the management of the National Parenting Programme

KEY DUTIES AND RESPONSIBILITIES:

Maintains oversight of the strategic management and implementation of the NPP.
Facilitates and ensure effective coordination of the NPP.
Advises on the development of policies, legal instruments pertaining to parenting and facilitate the integration of parenting issues into national development plans.
Facilitates capacity building for implementation partners, to enable them to monitor and evaluate their efforts and to utilise the resulting information to improve their programming inputs and outputs.
Mobilises adequate financial and technical resources as necessary, for the successful implementation of the programme.
Supervises the work and staff of the NPP.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of the implementation and execution of Public Education Programmes
Knowledge of policy formulation and implementation.
Sound leadership skills.
Ability to plan, manage, and coordinate activities of a Unit.
Ability to identify and liaise with key stakeholders and build partnerships.
Ability to express ideas clearly and concisely, both orally and in writing.
Sound communication and interpersonal skills
Ability to establish and maintain effective working relationships with teams and stakeholders.

QUALIFICATIONS AND EXPERIENCE:

First Degree in Social Work with additional training in Project Management.
Working knowledge of Microsoft Office Suite.
At least five (5) years’ experience in a supervisory capacity in Public Education Programmes.
Combination of experience and training

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Ministry of Social Development and Family Services Vacancies

INVESTIGATION & ASSESSMENT OFFICER – NGO UNIT

Closing on: Sep 3, 2021

CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB PROFILE:

The incumbent is required to investigate and assess suitable organizations to undertake the delivery of services of social programmes and projects in communities. The incumbent interviews NGOs to determine eligibility and recommends process improvements to established criteria.

DUTIES AND RESPONSIBILITIES:

To interview NGOs to ascertain their goal, qualifications, ability, interest and other related factors and to determine their eligibility in accordance with undertaking the delivery of services in communities.
To establish and maintain liaison with employers, community groups and other related bodies to determine requirements from NGOs.
To collaborate with the relevant social service delivery agencies, NGOs and divisions to ensure the effective and efficient delivery of social services.
To maintain a record of all NGO application information and make periodic investigations into their progress.
To support the NGO Coordinator in monitoring and evaluating Service Level Agreements with Service Delivery Partners.
To support by developing training and capacity-building programmes for NGOs to serve the delivery mandate.
Facilitate collaboration between line Ministries, NGOs and the private sector while involving the poor themselves.
To inform the NGOs of new policies and procedures in service delivery and implications for the sector.
To perform related work as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Ability to network with NGOs, relevant Ministries and Community groups.
Excellent communication skills.
Ability to write quantitative and qualitative reports and give a detailed analysis.
Good research and analytical skills.

QUALIFICATIONS AND EXPERIENCE:

First Degree in a relevant social science
At least five (5) years experience in an investigative/research and analysis role.
Competent in Microsoft Office Suite especially Excel.

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Ministry of Social Development and Family Services Vacancies

INFORMATION SYSTEMS SPECIALIST

Closing on: Sep 3, 2021

CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB PROFILE:

The incumbent is required to provide technical services for software applications systems of the Ministry/Department. Duties include analysis of operational data to meet the information needs of stakeholders; assisting with the selection, design, programming and testing of software applications; supporting the enhancement of software applications; providing training to key stakeholders on specified assignments, the incumbent will be required to perform these duties in a specified category of software application solutions, such as: a) the business information systems of the Ministry/ Department such as finance, payroll and human resource management; b) the Ministry/Department-Specific information systems; c) any defined combination of business and Ministry/Department-specific information systems.

