NATIONAL INSURANCE BOARD VACANCIES

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      mckenziebautista
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      NATIONAL INSURANCE BOARD VACANCIES

      NATIONAL INSURANCE BOARD VACANCIES

      NATIONAL INSURANCE BOARD VACANCIES

      MANAGER INSURANCE OPERATIONS

      NATIONAL INSURANCE BOARD (NIB)

      Apply Now


      DESCRIPTION

      The successful candidate would be required to lead the Insurance Operations function by ensuring customer satisfaction and consistency in the delivery of National Insurance Services through a network of Service Centres in accordance with the Board’s Strategic Objective, policies and procedures.

       

      DUTIES WILL INCLUDE

       

      • Manages the provision of Insurance Operations services within agreed costs and approved standards of quality, turnaround time and customer interaction through immediate subordinates with responsibility for:

      i.     Service Centre Area Operations

      ii.     Processing of Claims for disallowance, ratification and medical   advice

      iii.     Claims Appeals Follow Up

      iv.     Inter-agency Unit

      v.     Reciprocal Claims

      vi.     Processing of Benefit Vouchers

      vii.     Contribution Income/ Collection Data via the Service Centre  network

      viii.     Processing of applications for Voluntary Insurance

       

      • Recommends and develops draft Insurance Operations policies that are in keeping with National Insurance Law and Regulations and promote achievement of the Business Unit objectives while safeguarding the assets of NIBTT.
      • Initiates development, reviews and implements practical Insurance Operations procedures and controls that are in keeping with National Insurance Law and corporate policies and procedures to ensure consistency in the delivery of Insurance Operations products and services, minimize errors or acts of fraud and safeguard Insurance Operations files and data.
      • Consults with the Legal Department on matters of law and promulgate approved positions throughout the Insurance Operations Business Unit.
      • Monitors the performance of immediate subordinates, providing advice on technical and administrative matters and providing training as required.
      • Guides the Medical Advisors on matters relating to legislation, policies and procedures and appeal matters and monitor the performance of the Medical Advisors
      • Participates in the development of the Corporate Strategic and Business Unit plans advising on strategies and resources needed to improve the delivery of Insurance Operations products and services in particular Registration, Contribution Income Collection, Claims Administration, Data Collection and Customer Service Management.
      • Participates in the conduct of Actuarial Reviews and recommend amendments to the National Insurance Law that are administratively feasible and protect the NI system from abuse yet meet customers’ needs.
      • Represents the Insurance Operations Business Unit on various committees and with selected stakeholders and co-ordinate the Business Unit’s efforts in meeting the approved objectives of the particular committee.
      • Assesses recommendations arising out of the conduct of audits and system reviews and implement where necessary.
      • Evaluates proposed changes to systems and products and implement approved changes.
      • Ensures preparation of budgets and training needs to meet Business Unit objectives.
      • Liaises with appropriate Managers in ensuring that needed resources are acquired and staff training pursued.
      • Ensures compliance with the Board’s Human Resources and other policies and procedures.

      QUALIFICATIONS AND EXPERIENCE

      • A Masters’ Degree in Management, Business Administration, Accounting or related field
      • Certification in Social Insurance Administration, Customer Service or Customer Relationship Management will be an asset
      • Eight (8) years experience with (4) years at management level in a customer driven organization.

      OR

      • Any relevant combination of qualifications and experience.

      DESIRED SKILLS & KNOWLEDGE

      • Specialized training/ experience in Social Administration as would have been gained by local training programmes and exposure to the Board’s Insurance Operations
      • Comprehensive knowledge of the National Insurance Legislation and Principles of Social Security
      • Basic training in Human Resource Management, Operations Management, Financial Management and Strategic Management
      • Strong Leadership skills
      • Sound Project Management skills
      • Experience in development of policies that guide functions in Insurance Operations
      • Excellent analytical and creative skills
      • Interpersonal and Communication skills
      • Ability to use computer systems in support of Insurance Operations Strategies and operations
      Please note the closing date for applications for this position is June 22, 2020.

      Apply Now


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      NATIONAL INSURANCE BOARD VACANCIES

      MANAGER ENTERPRISE RISK

      NATIONAL INSURANCE BOARD (NIB)

      Apply Now


      DESCRIPTION

      The successful candidate would be required to identify and manage risks, that could impact the NIBTT, through the independent development and execution of an integrated Risk Management Programme.

