Tagged: Assistant Store Manager, CSA, Curepe, CUSTOMER SERVICE ASSOCIATES, St. Augustine, Unipet, Unipet Vacancies, UNITED INDEPENDENT PETROLEUM MARKETING COMPANY LIMITED
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March 16, 2020 at 11:58 am #825987eloyhodel80319Participant
Unipet Vacancies March 2020
CUSTOMER SERVICE ASSOCIATES – 10 PM – 6 AM SHIFT
UNITED INDEPENDENT PETROLEUM MARKETING COMPANY LIMITED
Apply Now
DESCRIPTION
Unipet is recruiting Customer Service Associates for Night Shifts (10:00 pm to 6:00 am) to work in support of the store management team at our 360 Total Convenience Store, Brentwood Chaguanas location
UNIPET is looking for suitably qualified persons to fill the role of
NIGHT SHIFT – Customer Service Associates
10:00 PM TO 6:00 AM SHIFT
360 Convenience Store and Gas Station
Location – Curepe & St. Augustine
Job Summary:
The Customer Service Associate (CSA) works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including food preparation, cash register duties, customer service, general housekeeping and other related functions. The CSA ensures an exceptional customer experience that supports the company’s vision.
Main duties and Responsibilities:
- Greet customers and provide an enjoyable shopping experience for all customers.
- Respond to customer requests in a timely manner.
- Support and follow all safety and security initiatives.
- Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
- Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices.
- Ensure the proper execution of all assigned store level marketing programs.
- Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
- Replenish products and supplies to ensure in stock conditions at all times.
- Communicate with the management team regarding customer requests and vendor-related concerns.
- Complete other tasks as assigned by store management.
- Represent the UNIPET brand by exemplifying UNIPET Core Values.
Education/Qualifications/Skills
- 5 CXC O’level subjects including English
- Experience in the Retail Industry will be an asset
- Must be physically capable of lifting at least 30 pounds
A detailed Job Description will be provided if selected to fill this role
Must be willing to work a 24 hour shift system including weekend, nights and Public Holidays
Rate of Pay $18.36 – $22.50 per hour
Apply Now
ASSISTANT STORE MANAGER
UNITED INDEPENDENT PETROLEUM MARKETING COMPANY LIMITED
Apply Now
DESCRIPTION
The Assistant Manager is primarily responsible for managing the store in the absence of the Store Manager.
UNIPET is seeking suitable applications for the position of:
Assistant Store Managers
Locations: Curepe, Brentwood – Chaguanas, Lady Hailes – San Fernando
Job Summary:
The Assistant Manager is also responsible, in conjunction with the Store Manager, for accomplishing store goals/objectives. The perfect fit for our team would assist Store Management in creating a positive store culture by treating employees fair and with respect. Additionally, they would be self-motivated, dependable and able to work effectively in a fast-paced environment while maintaining 100% total customer focus.
Main duties and Responsibilities:
- Support in the development of new employees.
- Provide directives to Customer Service Associates (CSA) as and when necessary.
- Ensure compliance of employees to company policies and procedures.
- Ensure maximization of sales and profitability.
- Control store expenses and management of budgets.
- Maintain inventory and stock levels.
- Investigate inventory variations and shortages.
- Ensure proper upkeep of business records.
- Create store rosters for employees
- Perform administrative duties as required by the Manager
- Ensure high level of sanitation and cleanliness of store and facility.
- Ensure standards of hygiene are maintained and that the store and restaurant comply with health and safety regulations.
- Ensure security and safety of store; complying with all environmental and safety guidelines
- Report all misconduct to the Store Manager, Retail Manager or the Human Resources Department.
- Identify operational problems in the store and develop standards, policies, and procedures to handle such.
- Develop programs that are geared at fostering high productivity and customer satisfaction, and ensure its execution.
- Participate in all programs geared towards employee development.
- Participate in the merchandising and stocking of the store.
- Perform cashing duties.
- Provide courteous and prompt resolution of employee and/or customer issues.
- Ensure proper procedure is followed in the receipt of inventory
- Ensure implementation and enforcement of the store’s established daily procedures for operation.
- Perform daily computer entry and paperwork and end of shift close out.
- Conduct meetings with staff members in the absence of the manager while maintaining 100% total customer focus.
- Understand financial statements such as analysing profit and loss statements.
- Interact professionally when dealing with suppliers.
Required Qualifications, Knowledge, Skills, and Abilities:
- Minimum an Associate Degree or Diploma in Business Administration, Marketing or Business Management.
- Three (3) years previous experience in retail or convenience operations.
- Previous experience with a retail liquor operation or in the liquor industry will be an asset.
- Physically sound, with the ability to perform heavy physical activities occasionally.
- Ability to communicate effectively, both orally and in written format.
- Ability to meet targets and deadlines.
- Must Possess organizational and management skills.
- Ability to pay attention to details.
- Possess leadership and decision-making skills.
- Possess planning and time management skills.
- Must possess an enthusiastic spirit and be friendly and welcoming.
- Must be result driven individual with strong customer service skills.
- Must be willing to work a 24 hours shift system including weekends, nights and public holidays.
- A thorough understanding of Merchandising and planogram adherence.
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