KEY DUTIES AND RESPONSIBILITIES:

Develops, documents and implements changes to the operational systems based on requests for change, in accordance with change control procedures.
Investigates operational requirements and problems and identifies opportunities for improvements in the business functions and processes of the Ministry/Department
Assists with the design of the information systems of the Ministry/Department, and documents the required outputs of the software using defined standards, methods and tools.
Determines the information systems requirements from management and stakeholders of the Ministry/Department and confirms their alignment with defined business objectives; and specifies, documents and priorities these requirements in the accordance with defined standards and practices.
Investigates and resolves related security incidents according to defined procedures and maintains the specified security controls required to maintain confidentiality, integrity and availability of the information systems of the Ministry/Department.
Analyses application data to support the reporting and operational information needs of users and other stakeholders in the Ministry/Department.
Assists with project managing the selection, development and implementation of information systems, by undertaking activities such as the identification and mitigation of project risks, and the monitoring of costs, timescale, and resources utilized.
Assists with the development of software tests, and with the execution of the system and acceptance testing of the new and modified information systems, particularly for those areas of technical specialization.
Contributes to the implementation of application software releases, particularly for areas of technical specialization, by undertaking activities such as stakeholder coordination and activity documentation.
Identifies and resolves issues with software applications using agreed processes and procedures; supports scheduled software maintenance tasks and assists with the implementation of accepted solutions and preventative measures.
Delivers learning activities, such as training, on the information systems of the Ministry/Departments to a variety of audiences.
Keeps abreast of specific technical specializations in the software application selection and development, and relevant operational software products; and utilizes this knowledge in performing job duties.
Performs other related duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES:

Knowledge of the software development tools, processes and techniques.
Knowledge of the project management tools and techniques.
Some knowledge of the principles, tools and techniques required for the management and control of the ICT within an organization.
Ability to supervise technical and support staff.
Ability to think creatively and implement software application solutions.
Ability to communicate effectively both orally and in writing.
Ability to operate as part of a team.
Ability to establish and maintain effective working relationships with colleagues and internal stakeholders.
Ability to interact positively with members of the public and external stakeholders.

QUALIFICATIONS AND EXPERIENCE:

Minimum of three (3) years experience in an area of ICT, including at least eighteen (18) months’ experience in the design and development of application software.
Training as evidenced by the possession of a recognized Bachelor’s Degree in Computer Science, Computer Information Systems, Information Systems Management, Computer Engineering, or related area.

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Ministry of Social Development and Family Services Vacancies

MONITORING AND EVALUATION OFFICER

Closing on: Sep 3, 2021

Click here to download the Job Description.

JOB PROFILE:

The incumbent is required to establish and implement or assist in the establishment and implementation of Monitoring and Evaluation (M&E) Systems for programmes/projects in a Ministry/ Department/ Agency. Duties include formulating programme/ project outcomes, performance indicators and data capture systems; assisting in new programme/ project development; conducting cost benefits and cost-effectiveness analyses; maintaining M&E databases and reporting on M&E activities. Depending on work assignment, the incumbent may be required to perform some or the full range of duties of this position.

KEY DUTIES AND RESPONSIBILITIES:

Perform as an integral member of project teams to provide guidance, direction and advice to ensure sound, client-responsive and innovative performance monitoring/ management plans.
Drafts monitoring and evaluation sections of proposals as required, adapts and/or develops innovative tools for measurement of progress and achievements of the Ministry/ Department/ Agency.
Designs and implements systems for the continuous monitoring and evaluation of the projects and programmes of the Ministry/ Department/ Agency.
Identifies and designs performance questions, key indicators and targets for each project component and for each level of the objective hierarchy.
Collects data on inputs, activities and immediate outputs and reports on their contribution to eventual outcomes.
Liaises with and provides monitoring and evaluation information to Central M&E Agencies as required.
Conducts field visits to obtain data in order to inform the design of performance monitoring/ management plans where necessary.
Establishes and maintains monitoring and evaluation information systems or databases and ensures that resources are current, available for employees and widely disseminated.
Assists relevant staff of the Ministry/ Department/ Agency in the development of new projects/ programmes, ensuring that all proposals include specific goals, objectives, outputs, indicators, targets and provision for adequate funding.
Participates in assessments of new projects/programmes, as needed.
Keeps abreast of monitoring and evaluation practices to ensure adherence to international monitoring and evaluation standards.
Links or assists in the linking of evaluation findings to policy formulation, planning and budgetary processes of the Ministry/ Department/ Agency.
Prepares and analyses monitoring and evaluation reports for management to assist in its decision-making processes.
Represents the Ministry/ Department/ Agency on various committees and at meetings, conferences, workshops and other fora as required.
Reviews and/or prepares Notes for Cabinet and periodic and/or ad-hoc reports on matters related to monitoring and evaluation activities of the Ministry/ Department/ Agency.
Performs other related work as required.

