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100 Remote Customer Service Representative Jobs, 100 Remote Customer Service Representative Jobs, 100 Remote Customer Service Representative Jobs, 100 Remote Customer Service Representative Jobs, 100 Remote Customer Service Representative Jobs
100 Remote Customer Service Representative Jobs
1. Customer Service Representative
Austin, TXRemote opportunity for a customer service representative. The candidate will help resolve customer issues, cancellations and questions, monitor communication channels, provide platform assistance, and create support documentation. Need to be tech-savvy.Apply Now
100 Remote Customer Service Representative Jobs
ArgentinaCustomer requests must be managed and responded to, learn about customers and become their spokesman, educate customers and instructed via email, chat, phone call, and video, assist the customer experience team with account management. Fully remote job.Apply Now
100 Remote Customer Service Representative Jobs
Indianapolis, INAnswer incoming calls, emails, and voice mails. Knowledge of the mortgage origination process is required in order to identify, understand, and categorize the caller’s request and provide accurate and complete information in response. Remote opportunity.Apply Now
100 Remote Customer Service Representative Jobs
Cumberland, RIThe customer service rep will be working with the inventory control team, handling calls from pharmacies, & recording drug orders. This can be a work-at-home role. Must have one to three years’ customer service experience & a high school diploma or GEDApply Now
100 Remote Customer Service Representative Jobs
COCustomer Support Representative is needed for a remote role. He/She will work directly with customers to understand and resolve their issues via email or sometimes phone. Must possess strong communication skills. Prior related experience is required.Apply Now
100 Remote Customer Service Representative Jobs
INInside Sales Representative is needed for a remote role. He/She will sell Specialty Pharmacy services to top prescribers. Must be able to identify opportunities in assigned regions. At least 1 year of related experience is required.Apply Now
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100 Remote Customer Service Representative Jobs
CAThe customer support associate will provide information on EAP services, identify crisis situations, schedule counseling appointments, and maintain documentation. Applicants need a HS diploma or GED and six months’ customer service experience. WFH job.Apply Now
100 Remote Customer Service Representative Jobs
ORManage the master schedule for nurses in order to determine the best staffing coverage for full-time, per diem, and agency nurses, the daily retrieval of nursing reports and on-call messages and the data entry of nursing notes. Remote.Apply Now
100 Remote Customer Service Representative Jobs
11. Customer service Representative – Work from Home – USA
Help people travel from the comfort of your own home
As a Customer Service Representative, you’ll be taking calls from customers of America’s leading online travel agency. You’ll be the face of the brand, communicating with customers via telephone and assisting with hotel, rental car, and flight reservations.
These customers typically call to change travel plans, confirm or obtain their itinerary, request refunds, or report travel issues.
It’s remote and flexible.
You’ll be taking calls and making money from the comfort of your own home.
Plus, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t. You’ll have the freedom to schedule around your own needs, the needs of your family, and the important events in your life.
Hours of operation are 8:00 AM to 1:00 AM ET, seven days per week. You’ll have the flexibility to set your schedule within those hours of operation.
Essential Functions:
- Answer incoming calls
- Review customer history as necessary
- Follow policy and procedure guidelines
- Help customers change travel plans
- Provide or confirm customers’ travel itinerary
- Process refunds
- Help customers solve travel issues
- Place outbound calls to travel partners (hotels, rental car agencies, etc.) as necessary
- Document information and outcomes as necessary
About You:
Prior customer service experience is required. You should possess strong geographical knowledge. Experience working in the travel industry or personal experience using travel products is preferred.In addition, successful Customer Service Representatives have the following characteristics:- Excellent customer service skills
- Strong attention to detail
- Easy to work with
- Accepts feedback well
- Excellent listening and communication skills
- Strong problem-solving and decision-making skills
- Demonstrates empathy effectively
- Self-directed
- Able to organize, prioritize, anticipate situations, act, and see issues through to completion
- Able to work independently and proactively in a fast-paced, high-growth environment
- Strong typing skills
- Highly proficient in using the internet and navigating seamlessly between multiple applications
To be a Customer Service Representative, you will need a computer and equipment meeting the following specifications, at a minimum:
- Internet: High-speed, hardwired internet (no Wi-Fi or satellite)
- Operating System: Windows 10
- Processor: Intel Core i5, 1.5 GHz and above
- Memory: 8GB of RAM
- Hard Drive: 256GB
- Browser: Internet Explorer 11 and latest version of Google Chrome
- Monitor: Dual monitors, each capable of displaying at least 1920 x 1080 pixels
- Sound: Sound card (standard on most computers)
