Skimlinks

AMPLIA CUSTOMER SERVICE PROFESSIONAL

Viewing 0 reply threads
  • Author
    Posts
    • #647715
      ivosoqepzeqi
      Guest

      AMPLIA CUSTOMER SERVICE PROFESSIONAL

      AMPLIA CUSTOMER SERVICE PROFESSIONAL

      AMPLIA CUSTOMER SERVICE PROFESSIONAL VACANCY

      AMPLIA COMMUNICATIONS LIMITED


      Apply Now

      DESCRIPTION

      Customer Service Professional

       

      KEY ACCOUNTABILITIES

      • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.
      • Responsible for accurately completing application form in our CRM tool and other platforms using the necessary procedures and policies
      • Upsell and cross-sell products and services to customers when appropriate
      • Maintain procedures and processes for first level problem determination
      • Follow up in a timely manner to ensure customer satisfaction
      • Provide quick and effective communication of customer issues to superiors
      • Make outbound customer calls to promote and sellĀ Amplia Communicationsā€™ products
      • May be required to attend and work company events providing face to face support, troubleshooting and demonstrating company products
      • Answer inbound calls to the Customer Operations Department
      • May be required to attend and work company events providing face to face support and demonstrating company products.

      ABILITIES, EXPERIENCE, KNOWLEDGE AND SKILLS

      • Contact Centre experience, inbound and outbound/telemarketing is an asset.
      • Required to work on a 24hr rotational shift system that includes 4×10 overnight shifts, weekends and public holidays.
      • Industry experience strongly desired.
      • Proven track record of success in similar role.
      • Exemplary Attendance and Punctuality
      • Ability to handle difficult customer situations and drive positive customer experience

      Apply Now


      Jobs in Trinidad and Tobago – Sweet TnT Magazine

      Jobs and vacant positions can be posted here for the whole world to see for free. Have a skill, product or service you would like to offer post it here.


      Mental Health Difficulties – You Are Not Alone – Sweet TnT Magazine

      By Deshara Pariag, Counsellor, .”The Centre of Disease Control and prevention has distinguished a difference between mental health and mental illness.” There is potential for anyone globally to be impacted by mental health difficulties and more than half of adults experience diagnosable mental health illnesses each year.

       

       

Viewing 0 reply threads
  • You must be logged in to reply to this topic.