[Paulwal]

Digicel Vacancies September 2019

Product Manager – Home & Entertainment

Digicel Trinidad and Tobago Permanent

Digicel Group is a total communications and entertainment provider with operations in 31 markets in the Caribbean, Central America and Asia Pacific.After 18 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network. Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

Visit http://www.digicelgroup.com for more information on Digicel Vacancies September 2019

Job Title: Product Manager – Home & Entertainment

Location: Trinidad

Expected Starting Period: Third Quarter 2019

Summary/Objective:

The Product Manager is responsible the performance of the product(s) that are under his/her leadership.This includes the creation of the product, approval & implementation, business case creation, as well as the Profit and Loss performance throughout the product life cycle. It also includes the Go To Market implementation (internally and externally). The Product Manager focuses on organizing products to ensure the best customer experience and return on investment for Digicel FTTH.

Main Duties & Responsibilities:

• Assess existing product portfolio and continually ensure improvements in profitability
• Look at market problems/trends and develop new products
• For every product, perform a business case analysis and track the P&L performance
• Maintain a product portfolio library
• Continually develop a roadmap for each product
• Perform pricing and margin analysis for each product routinely
• Assess and record competitor changes and develop response strategies
• Assess user personas for each product available to ensure relevance and segmentation
• Provide regular and ad hoc pricing analysis to management, both internally and versus competitors
• Develop marketing briefs and communication plans for all products
• Communicates business trends with internal partners, such as accounting, marketing and research department personnel.
• Go-To-Market implementation: all deliverables related ensuring business readiness for every product on offer
• Leads cross-functional teams to implement the product roadmap while interfacing with various cross-functional primes to ensure strong working relationships and collaboration.
• Distributes key product/project updates to project teams and other internal departments and assists in delivering presentations to all areas of the business to educate on current product / services and update on upcoming initiatives.
• Conceives & brainstorms with Marketing, Customer Care, Inbound/Outbound, Customer Experience, Direct Sales, Retails Sales, Legal, Head End and Communications Teams to ensure effective Product roll out
• Handles FTTH stakeholder expectations and ensures projects timely completion.
• Assists in preparing feasibility and product assessments for new products (including hands on testing).
• Manages the timelines for all product deployment to ensure products are launched on time and within budget.
• Manages, analyses and updates weekly product reporting tracking sheets for assigned products by monitoring product performance including subscriber activities, revenue tracking, profitability, and competitive activities.
• Serves as product support for inside and outside (3rd line support) the organization and be the central go to point to provide answers on product features, roadmap, pricing, issues etc.
• Manages the project matrix of products and maintain competitive intelligence of products from competitors vs Digicel
• Works with the marketing team to create and drive promotional and launch efforts for products through tactical plans to achieve product objectives for growth, penetration and revenue.
• Manages the product lifecycle and commercial growth of the product portfolio.
• Implementation, communication and management of changes in the Product Catalogue to internal and external customers
• Responsible for the communication and management of the company’s relationship with Group Products
• Track record of using qualitative and quantitative data to prioritize and drive decision-making.
• Metrics-driven: Strong analytical and synthesis skills are a must, including the ability to absorb and process large amounts of data into actionable information
• Performs other duties as assigned, including ad-hoc analysis on methods to optimize product efficiency.
• Working safely is a continuing condition of employment. Digicel (Trinidad and Tobago) Ltd. is committed to establishing and maintaining a safe and healthy working environment and considers safety to be an integral aspect of every job function. As a condition of your employment, you will be required to observe and fully comply with all HSE rules / policies / procedures and applicable legislative provisions as well as wear the appropriate Personal Protective Equipment (PPE) where and when applicable.

Qualifications:

• Bachelor’s Degree (preferably Business or Economics)
• Experience in a similar role
• Experience in performing commercial/cost analysis would be an asset.
• Project management expertise
• An acceptable combination of academic qualifications and work experience may be considered in lieu of minimum requirements.