- Virus Protection: Up-to-date anti-virus software
- Headset: USB noise-canceling headset
NexRep contracts with people in 34 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, and WA. We do not currently contract with anyone outside of the US.Apply Now
HP Chromebook 14, 14″ Full HD Display, AMD A4-9120C, AMD Radeon R4 Graphics, 4 GB SDRM, 32GB eMMC, Audio by B&O, Ink Blue
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100 Remote Customer Service Representative Jobs
US Nationals OnlyAnalyze data with a critical thinking mindset, identifying areas for improvement and proposing solutions, define, collect, and disseminate reporting and metrics that provide insight into the customer experience. Fully remote position.Apply Now
100 Remote Customer Service Representative Jobs
US Nationals OnlyRespond to emails, tickets, and feature requests from customers, assist in categorizing common support issues and surface trends, work with the product and operations teams to respond to user feedback and improve our popular app. Fully remote job.Apply Now
100 Remote Customer Service Representative Jobs
US Nationals OnlyThe remote customer service agent will handle inbound emails and phone calls, assist customers with orders, and pursue upselling opportunities. Customer service experience in a call center is preferred. Great computer skills are required.Apply Now
100 Remote Customer Service Representative Jobs
China, Hong Kong, India, Japan, Malaysia, Singapore, South Korea, Phillipines, Taiwan, Thailand, Vietnam
The remote customer service specialist will be addressing inquiries related to wallet operations, handling requests, and delivering solutions. English and Chinese fluency is required. The company offers flexible work hours.Apply Now
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100 Remote Customer Service Representative Jobs
Dublin, IrelandF/T remote Italian commercial teammate will interact with top sellers providing a one-stop-shop experience and will interact with customers via phone and email. Customer support/sales support experience and English/Italian fluency required.Apply Now
100 Remote Customer Service Representative Jobs
US Nationals OnlyFull-time, remote candidate will handle inbound calls and emails from potential members, process incoming tickets and chats via Zendesk, and assess the accuracy of customer-provided documents for loan applications. Must have two plus years of experience.Apply Now
100 Remote Customer Service Representative Jobs
ILF/T remote lead benefits verification representative will assist colleagues with questions and issues and ensure all concerns are resolved or escalated in a timely manner. HS diploma/GED, 3+ yrs in a healthcare-related field, & benefits verification req.Apply Now
100 Remote Customer Service Representative Jobs
United Kingdom
Drive membership and engagement in our online communities, the developer community manager combines product, solution, or industry knowledge with a genuine passion for people in collaboration with both the business and members. Fully remote position.Apply Now
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100 Remote Customer Service Representative Jobs
Buffalo, NY, NJ, NY, Wilmington, DEBe responsible for managing internal support for escalated sensitive, urgent, critical customer issues that require immediate assistance from a variety of sources, such as regulatory agencies, executive offices, and social media. Remote.Apply Now
100 Remote Customer Service Representative Jobs
US NationalBe the policyholders’ first point of contact, explain the claims process, initiate damage appraisals, arrange car rental as needed, initiate claims in accordance with best practices for claims and provide exceptional customer service. Remote opportunity.Apply Now
100 Remote Customer Service Representative Jobs
Columbia, MDBe In charge of making inbound and outbound calls to customers, meet or exceed marketing sales targets, and enter customer information into the system. Previous ERP system and spreadsheet skills and call center experience is needed. Fully remote.Apply Now
100 Remote Customer Service Representative Jobs
US NationalCustomer Happiness Specialist is needed for a remote opportunity. The candidate will assist customers with their questions and provide support via phone and/or live chat. Must possess excellent communication skills. Prior relevant experience is required.Apply Now
100 Remote Customer Service Representative Jobs
MI, IN, KY, TN, GA, FL, OH, NC, SC, WV, VA, PA, DC, CT, NJ, NY, RI, NH, ME, MD, DE, VT, ND, SD, NE, KS, OK, TX, MN, IA, MO, AR, LA, WI, IL, MS, ALThis role will be pivotal to help the organization understand where to focus resources to improve the member experience and understand which opportunities will have greatest impact. 5+ years of analytic experience with survey research…Apply Now
100 Remote Customer Service Representative Jobs
US NationalResponds to moderately complex service inquiries and resolves customer concerns within an organized team. Resolves issues without or with limited management intervention. Provides high-quality, customer-focused telephonic service using knowledge of…Apply Now
100 Remote Customer Service Representative Jobs
26. Sales and Customer Service Representative
Sales & Customer Service Representative $US18-$US19.50/hr
Company Summary
Canadian BBQ Boys was established in 2015 by university students Mike Sutton and Matt McCoy with the goal of tapping into an underserved niche market. The idea is to improve barbecue safety and performance by providing a professional barbecue cleaning service that helps grills get the most out of the grilling season.