KNOWLEDGE, SKILLS, ABILITIES:

Knowledge of monitoring and evaluation methodologies and principles including quantitative, qualitative and participatory approaches.
Knowledge of management principles and practices.
Knowledge of accountability theories and practices, including methods of implementation.
Knowledge of logical frameworks and participatory results-based planning, monitoring and evaluation.
Some knowledge of government policies, procedures, rules and regulations.
Some knowledge of the principles and methods involved in project management.
Skill in the use of personal computers.
Proficient in the use of Microsoft Office Suite.
Ability to use e-government technology platforms.
Ability to develop the overall framework for project monitoring and evaluation.
Ability to collaborate with relevant stakeholders to provide relevant information for ongoing evaluation of project activities, effects and impacts.
Ability to compile and analyse data and prepare comprehensive reports.
Ability to express ideas clearly and concisely, both in writing and orally.
Ability to establish and maintain effective working relationships and interact with different stakeholders.
Ability to use tact and diplomacy in the performance of duties.
Ability to observe and maintain confidentiality in the performance of duties.

QUALIFICATIONS AND EXPERIENCE:

Minimum of two (2) years’ experience in performing duties related to monitoring and evaluation.
Training as evidence by the possession of Bachelor’s degree in one of the Social Sciences, such as Public Sector Management or Project Management; or in a related field from a recognized University.

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Ministry of Social Development and Family Services Vacancies

FACILITIES TECHNICIAN

Closing on: Sep 3, 2021

Click here to download the Job Description.

JOB PROFILE:

The incumbent is required to make inspections of facilities and equipment to ensure optimal functioning and to perform basic maintenance and repair work. Duties include monitoring contractors/vendors performing contracted services; assisting in identifying health and safety hazards and monitoring the use of facilities and equipment, preparing specifications and estimates; and keeping appropriate records.

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KEY DUTIES AND RESPONSIBILITIES:

Makes periodic visual inspections of buildings/facilities and equipment to ensure optimal functioning and reports deficiencies to management.
Troubleshoots diagnoses and resolves equipment issues, makes necessary repairs, arranges for repairs to be effected or advises management to facilitate corrective action.
Performs basic maintenance and repairs involving areas such as electrical, carpentry, plumbing and air conditioning.
Monitors the performance of contractors and vendors engaged in providing contracted services to ensure work is completed according to specifications.
Prepares specifications for purchase of equipment; also prepares estimates regarding the provision of contracted services.
Assists in identifying health and safety hazards and with implementing and ensuring compliance with applicable usage policies and standards.
Provides information to be used in costing and budgetary exercises.
Provides support with space planning, furniture and equipment acquisition.
Keeps records and other relevant documentation in respect of all purchases and equipment installed; also assists with the establishment of a facilities management database.
Prepares reports on matters related to facilities management as required
Performs other related duties as required.

KNOWLEDGE, SKILLS, ABILITIES:

Knowledge of preventative maintenance pertinent to mechanical equipment, electrical equipment, air-conditioning systems, plumbing and general construction.
Knowledge of equipment and tools used to preventative maintenance and repair.
Knowledge of the Occupational Safety and Health Act.
Some Knowledge of facilities management.
Ability to prepare specifications and estimates pertinent to facilities and equipment maintenance and repair.
Ability to use/operate equipment and tools used in preventative maintenance and repair.
Proficiency in the use of Microsoft Office and Microsoft Project.
Skill in use of personal computers
Ability to prepare and maintain records and reports.
Ability to proactively identify and resolve maintenance issues, and defects in facilities and equipment.
Ability to communicate effectively, both orally and in writing.
Ability to establish and maintain effective working relationships with fellow employees and members of the public.