Functional Skills:

• Fluent in English writing
• MS Office super user
• Entrepreneurial
• Open minded
• Adapt easily to a changing environment

http://www.digicelgroup.com – September 22

Learn More & Apply

New Business Development Executive

Digicel Trinidad and Tobago Permanent

 

Digicel Group is a total communications and entertainment provider with operations in 31 markets in the Caribbean, Central America and Asia Pacific.After 18 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

Visit http://www.digicelgroup.com for more information on Digicel Vacancies September 2019

Job Title: New Business Development Executive

Location: Trinidad

Expected Starting Period: Third Quarter 2019

Summary/Objective:

The New Business Development Executive is responsible for spotting and framing up opportunities to increase sales and revenue targets for Digicel in the GSM market and opportunities for cross selling other products in our portfolio, leveraging off new and existing partners. To focus on executing strategy for current segments and determining new ones from research and interactions. It will involve relationship building and management, research, strategy building and implementation with the support of the Head of Sales Ops and handover to the relevant managers for ongoing management and execution. The handover will consist of a full presentation of strategy, key information, proposed KPIs and targets. The position will involve the monitoring and reporting on the post-handover performance and providing support in idea generation for sustainability. This role also requires tasks including presenting, following up from meetings, designing solutions, developing products for various segments and signing up vendor/partner contracts. The role will carry a monthly sales target.

Main Duties & Responsibilities:

• Liaise with existing partners to determine new business opportunities
• Promote Digicel products and services to potential New Vendors and Partners to target various segments of customers.
• Promote and sell products and services to customer segments identified by HOS.
• Create and maintain sales opportunities funnel from strategic partnerships by segment in the pipeline
• Prepare and submit sales reports and presentations as required
• Liaise with Retail, Products & IT teams to determine all requirements for GSM and other product for projects.
• Liaise with Legal team to determine any potential legal barriers when forming new partnerships and submit requests for all contract agreements being drawn up and responsible for the process end to end for signature and filing.
• Negotiate the best terms with all stakeholders to ensure the highest revenue margins are achieved with the lowest cost for Digicel products and commissions and gain the necessary approvals for the relevant Directors/Managers before any commitments are made.
• Liaise with the marketing team to coordinate and execute all new sales events acquired before handing over and requirements for any campaigns/promotions approved for new vendors/partners.
• Prepare sales quotations and other administrative documents required to close new business opportunities
• Execute administrative duties required to achieve your objectives and targets
• Other duties required to achieve strategic goals
• Working safely is a continuing condition of employment. Digicel (Trinidad and Tobago) Ltd. is committed to establishing and maintaining a safe and healthy working environment and considers safety to be an integral aspect of every job function. As a condition of your employment, you will be required to observe and fully comply with all HSE rules / policies / procedures and applicable legislative provisions as well as wear the appropriate Personal Protective Equipment (PPE) where and when applicable.

Qualifications:

• Tertiary level education in Marketing, Sales , Business Administration or Social Sciences
• At least three (3) years or more experience in successful business to business sales with a proven track record of achieving and exceeding set targets
• Basic Project management skills will be an asset

Functional Skills:

• Very business skills and acumen
• Strong Task & Team orientation
• Excellent verbal and written communication skills
• Excellent Interpersonal skills
• Innovative, resourceful and self-motivated
• Customer-centric with a passion for delivering exceptional service
• Goal oriented and driven towards success
• Strong computer skills including the full suite of Microsoft Office solutions is mandatory
• Strong Time Management skills
• Basic Project management skills
• Must own a reliable motor vehicle

http://www.digicelgroup.com – September 22

Learn More & Apply

Digicel Vacancies September 2019

Loop Caribbean Digital Reporter

Digicel Trinidad and Tobago Contract

Digicel Group is a total communications and entertainment provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. After 16 years of operation, total investment to date stands at over US$5 billion worldwide. The company is renowned for delivering best value, best service and best network.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad and Tobago which focus on educational, cultural and social development programmes.

The Digicel 2030 global transformation programme sees it promising customers a completely new communications and entertainment experience made possible by a more agile, customer-centric application of resources and investment.