In just 5 years, the company has grown across southern Ontario and is now seen as an industry leader. Last year, Canadian BBQ Boys appeared on Season 13 of CBC’s Dragons’ Den landing a deal with the legendary Jim Treliving (Boston Pizza + Mr. Lube). After discovering some issues with the terms of the deal, mainly that Mike and Matt would not have personal contact with Jim, we decided to move on.
Canadian BBQ Boys ended up securing funding from various angel investors that continue to help grow the business. At the start of 2020, Mike Sutton became the company’s President and primary shareholder. His vision is to grow the business across North America and expand by creating new businesses in many other household services, while bringing new technology and innovation to the home services industry.
Job Description
The Sales and Customer Service Representative Role is typically best suited for university students that enjoy engaging with customers, providing great customer service, have some skills in sales and are looking to improve. This role is a very essential role for our operations at the Canadian BBQ Boys. Strong candidates for this role must have good communication, organization and customer service skills. Candidates with the ability to learn quickly and adapt to new situations will thrive in this role.
In this role, you will be tasked with providing the best possible customer experience to our loyal customer base. You will also be responsible for all inbound sales efforts, controlling and managing our many service providers’ schedules, outbound sales, and ongoing customer service.
Role & Responsibilities
- Inbound/Outbound sales
- Customer service via phone and email
- Controlling, managing and optimize crew calendars
- Monitoring sales targets and performing duties/activities to ensure we stay on track
- Upselling products and add-ons
- Performing various office tasks as needed
- Other duties as assigned
Pay
- Starting pay $17/hr + Incentives (Most average $18-$19.5/hr)
Requirements
Full-time availability from April 26th – August 27th.
- Pre-Season hours available
- Opportunity to stay on after work-term
Location
- Remote
Apply Now
100 Remote Customer Service Representative Jobs
27. Technical Support Customer Service Advisor
New! YesterdayUS NationalF/T remote service advisor is responsible for resolving end user inquiries by utilizing multiple technologies including phone, chat, and web-based inquiries. HS diploma or GED, 18 years or older, MS Office skills, and communication skills required.Apply Now
100 Remote Customer Service Representative Jobs
28. Customer Service Representative
New! YesterdayNY, TX, AZ, PA, OHService incoming calls from members and providers, verify benefits and eligibility for Medicaid members, arrange transportation, assist with enrollment, other various tasks. Must have access to high-speed internet, requires secure ethernet connection…Apply Now
100 Remote Customer Service Representative Jobs
29. Customer Service Representative
New! YesterdayCharleston, WVCustomer Service agent in Medicaid call center, answering in-coming member and provider calls and responding to inquiries regarding benefits, eligibility, services, prior auth requirements, extra benefits and programs, etc. Requires high-speed internet…Apply Now
100 Remote Customer Service Representative Jobs
30. Representative II – Benefits Setup
New! YesterdayAustin, TXYou will be responsible for analyzing client requests and performing the necessary benefits coding, and will deliver high-quality support to our vast number of clients. 2+ years of work experience in claims, insurance, QA, and testing is needed. WFH.Apply Now
100 Remote Customer Service Representative Jobs
31. Pharmacy Prior Authorization Senior Technician
New! YesterdayPhoenix, AZ, TXSupport comprehensive coordination of Medicaid and/or Medicare pharmacy services including intake and processing of pharmacy authorization requests. Authorize approval of pharmacy requests. National Pharmacy Technician certification required. Remote job.Apply Now
100 Remote Customer Service Representative Jobs
32. $15-16 Work From Home Customer Service Representative
US$15-16 Work From Home Customer Service Representative
WE ARE NOW ACCEPTING APPLICATIONS FOR ALL ONLINE SURVEY TAKER POSITIONS.Have an Opinion? Earn money to share them! Help big-name companies by giving your opinion on product and services you use on a daily basis. The responses you give will certainly help shape companies to make the most of their products and services.
WHAT WE EXPECT FROM YOU:
• Your truthful viewpoint
• Focus to details
• Basic computer and also internet skills
• No experience called forYOU QUALIFY IF YOU:
• Have a desire to work from home
• Seeking to make additional CASH $$$.REQUIREMENTS:
• Access to a computer
• Access to a smartphone.
• Have high-speed web access.
• Adhere to directions.
• Basic reading and also writing skills.
• Take at the very least 2 surveys daily.
BENEFITS:
• Make up to $50 per survey … MONEY $$$.
• Be your own boss.
• Work your very own hrs.
• Work from the comfort of your own home.
• Share your viewpoint to help shape better services and products.AVAILABILITY:
• Operate at your very own pace as well as very own hrs.
• The more you work, the more you make.
