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October 10, 2019 at 5:37 pm #647706efeziquyiGuest
DAIRY QUEEN STORE MANAGER
DAIRY QUEEN STORE MANAGER
Reports to: Area Manager
Purpose of Job:
Oversee entire restaurant operations including financial performance, product production, inventory,
personnel, sales, and marketing for the restaurant. Ensure restaurant is operated within operational
guidelines established by owner and franchisor.
Responsible for the development and achievement of the restaurant’s business plan by working with
the owner and interacting with ADQ Business Consultants, field staff or territory operator.
Organize and implement local restaurant marketing as well as regional and national marketing
promotions to increase restaurant sales.
Staff, train and develop restaurant managers and hourly employees through orientations, ongoing
feedback, the establishment of performance expectations and by conducting performance reviews.
Responsible for effective management schedules and ensuring that restaurant is properly staffed for all
day parts and sales volumes.
Manage restaurant P&L to optimize manageable profit, control COGS, Labor, and Controllables (semifixed expenses).
Manage the entire operation of the restaurant through the development and growth of staff, sales and
profitability to meet goals established in location’s business plan. Ensures the restaurant is in accordance
with established company standards, policies and procedures. Assists in the success of the restaurant by
ensuring guest satisfaction through adhering to company standards for quality, value, service and
cleanliness. Maintain a positive working relationship with all restaurant to foster and promote a
cooperative and pleasant working climate, which will be conducive to maximize employee morale,
productivity and efficiency.
Three to five years of restaurant management experience required, QSR experience strongly preferred.
High School diploma or equivalent required. Proven track record in management of COGS and labor.
Qualified candidates must have excellent customer service and employee relation skills. Must be detail
oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a
fast paced environment. Must be able to perform under pressure in a high volume restaurant including
moving and responding quickly for long periods of time. Interact with the public and co-workers
constantly during shifts. Must be able to work in and out of different temperature ranges. Capability to
stand for long periods of time. Ability to lift up to 50 pounds. Must have excellent customer service
skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.
*Please include a photo with your resume.
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