QUALIFICATIONS AND EXPERIENCE:

Minimum of two (2) years’ experience performing facilities/equipment maintenance and repair work.
Training as evidence by the possession of a Certificate in Facilities Management or a Technician’s Diploma in Civil/Structural/Mechanical/Electrical Engineering.

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Ministry of Social Development and Family Services Vacancies

POLICY DEVELOPMENT OFFICER I, PPPDD

Closing on: Sep 3, 2021

CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB PROFILE:

This job requires the incumbent to assist in the planning and development of Policies and Programmes for the social sector, analyzing the impact of policy initiatives, coordinating the implementation of Projects and Programmes in accordance with the broad Social Sector development objectives and Supervising Subordinate Staff engaged in related duties.

KEY DUTIES AND RESPONSIBILITIES:

To identify and designs social policies, programmes and projects with a view to resolving social problems.
To review research work/studies conducted on social issues to determine programmes and projects to be developed.
To assist in planning and managing policy fora such as workshops, consultations and focus groups to facilitate a participatory approach to policy planning and development.
To review existing policies and recommends appropriate policy changes.
To monitor the interpretation of policies, assesses their effectiveness and recommends appropriate programmes to ensure objectives be achieved.
To participate in the planning and formulation of social programmes and projects.
To liaise with national, regional and international organizations with regard to funding and technical assistance.
To collaborate with other agencies, both governmental and non-governmental, engaged in policy development and implementation.
To liaise with the media to promote the Ministry’s social policies and programmes.
To assist in maintaining a network of support with other research agencies and similar organizations to facilitate the integration of social sector policies and programmes with broader national policy objectives.
To comment on policies and programming frameworks of external agencies, including international funding agencies.
To represent the Ministry at meetings, conferences, courses, committees, seminars and workshops.
To prepare Notes for Cabinet and policy, programme and planning documents.
To participate in the design and maintenance of an appropriate knowledge management system to advance the objectives of the Division.
Performs related work as may be required.

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KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of the principles and methodology used in the social sciences in areas such as policy analysis and programme and project planning and development and of sources of policy, planning and research materials.
Knowledge of concepts and techniques used in development planning and in particular policy formulation.
Knowledge of research methodologies to be able to conduct both qualitative and quantitative evaluations of government policies.
Ability to identify and analyze social problems and make appropriate recommendations.
Ability to prepare and evaluate comprehensive reports.
Ability to analyse and interpret data and prepare policy evaluation reports.
Ability to coordinate the implementation of policies, programmes and projects and to identify obstacles to planning and implementation and recommend solutions.
Working knowledge of computers and related software applications.
Ability to express ideas clearly and concisely, both orally and in writing.
Ability to establish and maintain effective working relationships with other employees representatives of governmental, international and private agencies and members of the public.

QUALIFICATIONS AND EXPERIENCE:

Experience in social planning and policy development, including experience in the preparation, administration and evaluation of policies, programmes and/or projects and training as evidenced by a first degree in one of the Social Sciences from a recognized institution.

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Ministry of Social Development and Family Services Vacancies

INSPECTOR II

Closing on: Sep 3, 2021

CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB SUMMARY:

The Inspector II is required to lead and supervise the operations of the Inspector I in the enforcement and administration of the Homes for Older Persons Act of 2007, to ensure the delivery of efficiently coordinated policies and programmes as may be needed for Homes and components of the Continuum of Care, and compliance with specified standards of care.