• BEGINNING TODAY while limited spots are available.Online surveys are a wonderful way to earn added income on the side or as a full time job. Online surveys can pay up to $50 per completed survey. Online Survey takers come from all various backgrounds consisting of sales, retail, managers, administration, customer support, grocery store, restaurant food cooks, servers, cashiers, admin as well as much more! There is absolutely no experience needed, simply your honest opinions
Apply Now
100 Remote Customer Service Representative Jobs
US NationalAct as a Subject Matter Expert for other team members. Manage the intake of members. Work with hospitals, clinics, facilities and the clinical team to manage requests for services. HS diploma and two years’ healthcare industry exp. req. US$17.12-US$30.14/hr.Apply Now
100 Remote Customer Service Representative Jobs
Wichita, KSFull-time, remote position. Answering telephone calls, taking messages, researching information and assisting in solving problems. Maintains accurate and complete documentation. High School diploma and 2 – 4 years experience in healthcare field preferred.Apply Now
100 Remote Customer Service Representative Jobs
US NationalTroubleshoots issues with end users. Provisions end users, and supports issues related to access including remote users. Password resets. Intake, submit and follow-up on incident/enhancement requests to O360 Support, including war room events…Apply Now
100 Remote Customer Service Representative Jobs
MOResponsible for post service claim review to determine if specific services can be reimbursed to providers and members. They compile all system information, claim history, plan information, and any additional research into template as required by the…Apply Now
100 Remote Customer Service Representative Jobs
WA, OR, IDWe want our customers to get those answers by speaking to one of our Bilingual Representatives. If you’re fluent in English and Spanish, we can show you how to put all of your skills, your passions, and your energy to work in a fast-growing environment.Apply Now
100 Remote Customer Service Representative Jobs
US NationalA remote customer support specialist with tech savvy and at least one year of experience is needed to respond to 15 calls or 30 support tickets per hour relating to placing orders, tracking packages and issuing credits in Zendesk.Apply Now
100 Remote Customer Service Representative Jobs
US NationalRemote position working full-time or part-time hours. Duties include answering inbound customer communications, conducting research to resolve customer issues, and providing exceptional customer service. High school diploma or GED required.Apply Now
100 Remote Customer Service Representative Jobs
US NationalF/T remote customer service representative will answer incoming communications from customers and conduct research to provide answers and resolve issues. HS diploma or GED, 6 months+ of customer service, computer savvy, and high-speed internet required.Apply Now
100 Remote Customer Service Representative Jobs
FragranceXCustomer Service Associate
This is a full-time, remote job, work from home, from anywhere!
We are looking for an energetic, upbeat, and professional Customer Service Associates to join our growing team. This important contributor will play a critical role in the interaction between FragranceX.com and its current and prospective customers and must have a customer-first mindset. Success is measured through several different metrics that capture customer satisfaction, product knowledge, professionalism, and the ability to be nimble and navigate change. The ideal candidate will be self-motivated, hardworking, team-oriented, and an excellent oral and written communicator. We are a fast-paced, dynamic, and growing business which means lots of innovation and change, and we are looking for like-minded people to join our team!
Customer Service Associates are the first human touchpoint for our customers, and you must be pleasant, a good listener, and even-tempered. We expect every call to be answered on the first ring to support our industry-leading service experience. Phones are integral to how customers reach us, and the ideal person will enjoy helping customers with a variety of inquiries.
To effectively complete all these tasks the best candidate will be organized, pay close attention to detail, work productively, communicate with customers and internal employees, and be a willing learner. This position requires someone with high energy that is excited to help customers daily.
Major Responsibilities:
• Answer many phone calls, emails, and chat messages daily, promptly, accurately, and courteously.
• Track orders promptly and accurately.
• Recognize and respond to cross-sell opportunities presented in order calls or email requests.
• Resolve customer service problems promptly and accurately, within proscribed company guidelines, and in a manner designed to retain and promote customer loyalty.
• Assist with order verification, damaged/lost package claims and reshipments.
Qualifications and Requirements:
• Position requires a headset and a multi monitor computer set up.
• Must have at least two years’ experience working in a customer service position and one year in an ecommerce position for a phone, catalog, or online retailer in an office or remote work setting.
• Ability to answer customer emails and telephone calls in a professional and courteous manner.
• Must have strong computer skills and strong data-entry/keyboard skills.
• Ticket Tracking system, like Zendesk: 1 year (Preferred)
• Ability to manage and resolve conflict quickly and professionally.
• Ability to recognize and respond appropriately to cross-sell and up-sell opportunities to increase ticket value.
• Must be highly organized, with excellent attention to details.
• Ideal candidate would need to be able to handle heavy phone volume at home.
• Willingness and ability to work in and contribute to a team environment.
• High school degree, GED, or equivalent work experience.
• Fluency in written and spoken English. Bi-Lingual is a plus!
• Experience with computers and Microsoft Outlook, Word, and Excel.
• Willing and eager to learn.
