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STORE SUPERVISOR UNICOMER (TRINIDAD)

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      meehatgo
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      STORE SUPERVISOR UNICOMER (TRINIDAD) LTD

      STORE SUPERVISOR UNICOMER (TRINIDAD) LTD

      STORE SUPERVISOR UNICOMER (TRINIDAD) LTD


      Apply Now

      DESCRIPTION

      To maximize sales opportunity and profitability by delivering exceptional customer service and maintaining a motivated team in line with company policies and internal and external service standards.

      PURPOSE: To maximize sales opportunity and profitability by delivering exceptional customer service and maintaining a motivated team in line with company policies and internal and external service standards.

      DUTIES AND RESPONSIBILITIES:

      • Monitors controllable expenses for the branch and makes recommendation to line manager.
      • Analyzes all reports and takes steps to align improvements with KPI’s.
      • Manages branch stock levels, adhering to company policies and guidelines with regards to stock control.
      • Ensures the store is well merchandised and adheres to company standards such as cleanliness, pricing etc. Ensures all security systems are placed on high risk item
      • Works with branch’s management team to co-ordinate the stocktaking activities of the branch in accordance with Company policy and ensures that all stock is labelled in conformance with Company guidelines.
      • Ensures the safe and secure opening and closing of store and that only authorized personnel have access to keys and alarm panels.
      • Ensures that customers receive a high standard of service, resolves conflicts in handling customer queries.
      • Supervises the performance of staff to ensure that departmental goals are met; engage in staff training, discipline and motivating, and assign duties

      QUALIFICATION/EDUCATION AND EXPERIENCE

      • An Associate Degree and/or Diploma in Business Management Studies
      • Certificate in Microsoft Office
      • A minimum of three (3) years’ supervisory experience in customer service environment would be an asset

      KNOWLEDGE, SKILLS AND ABILITIES

      • Possess strong leadership skills, must be able to motivate and coach team, with a strong   sense of integrity
      • Strongly goal-oriented, persistent and committed,
      • Excellent written and oral communication and the ability to cope well in a stress-related environment
      • Strong reporting, analytic and problem solving skills
      • Ability to be flexible and multi task as  needs arise

      Apply Now


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