DUTIES AND RESPONSIBILITIES:

Ensures compliance with licensing and accreditation standards.
Assists in developing the procedures, and administrative and operational systems for the inspectorate unit.
Directs personnel at homes and care facilities for seniors on the standards required for providing services.
Intervenes as advocate for care providers/residents at homes and care facilities of the continuum to resolve emergency problems and crisis situations.
Identifies improvements and adjustments needed to ensure effectiveness and efficiency in meeting required standards of care.
Provides consultation and expert advice to management of homes and care facilities, or other stakeholder groups on issues related to standards or process-related topics.
Serves on committees to promote standards in homes and care facilities for the elderly.
Makes recommendations for registration of homes.
Assists in the screening of applicants for the establishment of homes and care facilities of the continuum of health & social support services for older persons.
Attends relevant workshops and ageing conferences to represent the ministry of social development and family services.
Organizes meetings and/ or seminars for key partners and stakeholders engaged in homes and care facilities for older persons.
Prepares quarterly status reports on progress of activities at homes and care facilities of the continuum.
Advises the director, division of ageing on the performance/compliance of homes and care facilities of the continuum, in accordance with legislative requirements.
Performs all other related work as may be required.

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REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Considerable knowledge and understanding of laws and regulations relating to homes for the aged
Computer literacy certificate or proof of proficiency in microsoft office suite
Excellent interpersonal and communication skills
Ability to establish and maintain effective working relationships with other employees, members of other agencies, and with the public.
Ability to deliver lectures, hold discussions, conduct seminars and symposia effectively.

QUALIFICATIONS AND EXPERIENCE:

Post Graduate Degree in Social Work, Social Policy or related Social Science.
Five (5) years’ experience in a supervisory or management capacity.
Any other equivalent combination of training and experience.
Experience in organizing meetings and seminars, and team-building techniques.
Training in mediation and conflict resolution would be an asset.
All successful applicants will be required to submit a Certificate of Good Character

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Ministry of Social Development and Family Services Vacancies

RESEARCH SPECIALIST I

Closing on: Sep 3, 2021

Click here to download the Job Description.

JOB PROFILE:

This job requires the incumbent to assist in the planning, organizing and conducting of programmes of research activities into areas related to the functioning of the Social Sector in accordance with the objective of the Research Division of the Ministry of Social Development and Family Services.

KEY DUTIES AND RESPONSIBILITIES:

Assists in planning, organizing and conducting surveys and other types of research activities into matters pertinent to the operations, functions or problems of the social sector and in accordance with the objectives of the Ministry of Social Development.
Collects data on trends from local and foreign agencies.
Assists in the development and maintenance of a research agenda for the social sector.
Assists in the development and maintenance of a database.
Compiles, collates, analyses and interprets data collected and prepares reports designed to aid in the solution of problems.
Keeps up to date with current research studies conducted on social issues through the Internet and other sources.
Assists in the maintenance of a system for the safe keeping of research records and data.
Comments on research studies prepared for the Ministry or submitted for review by external agencies.
Liaises and collaborates with other Research Units in Government Ministries and Department, quasi-government bodies and private organizations.
Prepares and comments on Cabinet Notes and Reports relevant to the work of the Division.
Serves on committees and advises on the interpretation of the methodology used in collecting, analysing and interpreting data.
Performs related work as may be required.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of principles, techniques and practices of research and investigative methodology and relevant software.
Ability to compile, collate and present research data in a useful form.
Ability to analyse and evaluate problems objectively.
Ability to express ideas clearly and concisely and to prepare reports containing descriptive, analytical and evaluative content.
Ability to establish and maintain effective working relationships with other employees and the public.
Working knowledge of computers and related software applications.

QUALIFICATIONS AND EXPERIENCE:

Experience in conducting research work especially on social issues and training as evidenced by a first degree in one of the Social Sciences from a recognized institution.
Experience or training in developing project proposals and in project management would be an asset.