      DUTIES WILL INCLUDE

      • Develop, submit for approval and implement the NIBTT’s Annual Risk Management Programme in a manner that fulfils the Mission and Strategic Objectives of the organisation
      • Develop and implement systems, policies and procedures for the identification, collection and analysis of risk related information.
      • Develop and implement a Corporate Risk Management Strategy (which contains Risk Appetite, Legal/Compliance, Financial Risk, Information Risk, Investment Risk, NI System claims, Insurance Operations, Health and Safety Risks, Reputation Risk etc.) Including an analysis of the financial impact on the NIBTT when risks occur.
      • Perform periodic risk assessments in order to analyse current risks that are affecting and identify potential risks that will affect the NIBTT
      • Perform periodic risk evaluation in order to evaluate the NIBTT’s previous handling of risks and compare potential risks with criteria set out by the NIBTT such as, costs and legal requirements.
      • Conduct risk reviews across the NIBTT with the assistance of the Business Units Mangers to ensure compliance with the Risk Management Programme.
      • Continuously improve upon existing Risk Management Framework by: evaluating and improving current practices; implementing new risk metrics and controls; updating and developing policies; and, keeping up to date with global best practices.
      • Investigate and analyse root causes, patterns, or trends that could result in Compensatory or Sentinel Events in order to determine the impact of the risk on the NIBTT, taking into consideration all types of risks.
      • Develop and implement methods and practices of loss trending, risk forecasting, risk mapping, risk transfer, risk financing, risk control, risk assessment and analysis, and sound risk management principles.
      • Manage risk related to Corporate Governance including advising the external risk of Corporate Governance lapses to stakeholders
      • Manage the performance of immediate subordinates, providing advice on technical and administrative matters and providing training as required.
      • Monitor & evaluate performance of subordinate staff through implementation of Performance Management System, including the conduct the annual performance appraisals.
      • Assess recommendations arising out of the conduct of audits and system reviews, and implement approved action items where necessary;
      • Implement, monitor & evaluate relevant risk mitigation strategies contained in the Business Unit’s Operational Plan identified by the Executive Management Team
      • Educate and train management, staff and business associates on the Risk Management Programme, and their respective responsibilities in promoting the benefits of Risk Management.
      • Submit incident reports to the NIBTT on the occurrence of forecast or currently managed risks; which may include but is not limited to: claims processing and claim payments, and identifying major variations.
      • Lead, facilitate and advise Departmental Heads in the design and implementation of Departmental Risk Management Programmes.
      • Provide advice on Risk Management to be included in the NIBTT Strategic Plan and the Business Unit Annual Operational Plan.
      • Prepare routine and ad hoc reports within area of responsibility as required by the Board and Executive Management.
      • Perform related duties as requested.

      QUALIFICATIONS AND EXPERIENCE

      • Bachelor’s Degree in Risk Management, Finance or related field; or, Professional Qualification (e.g. ACCA or CMA)
      • Post Graduate Degree in Risk Management or Finance or Business or Economics or Statistics will be an asset
      • A minimum of five (5) years’ progressive experience in Risk Management, preferably in the Financial Services Industry
      • A minimum of three (3) years’ experience at a Management Level

      OR

      • Any relevant combination of qualifications and experience.

       

      DESIRED SKILLS & KNOWLEDGE

      • Knowledge of how to manage all or part of an organization by developing strategies, planning, allocating resources (human, financial, material, intellectual or intangible), controlling procedures and evaluating outcomes.
      • Knowledge of statistical concepts and ability to perform statistical analyses using statistical software packages
      • Understanding of economy as a whole, and the interactions between economic factors such as national product, employment rates, inflation, fiscal policies, economic growth etc.
      • Ability to analyse and understand the economic behaviour of businesses, households, and individuals, factors that influence their decision making, and the consequences of these decisions.
      • Planning – Extent to which one is able to take into account organizational goals in order to develop a step-by-step plan for how to proceed.
      • Public Speaking – Talking to others to convey information effectively.
      • Spreadsheets – Extent to which one is able to work with electronic spreadsheets, use formulas and manipulate data.
      • Systems Evaluation – Degree to which one is capable of identifying ways to evaluate how well a system is performing and coming up with actions needed to improve the functioning of the system in order to meet established goals.
      • Training – Extent to which one is able to effectively and efficiently transfer knowledge to others.
      • Project Management – Degree to which one is able to take a project from the beginning to the very end; starting at conceptualization of the project, implementation, all the way to evaluating the success of the project.
      • Conceptualizing – Ability to come up with a concept, design, or plan and imagine its possibilities.
      • Predicting – Degree to which one can make accurate forecasts of important job- related events.
      • Systems analysis – Degree to which one is capable of determining how a system should work and predicting how new circumstances (incorporating a new technology, changes in economy, environmental changes, etc.) might affect the output.
      • Analysing – Capacity to examine an issue methodically by separating it into parts and studying their interrelations.

