Tagged: STORE SUPERVISOR UNICOMER, STORE SUPERVISOR UNICOMER (TRINIDAD) LTD, UNICOMER (TRINIDAD) LTD
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December 9, 2019 at 6:26 pm #820081eloypitcherParticipant
STORE SUPERVISOR UNICOMER (TRINIDAD) LTD
STORE SUPERVISOR UNICOMER (TRINIDAD) LTD
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STORE SUPERVISOR UNICOMER (TRINIDAD) LTD JOB DESCRIPTION
To maximize sales opportunity and profitability by delivering exceptional customer service and maintaining a motivated team in line with company policies and internal and external service standards.
PURPOSE: To maximize sales opportunity and profitability by delivering exceptional customer service and maintaining a motivated team in line with company policies and internal and external service standards.
DUTIES AND RESPONSIBILITIES:
- Monitors controllable expenses for the branch and makes recommendation to line manager.
- Analyzes all reports and takes steps to align improvements with KPI’s.
- Manages branch stock levels, adhering to company policies and guidelines with regards to stock control.
- Ensures the store is well merchandised and adheres to company standards such as cleanliness, pricing etc. Ensures all security systems are placed on high risk item
- Works with branch’s management team to co-ordinate the stocktaking activities of the branch in accordance with Company policy and ensures that all stock is labelled in conformance with Company guidelines.
- Ensures the safe and secure opening and closing of store and that only authorized personnel have access to keys and alarm panels.
- Ensures that customers receive a high standard of service, resolves conflicts in handling customer queries.
- Supervises the performance of staff to ensure that departmental goals are met; engage in staff training, discipline and motivating, and assign duties
QUALIFICATION/EDUCATION AND EXPERIENCE
- An Associate Degree and/or Diploma in Business Management Studies
- Certificate in Microsoft Office
- A minimum of three (3) years’ supervisory experience in customer service environment would be an asset
KNOWLEDGE, SKILLS AND ABILITIES
- Possess strong leadership skills, must be able to motivate and coach team, with a strong sense of integrity
- Strongly goal-oriented, persistent and committed,
- Excellent written and oral communication and the ability to cope well in a stress-related environment
- Strong reporting, analytic and problem solving skills
- Ability to be flexible and multi task as needs arise
STORE SUPERVISOR UNICOMER (TRINIDAD) LTD
Apply Now
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