Customer Care Representative III, Air Link Communications, Full-time
Customer Care Representative III, Job Description
Please email resumes to firstname.lastname@example.org
with the subject “Customer Care Representative II”
Unsuitable applicants will not be acknowledged.The applicant must provide a prompt and efficient telecommunications link for customer queries and enquiries.The applicant must have the ability to market the Company’s products and ensure that customers’ queries are followed up to affect a positive outcome and project a favourable image of the Company.
Must have at least five (5) CXC passes including Maths and English.
Past working experience for at least one (1) year in the CRM field will be an asset.
Must be computer literate.
Good communication skills both interpersonal / phone.
A good team player.
Must have a positive attitude.
Must be able to work in a fast paced environment.
The applicant must have a vehicle, with valid Driver’s Permit and be willing to work shift hours.
Air Link Communications Limited is one of the leading organisations in providing the highest quality of Telecommunications services, at the most affordable prices, in Trinidad & Tobago. We started as a small company providing Internet and Cable Television to the undeserved, rural areas of South Trinidad.
With over fourteen years in the Telecommunications Industry, we have grown to become one of the most dynamic and reliable service providers within the country. We are also proud to be the first company to design and build a Tier III Data Center in Trinidad and Tobago. Our Data Center is one of the fastest growing facilities locally, regionally and within the United States.
Our Services include:
Broadband & Fibre to the Home
Internet service with gigabit capacity provides up to 200mbs per home.
HD IPTV & Digital TV Services
The most HD content and a carrier grade uptime to residential customers. These services are available to customers within our Southern areas of operations.
HD Internet TV Service & Mobile App
This allows customers who are not directly connected to Air Link to purchase and enjoy Prepaid HD TV anywhere. This internet TV box can be purchased at selected retailers nationwide. Once you have an active account, you can download the app from the Google Play store and set up on any android phone or tablet for free.
Our teleport services offer unsurpassed scalability and redundancy with over eighteen (18) high end satellite antennas and two (2) movable backup antennas, ranging in sizes from 3.8 Meters to 9.2 Meters.
Data Centre and Colocation Hosting
Air Link Data Center’s proficient and highly recognized colocation facility offers space, security, cooling, power and connectivity for collocating data infrastructure.
Managed Video Transport Services
Air Link Communications Managed Video Transport is a revolutionary service that allows for SD or HD Video (also Live Broadcasts to be fed into our proprietary system and transported in real time anywhere on the planet.