      Please note that the Closing Date for applications is June 22, 2020. Unsuccessful applicatants will not be contacted

      NATIONAL INSURANCE BOARD VACANCIES


      Home – Study Zone Institute

      We care for all learners – delayed, distracted, unfocussed, accelerated, outspoken, quiet and more. We believe in creating an environment that allows each student to learn at his or her own pace. We aim to bridge the gap between a struggling student at the primary level and their success at exams at the secondary level.

      NATIONAL INSURANCE BOARD VACANCIES

      EXECUTIVE MANAGER POLICY, PLANNING & ACTUARIAL SERVICES

      NATIONAL INSURANCE BOARD (NIB)

      Apply Now

      DESCRIPTION

      The successful candidate will be required to provide direction and leadership in Social Insurance Research, Corporate Strategic Planning, Policy Development and Actuarial Services.

      DUTIES WILL INCLUDE

      •  Manage the Board’s Research, Corporate Planning, Policy Development and Actuarial Service functions.
      • Provide leadership in the development, formulation, implementation and monitoring of the Board’s Strategic Plans.
      • Conduct periodic scans of the operating environment and recommend changes to the Strategic and Operational Plans.
      • Manage the conduct of periodic, and implement the recommendations arising from, Actuarial Reviews.
      • Oversee the conduct of public sensitization and stakeholder engagement around the findings of Actuarial Reviews.
      • Direct the conduct of intermediate actuarial valuation exercises of the National Insurance System.
      • Manage the conduct and analysis of customer, employee and other ad hoc surveys.
      • Co-ordinate the review and promulgation of the Board’s policies, procedures and process maps.
      • Design and price products of, and research & develop social insurance policies for, the National Insurance System.
      • Serve as Executive Sponsor on projects that fall within the operations of the Business Unit.
      • Manage the preparation of the Annual Budget estimates for Benefit Expenditure and Contribution Income.
      • Prepare reports on research topics as requested by the Chief Operating Officer – Business Services, Executive Director and Board of Directors.
      • Make recommendations to and participate in the decision-making process as an ex-officio member of the Actuarial Review Committee and other standing internal or external committees.
      • Participate in the management decision-making process as a member of the NIBTT’s Executive Management Team.
      • Represent the NIBTT on Boards; Government, Private Sector and other External Committees as directed by the Chief Operating Officer Business Services or Executive Director.
      • Develop and maintain a properly functioning Policy, Planning & Actuarial Services Unit with clearly defined Operating Policies and Procedures.
      • Prepare annual operating plans and budgets for the Policy, Planning & Actuarial Services Unit in accordance with establishes performance guidelines and objectives.
      • implement relevant Policies, Procedures & Instructions required to Monitor & Evaluate the Performance of immediate subordinate staff, inclusive of Coaching, Mentoring and Training;
      • Perform other functions related to this role as deemed necessary

      QUALIFICATIONS AND EXPERIENCE

      • Masters’ Degree in Actuarial & Financial Science, Business Administration, Social Sciences or related field is required
      • Fellow of the Society of Actuaries or equivalent will be an asset
      • Conversational in at least one (1) Foreign Language (Spanish, French or other) will be an asset
      • A minimum of ten (8) years’ progressive experience in a service-oriented, finance-oriented environment.
      • A minimum of five (5) years’ Managerial experience
      • A minimum of three (3) years’ experience involvement in conducting Actuarial Reviews

      OR

      • Any equivalent combination of qualification and experience.

      DESIRED SKILLS & KNOWLEDGE

      • Macroeconomics
        Understanding of economy as a whole, and the interactions between economic factors such as national product, employment rates, inflation, fiscal policies, economic growth etc.
      • Financial Planning
      • Determining how to spend money to best accomplish work goals, as well as keep track of spending should the need to explain expenses arise.
      • Microeconomics
        Ability to analyse and understand the economic behaviour of businesses, households, and individuals, factors that influence their decision making, and the consequences of these decisions.
      • Statistical Analyses
      • Knowledge of statistical concepts and ability to perform statistical analyses using statistical software packages
      • Business Administration
      • Knowledge of how to manage all or part of an organization by developing strategies, planning, allocating resources (human, financial, material, intellectual or intangible), controlling procedures and evaluating outcomes.


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      NATIONAL INSURANCE BOARD VACANCIES

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