Digicel is one of the first communications and entertainment providers in the world to initiate a wide scale transformation agenda. The core elements of the Digicel 2030 transformation see it undertaking a complete re-design of the organisational structure; putting customers in control and making a commitment to deliver a superior superfast network experience.

Visit http://www.digicelgroup.com for more information on Digicel Vacancies September 2019

Job Title: Loop Caribbean Digital Reporter

Location: Trinidad

Expected Starting Period: Third Quarter 2019

Primary objective of the job:

• Produce exclusive and engaging content for the Loop Caribbean across all sections and manage this content through to publication and social dissemination
• Attend press social events, conferences, seminars, meetings, and any other relevant events if required to make contacts, generate stories, and increase brand awareness for Loop
• Produce multi-media content packages including video and images where possible to maximize engagement on all content where appropriate and possible
• Manage the website and social media platforms when required
• Work closely with the digital content manager to optimize all content and to boost user engagement and dwell times
• Ensure all duties are conducted with the highest standards of ethics, integrity and professionalism
• Work in accordance with guidelines and directives set by Trend Media

Main Duties and Responsibilities:

• Generate exclusive and breaking news content for Loop Caribbean
• Generate content for all sections of Loop Caribbean
• Produce weekly and monthly content plans to boost traffic and engagement
• Liaise constantly with content managers and reporters in six Loop markets to share content, optimize opportunities and generate content ideas
• Liaise with regional freelancers to publish/commission stories
• Attend social events, press conferences, seminars, meetings and any other relevant events if required to make contacts, generate stories, and increase brand awareness for Loop
• Generate mobile videos and images from said press conferences, seminars, meetings and any other relevant events
• Manage the site and social platforms when required
• Edit and proof read freelance copy for posting onto Loop Caribbean
• Find and post the appropriate photographs and images to accompany articles
• Assist the Digital Content Manager in achieving KPIs set by the Head of Content Strategy
• Assist the Digital Content Manager in ensuring content is SEO optimized, engaging, and enhanced by video and image galleries where and when required
• Ensure all content is posted in a professional and timely fashion on Loop Caribbean website and on social
• Work closely with and under the supervision of the Loop Caribbean Digital Content Manager
• Attend assignments and keep abreast of current affairs, local and community news
• Attend content meetings held by the Head of Content/Digital Content Manager
• Attend and engage in all training and info sessions organized by the Head of Content Strategy
• Work closely with the Trend marketing and sales departments and Digicel personnel to promote the Loop brand and capitalize on commercial opportunities
• Execute instructions conveyed by the Head of Content and Loop Caribbean Digital Content Manager
• Abide by recognized journalism practices and legal best practice

QUALIFICATIONS, Including but not limited to the following:

• 2 years’+ experience as an employed Journalist
• A robust contacts book and connections in key business, government and community organisations across the Caribbean
• A thorough understanding of the social, political and economic landscape across the region and the ability to communicate complex issues to readers
• Digitally focused with the ability to work in a high pressure environment and deliver results to tight deadlines in a fast paced and dynamic setting.
• Skilled user of Microsoft Excel, Word and PowerPoint and basic video and photography skills
• Understanding of analytics tools including Parse.ly and Google Analytics
• SEO knowledge and skills
• Strong skills in research and analysis
• Ability to understand and digest large swathes of information in short timeframes
• Ability to manage complex projects within a constantly changing digital environment and to multi-task
• Effective communication skills, including the ability to articulate progress, issues and recommendations in a concise manner.
• Ability to organize with good analytical skills.

Functional Skills

• Exceptional written and verbal communication skills
• Impeccable attention to detail and strong analytical skills
• Self-starter who can work independently and as part of a team
• Strategic thinker and problem solver
• Audience focused
• Flexible and willing to adapt to constant changes
• Handles challenges well, and able to work in a high-pressure environment and deliver results to tight deadlines in a fast paced and dynamic environment.
• Work well in cross-functional teams.
• Possess strong creativity, energy, and intelligence.
• Team player

http://www.digicelgroup.com – September 15

Learn More & Apply

Visit http://www.digicelgroup.com for more information on Digicel Vacancies September 2019

 

 

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