• Must have a customer first mindset which is measured through customer experience feedback.Culture Fit:
Culture fit is an important skill fit for continuing success. These are our core values, and we will search for them in every candidate BEFORE considering
• We are seriously passionate about the work we do. This is about more than just a paycheck. It’s a source of self-respect, identity and pride. This is about building something that serves others, while building with a team and business in the process.
• We hold ourselves a high standards of excellence.
• We are committed to creating and delivering genuine, life-changing value for our customers.
• We are captivated with designing and implementing thoughtful, amazing experiences in every aspect of our business.
• We are committed to our own journeys of personal growth and self-development.
• Despite it all, we are deeply committed to breathing fun, exciting, and happiness into every aspect of our business, organization, product, and brand.We have a fast-paced, results-oriented team, and we hold ourselves to high standards of excellence and high expectations for continued growth and contribution to our growing business.
Job Details:
• Remote position (must have functioning home office/space and high-speed internet)
• Work hours Monday-Friday 7am-4pm (no exceptions)
• Starting pay $16.00 per hour, plus Overtime (OT) at $24 per hourBenefits:
• A competitive salary/compensation
• Bonus potential
• 401K with matching
• A warm, open, fun, and friendly working environment
• Paid Vacation
• Generous discountsWe require an assessment test to be considered as a candidate for this position. Please complete this step in the application process. The test takes 20-30 minutes on average from start to finish.
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer’s application process
Apply Now
100 Remote Customer Service Representative Jobs
100 Remote Customer Service Representative Jobs
Outous, Trinidad and TobagoData Entry Clerk Work From Home – Customer Service Representative Needed For Survey Research
WE ARE CURRENTLY ACCEPTING APPLICATIONS FOR ALL ONLINE SURVEY TAKER POSITIONS.Have an Opinion? Earn money to share them! Assist prominent companies by offering your opinion on services and products you use on a daily basis. The answers you provide will certainly help shape companies to make the most of their products and services.
WHAT WE ANTICIPATE FROM YOU:
• Your honest point of view
• Focus to details
• Basic computer and also internet skills
• No experience called for
YOU QUALIFY IF YOU:
• Have a need to work from home
• Looking to make additional CASH $$$.
REQUIREMENTS:
• Access to a computer
• Access to a smartphone.
• Have high-speed web access.
• Follow directions.
• Basic reading and writing abilities.
• Take a minimum of 2 surveys per day.
BENEFITS:
• Make as much as $50 per survey … MONEY $$$.
• Be your own boss.
• Work your very own hours.
• Work from the comfort of your own home.
• Share your point of view to help shape much better services and products.
AVAILABILITY:
• Operate at your very own pace and very own hrs.
• The more you work, the more you make.
• BEGINNING TODAY while limited spots are available.Online surveys are an excellent way to make extra income on the side or as a full-time job. Online surveys can pay up to $50 per completed survey. Online Survey takers come from all different backgrounds including sales, retail, managers, administration, customer care, grocery store, restaurant food cooks, servers, cashiers, admin and also much more! There is absolutely no experience required, simply your truthful opinions
Apply Now
100 Remote Customer Service Representative Jobs
Remote, Trinidad and TobagoUS$10–US$20 an hourFull–time
Customer Service Representative – Virtual Interview – Work From Home in Trinidad And TobagoCustomer Service Representative – Virtual Interview – Work From Home in Trinidad And Tobago
This is your chance to start a lifelong career with endless opportunity. Find the flexibility you’ve been looking for by taking a moment to finish our online application.Benefits:
• Excellent weekly pay
• Safe work environment
• Multiple shifts are readily available from morning to night and no experience is needed.
• You will have adequate opportunity for growth
• Part-time readily available – choose the days you want to work
• A dedication to promote from within
Responsibilities:
• Must be able to perform tasks with or without reasonable accommodation
• Perform all other duties as appointed
• Assist in creating a positive, professional and safe work environment
Qualifications:
• No experience, Willing to train
• Ability to work within recognized turnaround times
• Must have outstanding social skills and the ability to organize simultaneous tasks
• Ability to analyze and apply company policies and procedures
• Excellent verbal and written communication skills
• Ability to work both separately and within a team environment
• Ability to remain organized, regard to detail, follow directions and multi-task in a professional and effective mannerApply Now
100 Remote Customer Service Representative Jobs
45. Entry Level Sales Remote Call Center
Weed Commander, Inc Sugar Grove, IL
- US$12 Hourly
- Full-Time
Job DescriptionWeed Man Lawn Care is Immediately hiring for Remote Sales Representative! Come work for thelargest franchised & fastest growing lawn care organization in North America and the best part is…you’ll be working from home! You must live in the Chicagoland area to work remotely.We are looking for extraordinary, and open minded people to join our quickly growing company with paidtraining classes starting soon.
