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MANAGER PUBLIC RELATIONS, PORT AUTHORITY OF TRINIDAD AND TOBAGO

MANAGER PUBLIC RELATIONS, PORT AUTHORITY OF TRINIDAD AND TOBAGO

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DESCRIPTION

The Manager Public Relations – Port of Port of Spain (PPOS) reports to the CEO PPOS and is responsible for corporate communications, crisis communications management, publications (local and international) and media relations, employee engagement initiatives.

 

The Manager Public Relations PPOS is responsible for image management, events’ planning, and maintenance of social media sites. The Public Relations (PR) Manager is also responsible for the organization’s corporate social responsibility programme.

RESPONSIBILITIES

• Establishes and maintains communication with Media Houses through updates, media conferences, responses, notices and media releases on newsworthy matters and events.
• Briefs managers for media interviews.
• Provides information and photos for articles in local and foreign publications.
• Oversees the publication of an updated PPOS handbook every two/three years
• Communicates and provides information to Ministries when requested for their publications, documentaries and reports e.g. Ministry of Trade, Ministry of Works and Transport, Ministry of Tourism.
• Formulates and implements the organization’s corporate social responsibility programme – including sponsorship, donations and community outreach strategies.
• Approves and facilitates requests for tours and visits to the PPOS terminal – by various groups and for various purposes.
• Responsible for updates and uploads, and maintenance of the organization’s social media sites.
• Provides public relations support to the three (3) Strategic Business Units – PPOS, POSINCO and PATTGU.
• Responsible for employee engagement initiatives and events’ planning – including Townhall meetings, a Christmas event, carnival event, religious and other holiday events, as well as launches and commissioning e.g. new equipment, new car storage area etc.
• Production of the quarterly online internal newsletter, Portside, to inform / update employees of the events and news of all four (4) Strategic Business Units
• Produces the PPOS monthly online bulletin – with the various PPOS departments’ data – to raise awareness and knowledge of the unit’s operations and activities each month.
• Produces annual PATT calendar – as part of the employee engagement initiative, to showcase the organization and employee matters, and to build pride in the organization.
• Ensures PR support to other departments.
• Prepares Annual budget for the department.
• Prepares Annual Training Plan for the department
• Performs other related duties as assigned by the CEO PPOS.

QUALIFICATIONS, skills and experience

• Bachelor of Science Degree in Mass Communications / Journalism / Business Administration / Management
• Minimum of five (5) years’ experience in the field of Public Relations
• Three (3) to five (5) years’ experience at a Managerial level
• Certificate in Events Management would be an asset
• Certification in Public Speaking will be an asset
• Strong public speaking and presentation skills
• Strong analytical skills
• Knowledge of proper protocols
• Experience in media relations, business, publication writing and event planning
• Experienced in and adept at managing social media sites – Facebook, Website and Instagram.
• Experience in crisis communication practices
• Capable of interaction with high level stakeholders
• Strong communication (oral and written) skills
• Strong managerial and leadership skills
• Proficiency in Microsoft Office Suite
• High standards of integrity and professionalism
• Ability to work with deadlines

Divisional Manager Human Resources (Ag)

Re: Manager Public Relations PPOS

Port Authority Administration Building

Dock Road, Port of Spain.

OR

via WEBSITE

 Applications should be submitted no later than 4:00 p.m. on Friday 20th March 2020 

Unsuitable applications will not be acknowledged.

Apply Now

MARKETING MANAGER PPOS

PORT AUTHORITY OF TRINIDAD AND TOBAGO

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DESCRIPTION

The Marketing Manager- PPOS reports directly to the CEO PPOS and is responsible for Marketing of Port of Port of Spain (PPOS) business/services for the profitability and viability of the unit.

He/she is also responsible for the development of marketing strategies/activities and integrated communication campaigns to promote and achieve competitiveness and sustained and increasing levels of cargo activity.

Duties and Responsibilities:

• Develops and implements annual marketing plan as approved by the CEO PPOS and the Board of the Authority.
• Conducts market research on a continuous basis to ensure the development and implementation of pro-active marketing strategies for the optimum return to the Authority.
• Maintains contact via regular visits to PPOS’ existing and prospective client base to understand their requirements in order to deliver competitive customer service levels.  The feedback is communicated to line managers so that they are aware of the importance of their role in ensuring service levels are maintained and upgraded as required.
• Responsible for producing and implementing a comprehensive advertising campaign – to build the brand, raise awareness, and woo customers/potential customers.
• Evaluates and makes recommendations on new business opportunities to facilitate PPOS’ viability and diversification into new income earning areas.
• Develops and implements appropriate communications with shipping lines, NVOCC’s and other industry stakeholders and agencies for the furtherance of PPOS marketing and customer service initiatives.
• Prepares monthly and other special reports as required for the General Management/Board of the Port Authority.
• Responsible for overall branding and brand management of PPOS.
• Produces a detailed two-year marketing plan which outlines the strategies, objectives, initiatives and action plan for a one-year to two-year period for the department.  To be done every two years.
• Responsible for holding regular quarterly stakeholder forums – to enhance customer and ease-of-doing business initiatives.
• Responsible for holding smaller stakeholder sessions with individual groups e.g. shippers, hauliers, customs brokers and agents – to ensure they are updated on required processes and procedures.
• Develops an integrated marketing communication programme to keep stakeholders informed and updated.  This may include bulletins, advertising campaigns, newsletters, and media programmes/initiatives.
• Keeps informed of initiatives and innovations in the international industry – to keep abreast of changes in shipping and to be prepared and competitive.
• Conducts marketing meetings with Divisional Managers on a monthly basis to foster a marketing awareness and to apprise relevant personnel of existing and prospective customer needs.
• Networks on an ongoing basis with customers and persons in the industry.
• Prepares Annual budget for the department.
• Prepares Annual Training Plan for the department.
• Performs other related duties as assigned by the CEO PPOS / General Manager.

QUALIFICATIONS:

• Bachelor of Science Degree in Marketing and/or Business Management with specialisation in Marketing
• Masters’ Degree (MSc) in Marketing preferably, or Masters in Business Administration MBA with specialization in Marketing would be considered an asset
• Five (5) to eight (8) years’ experience in the field of Marketing
• Minimum of five (5) years’ experience at a Managerial level

REQUIRED KNOWLEDGE AND SKILLS

• Ability to develop detailed marketing plans
• Ability to create and maintain a comprehensive database and to conduct and apply market research/survey and marketing intelligence techniques.
• Great understanding of the Port industry, with relevant experience.
• Excellent analytical skills.
• Strong communication and presentation skills.
• A high level of integrity and professionalism.

   Divisional Manager Human Resources (Ag)

  Re: Marketing Manager- PPOS

  Port Authority Administration Building

  Dock Road, Port of Spain.

  OR

  via WEBSITE

  E-mail subject line should read: Marketing Manager- PPOS 

  Applications should be submitted no later than 4:00pm on Friday 20th March 2020 

  Unsuitable applications will not be acknowledged.

Apply Now

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