Apply Now

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Ministry of Social Development and Family Services Vacancies

POLICY DEVELOPMENT OFFICER I, PPPDD

Closing on: Sep 3, 2021

CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB PROFILE:

KEY DUTIES AND RESPONSIBILITIES:

To identify and designs social policies, programmes and projects with a view to resolving social problems.
To review research work/studies conducted on social issues to determine programmes and projects to be developed.
To assist in planning and managing policy fora such as workshops, consultations and focus groups to facilitate a participatory approach to policy planning and development.
To review existing policies and recommends appropriate policy changes.
To monitor the interpretation of policies, assesses their effectiveness and recommends appropriate programmes to ensure objectives be achieved.
To participate in the planning and formulation of social programmes and projects.
To liaise with national, regional and international organizations with regard to funding and technical assistance.
To collaborate with other agencies, both governmental and non-governmental, engaged in policy development and implementation.
To liaise with the media to promote the Ministry’s social policies and programmes.
To assist in maintaining a network of support with other research agencies and similar organizations to facilitate the integration of social sector policies and programmes with broader national policy objectives.
To comment on policies and programming frameworks of external agencies, including international funding agencies.
To represent the Ministry at meetings, conferences, courses, committees, seminars and workshops.
To prepare Notes for Cabinet and policy, programme and planning documents.
To participate in the design and maintenance of an appropriate knowledge management system to advance the objectives of the Division.
Performs related work as may be required.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of the principles and methodology used in the social sciences in areas such as policy analysis and programme and project planning and development and of sources of policy, planning and research materials.
Knowledge of concepts and techniques used in development planning and in particular policy formulation.
Knowledge of research methodologies to be able to conduct both qualitative and quantitative evaluations of government policies.
Ability to identify and analyze social problems and make appropriate recommendations.
Ability to prepare and evaluate comprehensive reports.
Ability to analyse and interpret data and prepare policy evaluation reports.
Ability to coordinate the implementation of policies, programmes and projects and to identify obstacles to planning and implementation and recommend solutions.
Working knowledge of computers and related software applications.
Ability to express ideas clearly and concisely, both orally and in writing.
Ability to establish and maintain effective working relationships with other employees representatives of governmental, international and private agencies and members of the public.

QUALIFICATIONS AND EXPERIENCE:

Experience in social planning and policy development, including experience in the preparation, administration and evaluation of policies, programmes and/or projects and training as evidenced by a first degree in one of the Social Sciences from a recognized institution.

Apply Now

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Ministry of Social Development and Family Services Vacancies

HIV/AIDS PROGRAMME ASSISTANT

Closing on: Sep 3, 2021

CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB PROFILE:

This job requires the incumbent to support and assist the HIV/AIDS Programme Officer in executing the HIV mainstreaming process.

DUTIES AND RESPONSIBILITIES:

To work closely with the HIV/AIDS Programme Officer in the execution of the Ministry’s HIV Action Plan, 2009-2011.
To assist in the design and implementation of HIV programmes and projects for the Ministry’s staff and community outreach initiatives.
To assist in monitoring, evaluation and reporting on all HIV/AIDS programmes and initiatives.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Proven ability to establish priorities and to plan, organize and coordinate the unit’s annual work plan and budgetary details.
Excellent communication skills (oral and written).
Excellent interpersonal skills and the ability to establish and maintain effective working relations with colleagues and key stakeholders.
Report writing skills.
Supervisory skills.

QUALIFICATIONS AND EXPERIENCE:

First degree in the Social Sciences from a recognized university.
A minimum of three years’ experience in an HIV/AIDS environment.
At least one year of experience in working with those infected and affected with HIV.
Experience in networking and developing critical linkages with key stakeholders.
Basic project management would be an asset.

Apply Now

Ministry of Social Development and Family Services Vacancies

BUSINESS OPERATIONS ASSISTANT I

Closing on: Sep 3, 2021

CLICK HERE TO DOWNLOAD THE JOB DESCRIPTION.

JOB PROFILE:

The incumbent is required to perform a variety of clerical/secretarial and administrative support duties of limited complexity. Work involves assisting in the planning and management of meetings; opening, sorting, and routing of mail; maintaining records and files; performing routine accounting duties, and generating a wide variety of documents utilising appropriate software. Depending on the assignment, the incumbent may be required to perform some or the full range of the duties of this position.