For Immediate Consideration email resume to Michael.D@weedmanusa.com or apply online by click on this link: Online Application(We are strictly hiring in states in which our franchise currently operates. Our franchise owns Weed Man Lawn Care branches in Illinois,Must have a computer with an I5 generation processor or equivalent, Solid State Drive, and 8GB RAM, wireless headset, and have an ILLIONIS addressBenefits of a Remote Sales Rep at Weed Man :Work from home$12/hr to start plus commission on top of this!Average Rep makes 35-45k a year on the low endA ton of fresh & warm leads, no cold calling!Great commission structureComprehensive paid trainingHealth and dental, PTO, and holiday payAdvancement opportunities (Internal Growth)Full-time year-round positionExciting work EnvironmentWe are looking for new & experienced telephone sales reps to join our growing team! Sales Reps thatpossess communication & people skills, who are confident they can sell a lot of lawn care!
You will alsoreceive customer service, sales & agronomic training. You must be flexible and some weekends may be require base on business needs.Additional Compensation for:CommissionBonusesBenefits:Health insuranceDental insurancePaid time offParental leavePaid Training:’Work Location: Fully RemoteJob Type: Full-time with flexible hoursPay: $12.00 to startBenefits:Dental insuranceHealth insurancePaid time offPaid trainingVision insuranceWork from homeSchedule:Pay Structure:Hourly + Bonus pay+ Commission payApplication Question(s):Are you currently a resident in IllinoisExperience: none requiredWork Location: Remote
Weed Commander, Inc
Address
Sugar Grove, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
46. Remote Customer Service
Bourbonnais [state] – Sms Job Bourbonnais, IL
Remote Customer Service-LiveOpsGoodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance and Tax Support. As an Independent Contractor, you have flexibility to choose…
when and where to provide services. Login and provide services when it works for you as you are your own self-employed boss!Liveops ranked #4 in FlexJob s 2020 Top 100 Companies with Remote JobsAs an Independent Contractor, you are self-employed and can:Work from home or any quiet place.Set your own schedule to work around your life.Enjoy the freedom and flexibility of being your own boss.Our Clients look for Independent Contractors who are comfortable:Conducting inbound and outbound customer service calls with customers.Creatively problem solving.Quickly assessing customer needs and providing sound solutions.Providing a high-by JobbleLocation/Region: Bourbonnais, IL (60914
Bourbonnais [state] – Sms Job
Address
Bourbonnais, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
47. CMMS Account Manager – Translation Lead (REMOTE US)
CBRE Chicago, IL
- US$70,000 Yearly
- Full-Time
CMMS Account Manager – Translation Lead (REMOTE US)
Service line – GWS Segment
Role type – Full-time
Areas of Interest
Building Management, Consulting, Customer Service, Data & Analytics, Digital & Technology / Information Technology, Project Management
Location(s)
Chicago – Illinois – United States of America, Dallas – Texas – United States of America, Remote – US – Remote – US – United States of America
JOB SUMMARY
Responsible for communication and translation across the business for multiple countries, overseeing the client relationship and technology needs where CMMS products have been deployed. Manages performance metrics in accordance with business KPI’s (Key Performance Indicators).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages client relationship and technology needs where CMMS products have been deployed.
Responsible for language translation on CMMS product activities, including implementations, training, and ongoing care ensuring work is completed in accordance with account timelines & contractual agreements.
Strong communication in assisting accounts manage to established performance metrics in the area of work order compliance, such as response time, completion time, overall completion percentage, etc. in accordance with account and/or internal metrics.
Documents in the maintenance work order system and reports to client as appropriate to agreed upon reporting requirements. Responsible for providing demonstrations of all aspects of the CMMS, either over Webex or in-person at the account or client locations.
Responsible for running implementation and migration project plans for CMMS Products, both for internal CBRE clients and non-CBRE clients.
Provides training on CMMS products as required, and works with other trainers in the organization to ensure adequate and meaningful training programs for users.
Manages ongoing needs of the client post-go-live, including preparing SOW documents for data loading or software modifications, professional services and the like.
Works closely with other Account Ops managers, and with the Managing Director-CMMS, to help ensure a consistent, effective approach to account management.
Works closely with Digital & Technology (D&T) staff, in order to complete development or technical tasks on time and on budget. Helps to provide a harmonious environment between Account Management and the D&T departments.
Participate in UAT testing activities and mobility testing Work closely with the CMMS business & D&T roadmap team to support any and all initiatives. Performs other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor’s degree (BA/BS) required plus 3-5 years experience with process improvement, project management or other related experience. Prior experience with CMMS products a plus.
CERTIFICATES and/or LICENSES
Microsoft Project classwork or certificate of training preferred.
COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information over Webex or in-person presentations. Ability to respond effectively to sensitive issues. Ability to speak Spanish or Portuguese is preferred.
FINANCIAL KNOWLEDGE
Ability to calculate intermediate figures such as percentages, discounts, and profit. Requires adequate knowledge of bidding and scoping software and professional services SOW documents. Conducts advanced financial analysis as required on a per-SOW or contract basis.
REASONING ABILITY
Ability to comprehend, analyze, and interpret documents. Ability to work with a team to solve problems involving several options in situations. Requires analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES
Computer skills required: EAM/CMMS ; Spreadsheet and Word Processing (Excel, Word); Project Management Software (MS Project, Primavera, etc.) ; Email Ability to learn and apply maintenance best practices. Ability to work towards specific goals and objectives with limited daily oversight
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgement may cause short-term impact to department.
- Colorado Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the CMMS Account Manager – Translation Lead position is $70,000 annually and the maximum salary for the CMMS Account Manager – Translation Lead position is $85,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
CBRE
Address
Chicago, IL, 60684 USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
48. Operations Manager, Process Design & Strategy (Remote)
Oscar Health Chicago, ILJob Description
Hi, we’re Oscar. We’re hiring a Manager to join our Insurance Operations team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the roleYou will have end-to-end oversight for the design, improvement and implementation of operational processes that allow us to enroll members, manage essential tasks, and provide expansion targets. You and your team will do this by working with all partners to take your ideas from vision to implementation.
You will report to the Senior Operations Manager. This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, or Washington. Note, this list of states is subject to change.
Responsibilities
- The go-to individual at the company for Eligibility & Billing operations by serving as the primary expert in the regulatory landscape and Oscar’s operational ecosystem
- Develop foundational processes for our scaling operations and summarize the complexity of our data and operations into clear explanations
- Run and bring technical and operational improvements to Oscar’s eligibility & billing processes to ensure compliance, improve scalability, and manage risks
- Work with our teams and vendors and partners to accomplish expansion targets and essential operational metrics
- Surface data, process, and technology issues through identification, measurement, and monitoring of our operations
- Coach a team
- Partner within Insurance Operations and with Product & Engineering and Data Science departments to provide the next generation of health insurance operations
- Support your team and leadership by guiding decisions and implementation on an ongoing basis
Qualifications
- A bachelor’s degree or commensurate years of operating experience
- 5+ years of work or commensurate experience in operations, health insurance, data analysis, engineering or consulting
- 5+ years of experience using data software such as Excel (can write advanced macros), SQL or Python
- 3+ years of experience developing teams
- Experience developing project plans coordinating with all partners
- Experience designing and improving workflows and standing up accompanying operating and technical procedures
Bonus Points
- Process Improvement or Lean Six Sigma training
- Experience with Medicare Advantage
Life at Oscar:
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We’re on a mission to change health care — an experience made whole by our unique backgrounds and perspectives.
We aim to make health care affordable and accessible for all, and apply this same vision to our perks and benefits, including: medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, and volunteer opportunities.
Reasonable Accommodation:
Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
Pay Transparency Policy:
Oscar ensures that you won’t be discharged or discriminated against based on whether you’ve inquired about, discussed, or disclosed your pay. Read the full policy here.
COVID-19 vaccine requirements for in-person work:
To protect the health and safety of our employees, we require any employee conducting in-person work* to be fully vaccinated against COVID-19 by their start date. If you are unable to be vaccinated due to medical or protected religious reasons, please reach out to our Benefits team at accommodations@hioscar.com to submit an accommodations request.
*Note: In-person work includes: employees required to work from our offices, employees conducting sales work in the field and employees conducting at-home or in-person visits with members.
Oscar Health
Address
Chicago, IL
USAIndustry
Business
Apply Now
100 Remote Customer Service Representative Jobs
49. Administrative Assistant – Remote/Online/Work From Home (PT/FT) …
Path Hire Bolingbrook, IL
Administrative Assistant – Remote/Online/Work From Home (PT/FT) – Hourly Rates Ranging From $15 up to $26.25/hrThe core duties and responsibilities of an Administrative Assistant revolve around supporting others. Duties can vary widely, not just from job to job, but from day to day at the same job. On any given day, the role will require a variety of tasks, such as…
Phone calls Schedule appointments and maintain calendars Schedule and coordinate staff and other meetings Routing email Prepare communications, such as memos, emails, invoices, reports and other correspondence Write and edit documents from letters to reports and instructional documents Create and maintain filing systems, both electronic and physical Manage accounts and perform minor bookkeepingIn order to perform their various duties, an Administrative Assistant must possess varied skills and qualifications. Communications and decision-making are important in this support position. Desired skills include: Decision-making: Ability to make independent decisions on a daily basis, addressing the best way to handle specific tasks.
