CHILDREN’S AUTHORITY VACANCIES 2020

DESCRIPTION

The Team Leader (Children & Family Services) is responsible for leading the delivery of social services support to improve the social and psychological well-being of children who are at risk and in need of care and protection.

CHILDREN’S AUTHORITY OF TRINIDAD AND TOBAGO

JOB DESCRIPTION – TEAM LEAD 

________________________________________________________________

Job Title:      Team Lead

Department: Child & Family Services

Section:        Care Services

Reports to:   Department Manager

Direct Reports: Children’s Services Associate

Indirect Reports:    Children’s Services Assistant

_______________________________________________________________

JOB SUMMARY

The Team Lead is responsible for leading the delivery of social services support to improve the social and psychological well-being of children who are at risk and in need of care and protection. The role involves supervising and supporting team members, and providing learning and development opportunities to the team.

The role of the Team Lead involves undertaking the assessments of complex cases and vetting all intervention plans developed to address the safety and well-being of the child.  All these services will be delivered in keeping with best practice, while respecting and promoting the rights of the child.

When carrying out this responsibility the Team Lead will be required to appear before the courts and access children where they live in private homes and community residences.

All activities must be geared towards maintaining the highest levels of service to all internal and external stakeholders and clients, must be sensitive to children’s issues, must conform to the guidelines and standards set by the Authority and to all legal, regulatory and statutory requirements.

KEY RESPONSIBILITIES AND DUTIES

• Contributes to the overall effectiveness of the Authority by implementing framework, structures, systems, policies, programmes and protocols to support the Authority’s mandate.

• Implements the delivery of, counselling and medical services with internal and external service providers, ensuring the maintenance of and compliance with all operating protocols, standards and procedures.

• Implements case management services plan for children and families, ensuring alignment with approved best practice and regulatory requirements.

• Effective implementation of plans, programmes and protocols by collaborating with current stakeholders to optimize service delivery.

• Supports the prospective parents in the formal, legal process by collaborating internally with the Legal Department and the external courts system for the successful placement of the child.

• Develops and implements systems for the capturing, maintaining and reporting on up to date, accurate and complete information on the nature of services provided to children and families.

• Conducts case review meetings with team members, clients and stakeholders to review assessment, care and placement decisions.

• Coordinates services for families by arranging services from specialists, coordinators, and other field staff and community agencies.

• Participates in public education programmes to increase public awareness and advocacy on issues affecting children.

• Supervises all reporting staff and continually monitors and assesses their performance so that they deliver services to the required standard.

• Attends educational workshops, reviews professional publications and participates in professional societies.

• Performs other related duties as assigned by the Supervisor/Manager.

MINIMUM QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree in Social Work or Human Services from a recognized university.
• Five (5) years’ experience in the social services field, including three (3) years’ supervisory/managerial experience.
• Experience working with children/families.

 REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Working knowledge of social services agencies in Trinidad and Tobago.

• Working knowledge of social problems and cultural norms in Trinidad and Tobago, especially as they relate to children.

• Working knowledge of laws relating to the protection of children.

• Working knowledge of social intervention strategies.

• Confidentiality with respect to information records concerning families and children.

• Excellent team work, communication (both written and oral) and interpersonal skills.

• Excellent planning and organizational skills.

• Sound analytical and problem-solving skills.

• Sound knowledge of children’s issues.

Interested persons are asked to adopt the following guidelines when submitting an application:

• Kindly submit your Resume and Cover Letter in one (1) document in either a word or pdf file.
• Applications are to be titled as the Candidate’s name, i.e. First Name and Last Name.
• Clearly identify the position applied for in the Cover Letter and Subject of the email.
• Hard copies of applications will be accepted, however soft copies are preferred.
• Please apply via one (1) advertising medium only.
• Only shortlisted Candidates will be contacted.

DESCRIPTION

The Team Lead- Child Support Centre is responsible for leading the delivery of social services support to improve the social and psychological well-being of children who have been deemed to be in imminent danger,

THE CHILDREN’S AUTHORITY OF TRINIDAD AND TOBAGO

JOB DESCRIPTION – TEAM LEAD

_________________________________________________________________________________________

Job Title:                  Team Lead

Department:             Child Support Centre

Section:                    Legal & Regulatory Services

Reports to:                Department Manager

Direct Reports:         Children’s Services Associate

Indirect Reports:      Children’s Services Assistant, Caregivers

____________________________________________________________________________________________

JOB SUMMARY

The Team Lead is responsible for leading the delivery of social services support to improve the social and psychological well-being of families whose children are at risk and in need of care and protection. The role involves supervising and supporting team members, and providing learning and development opportunities to the team.

The role of the Team Lead involves undertaking complex cases and vetting all intervention plans developed to address the safety and well-being of the child. All these services will be delivered in keeping with best practice, while respecting and promoting the rights of the child.

When carrying out this responsibility the Team Leader will be required to appear before the courts and access children where they live in private homes and community residences.

All activities must be geared towards maintaining the highest levels of service to all internal and external stakeholders and clients, must be sensitive to children’s issues, must conform to the guidelines and standards set by the Authority and to all legal, regulatory and statutory requirements.

KEY RESPONSIBILITIES AND DUTIES

i. Contributes to the overall effectiveness of the Authority by implementing framework, structures, systems, policies, programmes and protocols to support the Authority’s mandate.

ii. Implements the delivery of, counselling and medical services with internal and external service providers, ensuring the maintenance of and compliance with all operating protocols, standards and procedures.

iii. Implements case management services plan for children and families, ensuring alignment with approved best practice and regulatory requirements.iv. Effective implementation of plans, programmes and protocols by collaborating with current stakeholders to optimize service delivery.

v. Supports the prospective parents in the formal, legal process by collaborating internally with the Legal Department and the external courts system for the successful placement of the child.

vi. Develops and implements systems for the capturing, maintaining and reporting on up to date, accurate and complete information on the nature of services provided to children and families.

vii. Conducts case review meetings with team members, clients and stakeholders to review assessment, care and placement decisions.

viii. Coordinates services for families by arranging services from specialists, coordinators, and other field staff and community agencies.

ix. Participates in public education programmes to increase public awareness and advocacy on issues affecting children.

x. Supervises all reporting staff and continually monitors and assesses their performance so that they deliver services to the required standard.

xi. Attends educational workshops, reviews professional publications and participates in professional societies.

xii. Performs other related duties.

MINIMUM QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree in Social Work or Human Services, from a recognized university.

• Five (5) years’ experience in the social services field, including three (3) years’ supervisory/managerial experience

 REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Considerable knowledge of social services agencies in Trinidad and Tobago.
• Considerable knowledge of social problems and cultural norms in Trinidad and Tobago, especially as they relate to children.
• Considerable knowledge of laws relating to the protection of children.
• Considerable knowledge of children’s issues and social intervention strategies.
• Sound ability to maintain confidentiality.
• Sound ability to communicate effectively both orally and in writing.
• Sound planning and organizational skills.
• Sound analytical and problem-solving skills.
• Proficient in the use of Microsoft Office Suite.

Interested persons are asked to adopt the following guidelines when submitting an application:

• Kindly submit your Resume and Cover Letter in one (1) document in either a word or pdf file.
• Applications are to be titled as the Candidate’s name, i.e. First Name and Last Name.
• Clearly identify the position applied for in the Cover Letter and Subject of the email.
• Hard copies of applications will be accepted, however soft copies are preferred.
• Please apply via one (1) advertising medium only.
• Only shortlisted Candidates will be contacted.