KEY DUTIES AND RESPONSIBILITIES:

Assists in the planning and management of meetings, workshops, and conferences:

– prepares agendas;

– issues meeting invitations;

– takes meeting notes;

– distributes minutes to participants; and

– undertakes relevant follow-up action, as directed

Assists in the coordination of travel arrangements by preparing costings, obtaining quotes from travel agencies, and performing other related tasks.
Maintains file register and filing system in keeping with established systems and procedures.
Receives, records, sorts, and routes incoming and outgoing correspondence, and other documents.
Composes and issues routine correspondence; also prepares drafts of more complex correspondence and reports of meetings, conferences, etc. as directed.
Orders, issues, and maintains an inventory of supplies and equipment.
Assists in the preparation of timesheets and paysheets, vouchers, invoices, and requisitions; posts entries in journals and ledgers and other routine accounting duties.
Files memoranda, letters, reports, and other documents.
Generates a wide variety of documents such as letters, memoranda, minutes, reports, and spreadsheets utilizing appropriate software.
Attends to queries and ascertains the business of callers and visitors and guides them accordingly.
Operates standard office equipment such as photocopiers, scanners, facsimile machines, and binders.
Assists in the preparation of budgetary and expenditure statements by collecting and inputting relevant data as directed.
Undertakes basic information gathering, as directed, and compiles data for entry; enters and/ or verifies data.
Performs other related duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES:

Knowledge of modern office practices and procedures.
Some knowledge of relevant Public Service rules, regulations, instructions, and procedures.
Proficiency in the use of Microsoft Office Suite.
Skill in the use of personal computers.
Ability to use e-Government technology platforms.
Ability to use the internet for research purposes.
Ability to compose and prepare documents such as letters, memoranda, minutes, and reports.
Ability to learn assigned tasks of limited complexity and variety readily.
Ability to make arithmetical computations.
Ability to use a computer and other standard office machines such as photocopiers, scanners, and facsimile machines.
Ability to communicate effectively, both orally and in writing.
Ability to work as part of a team.
Ability to establish and maintain effective working relationships with colleagues and the public.
Ability to use initiative to find solutions for simple work-related issues.

QUALIFICATIONS AND EXPERIENCE:

Five (5) CXC/GCE O Level passes including English Language and Mathematics

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GALAXY S21 5G VS GALAXY S21+ 5G VS GALAXY S21 ULTRA 5G SPECS

	Galaxy S21	Galaxy S21 Plus	Galaxy S21 Ultra
Display size, resolution	6.2-inch Flat FHD+ Dynamic AMOLED 2X Infinity-O Display (2,400×1,080 pixels),	6.7-inch Flat FHD+ Dynamic AMOLED 2X (2,400×1,080 pixels)	6.8-inch Edge WQHD+ Dynamic AMOLED 2X (3,200×1,440 pixels),
Pixel density	421 ppi	394 ppi	515 ppi
Dimensions (Inches)	2.80×5.97×0.31 in	2.97×6.35×0.30 in	2.97×6.50×0.35 in
Dimensions (Millimeters)	71.2×151.7×7.9 mm	75.6×161.5×7.8 mm	75.6×165.1×8.9 mm
Weight (Ounces, Grams)	6.03 oz; 171g	7.12 oz; 202g	8.07 oz; 229 g
Mobile software	Android 11	Android 11	Android 11
Camera	64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide)	64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide)	108-megapixel (wide-angle), 12-megapixel (ultra-wide), 10-megapixel (telephoto), 10-megapixel (telephoto)
Front-facing camera	10-megapixel	10-megapixel	40-megapixel
Video capture	8K	8K	8K
Processor	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)
Storage	128GB/256GB	128GB/256GB	128GB/256GB, 512GB
RAM	8GB	8GB	12GB, 16GB
Expandable storage	No	No	No
Battery	4,000 mAh	4,800 mAh	5,000 mAh
Fingerprint sensor	In-screen	In-screen	In-screen
Headphone jack	No	No	No
Special features	IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging,	IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging,	IP68 rating, 5G-enabled, 100X Space Zoom, 10W wireless charging, 10x optical zoom; S Pen support