[Kennethsig]

TSTT Employment Opportunity

TSTT Employment Opportunity

APPLICATION ANALYST

TELECOMMUNICATIONS SERVICES OF TRINIDAD AND TOBAGO LIMITED

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DESCRIPTION

To provide application support and development to customer-facing applications that are internally built within the organization; with responsibility to conduct research and analysis on latest technologies and give recommendations on improving applications and its processes.

 

KEY RESULTS

 

To negotiate and renew annual support contracts for business continuity.

To provide onsite support, remote support and support for 3^rd party vendors for various applications; monitor applications to ensure availability and administer security for assigned applications.

 

Prepare Root Cause Analysis of application issues and perform reviews on the implementation of the remedial plans identified under Preventative for the Root Cause Analysis process.

Thoroughly test applications from a technical perspective to ensure it meets business needs; document and report on application issues and development work (work product documentation, checklists, training materials and standards documents).Conduct internal process reviews and provide recommendations for enhancing or improving the existing processes.

 

Conduct research in order to formulate development plans and road-maps for the implementation of appropriate technologies, gather business and technical requirements and provide input to application acquisition, configuration, development and security management processes.

 

Implement projects assigned by manager, assist in management of projects assigned to the section, provide input to the manager on objectives and performance assessments and assist professional staff with business case, tendering and project documentation.

To perform any such related duties that may be assigned by the Applications Manager.

 

EDUCATION/EXPERIENCE/TRAINING

 

Bachelor of Science Degree in Computer Science.

A minimum of Three years’ (3) experience in a related IT environment with One (1) year Object-oriented programming.

Working knowledge and experience in Object-oriented programming language- SQL, Unix, XML.

Java programming or other Service-oriented Architecture is desirable.

COMPETENCIES

Technical – Exhibits excellent proficiency in the testing field.  Has strong technical skills, both functional and non-functional, manual and automation, and able to grasp difficult technical concepts.

Customer Relations – Committed to providing excellent quality customer service and building strong customer relationships for internal and external customers.

 

Problem Solving – Strategic thinking and planning and provide expertise throughout the entire product development life cycle with a strong sense of quality ownership making sure that quality is baked in from the start.

Adaptability – Ability to adapt to changes in the work environment using an approach or method that best fits the situation. Ability to effectively adapt to a fast paced agile environment.

 

Communication Skills – Strong, effective communication skills with all levels both internal and external to the organization.

 

Organization Awareness – Demonstrates a comprehensive awareness of TSTT’s overall direction and goals and understands the operation of formal and informal networks within the organization.

 

Team Leadership – Be a strong leader with experience in implementing and shaping a testing team. Able to bring out the best of the test team.

 

Self-Management – The ability to manage and continually improve own performance and positively impact the performance of others.

 

Business Acumen – Understands the internal and external business environment in which TSTT operates and makes decisions to generate long term benefits to the organisation.

 

 

Deadline Date:  26th November 2019

Apply Now

TSTT Employment Opportunity

SENIOR APPLICATION DEVELOPER

TELECOMMUNICATIONS SERVICES OF TRINIDAD AND TOBAGO LIMITED

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DESCRIPTION

Principally responsible for the implementation and maintenance of Application Development & Management solutions

 

JOB PURPOSE

 

To be principally responsible for the implementation and maintenance of Application Development & Management solutions; To independently research technologies, design, implement, document and support solutions to meet business needs; Train and provide technical guidance to other members of the IT team and develop IT processes and procedures.

KEY RESULTS

To research and develop software, review business requirements and provide feedback on best way forward, from development to implementation, all being solutions that assists the organization.

To develop policies and procedures and monitor applications to ensure availability and Business continuity.

To perform reviews on the implementation of the remedial plans identified under Preventative for the Root Cause Analysis process and thoroughly test applications from a technical perspective to ensure it meets business needs to ensure Quality assurance / Planning and development.

To prepare Root Cause Analysis of application issues as a preventative measure.

To thoroughly document and report on application issues and development work (work product documentation, checklists, training materials and standards documents) for Cross training/knowledge transfer.

To perform any other such related duties that may be assigned by the Manager from time to time.

EDUCATION/EXPERIENCE/TRAINING

At least a BSc in Computer Science or Information Systems.

Knowledge of Project Management, A+, Network +, ITIL Foundation, Security +,

MySQL, Oracle SQL, Crystal Reports, XML, PHP, ASP, JSP, JAVA, Web Protocols, Web Design, SDLC will be an asset.

At least five (5) years’ experience in a related IT environment, or equivalent.

COMPETENCIES

Adaptability:

Ability to research and work with new technology in pursuit of IT knowledge.  Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events

Building Relationships:

Effectively and appropriately interacts with others to build relationships, influence others and facilitate the sharing of ideas and information.

Behave Ethically:

Maintain an image in keeping with the company’s code of ethics.

Communicate Effectively:

Effectively communicate with others by displaying excellent verbal, listening and writing skills. Possess the ability to transmit information accurately and clearly by giving and receiving constructive feedback at all times.

Focus Customer Needs:

Committed to providing quality customer service by designing and delivering solutions with the customer experience in mind.

Decision Making:

Analyzing data and information to make considered decisions; the ability to prioritize different business needs; develop alternative solutions.

Planning and Organizing:

Use knowledge from pertinent technical, business and professionally related fields in order to research, analyze and solve complex problems as they arise  to achieve objectives; prioritizing your workload to ensure deadlines are met.

Think Strategically:

Understand the internal and external business environment in which TSTT operates and suggest IT testing solutions to generate long-term benefits for the organization. Exercise sound independent judgement within established guidelines and possess the ability to use knowledge to promote strategic thinking.

Performance Management:

Ability to manage and continually improve one’s own performance.

Deadline Date: 26th November 2019

Apply Now

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