CE Tang Yuk & Company Vacancies

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      melisahsf9
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      CE Tang Yuk & Company Vacancies

      CE Tang Yuk & Company Vacancies


      Customer Service Representative

      Description

      Responsibilities

      • Maintain high level of professional and excellent Customer Service
      • Ensure Customers are served in a timely and efficient manner
      • Monitor Stock (Incoming & Outgoing) on a daily basis
      • Ensure goods are checked off and packed away promptly
      • Prompt Price Changes into effect
      • Ensure new items are displayed immediately
      • Follow up on Customers request
      • Investigate, Resolve Customers complaints and refer to Manager
      • Answer Telephone
      • Recommend alternative products when unable to supply the customer‚Äôs request
      • Perform periodic stock check
      • Good house keeping to be practiced.
      • Any ¬†other related duties may be assigned from time to time

      Apply here


      CE Tang Yuk & Company Vacancies

      Assistant Store Manager ‚Äď Retail

      Description

      Must be an extremely well groomed individual (male or female) with a personality that exudes friendliness. Smiles a lot.  Enthusiastic with a proven record of excellent customer service skills. A team player who is organized and who possesses leadership qualities.  Can inspire and motivate the team to provide exceptional client based service.

      Job Duties and Responsibilities

      • Preparing and accounting for cash sales on a daily basis
      • Ensure that daily sales balance with journal and are promptly deposited to the bank
      • Ensure that Customers are served in a timely and efficient manner
      • Maintain a high level of customer service
      • Prompt price changes into effect
      • Ensure that new items are displayed immediately
      • Recommend new items for sale
      • Monitor incoming and outgoing stock on a daily basis
      • Managing the order processing for the following day
      • Ensure goods are checked off and packed away promptly
      • Attain the sales budget and review monthly reports
      • Advise of additional needs and requirements of the store
      • Follow up on Customers request
      • Resolve customer‚Äôs complaints and refer to GM if the need arises
      • Motivate and maintain morale among staff and encourage productivity
      • Monitor and manage staff phone calls
      • Monitor and manage any late comings/absenteeism and discuss with GM
      • Greet customers and provide assistance
      • Maintain cleanliness and order in the store
      • Must promote good housekeeping within the Company
      • Will be required to work extra hours to satisfy customer needs
      • Any other related duties that may be assigned.

      Qualification and Experience

      • At least 2 to 3 years experience in a Customer Service environment
      • 5 O‚ÄôLevels inclusive of Math and English or a combination of training and previous work experience
      • Excellent customer service and interpersonal skills
      • Excellent analytical and problem solving skills
      • Decision making skills
      • Effective verbal and listening communication skills
      • Efficient time management skills

      Apply Here


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