Collaboration: An Administrative Assistant must collaborate with other administrators and support personnel, management and clients on a regular basis. Organization: Learn to keep yourself and others organized and how to determine which tasks are the most important in a given list. Writing: Spelling, punctuation, sentence structure and writing are essential to the Administrative Assistant role.Please apply via our website today.Job Requirements: Phone calls Schedule appointments and maintain calendars Schedule and coordinate staff and other meetings Routing email Prepare communications, such as memos, emails, invoices, reports and other correspondence Write and edit documents from letters to reports and instructional documents Create and maintain filing systems, both electronic and physical Manage accounts and perform minor bookkeeping
Path Hire
Address
Bolingbrook, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
50. Customer Service Representative- Can Go Remote!
Aston Carter Schaumburg, IL
- Full-Time
***will go remote after 3 months! Must have call center experience! Description: -Answer a high volume of customer emails and incoming phone calls -Multi-task and type customer information into the system while speaking with them -Utilize their internal issue tracking system – CARE – to follow through on customer inquiries and issues -Utilizing company systems to create vehicle selectors, process billing changes, generate reports, insurance card distribution and driver data changes. -Contacting drivers by phone or e-mail to gather missing information Additional Skills & Qualifications: MUST HAVE: -At least 1 year of Call Center experience, recently -Data entry and customer service experience -Strong communication -Type 45+ wpm -Computer savvy -Proficient with computers and MS office -Achieved a HS Diploma Experience Level: Entry Level
About Aston Carter: At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Aston Carter
Address
Schaumburg, IL, 60173 USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
51. Customer Service Representative – Remote Position
Private Posen, IL
- US$22 to US$36 Hourly
- Full-Time
Customer Service Representative (Remote Position) Job brief $22/-$36.50/hr Full or part-time positions available from home. Apply today, start tomorrow. We are looking for a customer-oriented service representative.
What does a Customer Service Representative do? A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.
They?re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
The target is to… ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Customer Service Responsibilities list: Manage occasional incoming calls if necessary Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service Handle customer comments, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree We need to fill multiple work-at-home positions.
Please apply on our website today Location/Region: Posen, IL (60469
Private
Address
Posen, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
52. Software Engineer – Support (Remote)
KeHE Distributors, LLC Naperville, IL
Software Engineer – Support, REMOTE – U.S.
Are you a developer who is passionate about keeping the lights on? Are you looking for an environment where you can be hands-on with both backend and frontend engineering? Where you can truly make a difference every day? Do you have a desire to retain knowledge in legacy applications while learning and supporting newer cloud-based architectures? Do you enjoy making “quick” changes that have tremendous impact to our users? At KeHE, you’ll be surrounded by team members who share your same passion, celebrate each other’s wins, and have fun succeeding together.
The KeHE tech teams ensure each person has the tools, proper connectivity, and a comfortable remote/work-from-home setup for qualifying roles. Even as we begin safely welcoming employees back to our HQ office in Naperville, 100% remote work will continue to be an option for this position.
At this time, we are not providing visa sponsorship for this position. All qualified applicants must be authorized to work in the U.S. without sponsorship.
For more on our tech scene, check out KeHE Distributors on Built In Chicago, where we are named one of the Best Places to Work in Chicago.
Our tech stack today:
Backend: C# | .NET (Core) | AWS (Lambda microservices, SNS/SQS, API Gateway, S3, Aurora Postgres RDS) | Postgres and MS SQL | Entity Framework (Core) | Redis | ElastiCasche
Frontend: JavaScript |Angular (js and 7+) | TypeScript | Bootstrap | RxJS | NgRx| HTML | CSS | SASS | Ionic 3+ (mobile)
Common: Github / TFS Source Control | JIRA | Jenkins Pipelines | Octopus Deploy
What You’ll Be Doing:
As a full stack “quick” team engineer, we will equip you with the tools to become an expert in root cause analysis and quick resolution to support issues. You will have the opportunity to develop problem solving skills with our legacy applications while learning how to tackle some of our more complex issues within our newer architecture. Not only will you be keeping the lights on, but making the lights brighter with small, user-requested enhancements to both our legacy and newer applications. This is the ultimate opportunity for an engineer who likes to work in a semi-“quick” paced environment, enjoys problem solving and wants to make a difference in people’s lives every day.
See above.
What you bring:
- Programming experience using C# with .NET Core / .NET Framework
- Relational database experience with data modeling, reporting, query optimization, indexing a SQL Datastore
- API development
- Basic front end development using Angular. Experience in React will also be considered
- Experience within scrum teams and familiarity with Agile methodologies
- Understanding basics of cloud-based architecture (AWS preferred, but Microsoft Azure or Google Cloud is good too))
- A curious mind and a basic problem-solving skills
What you Get:
Competitive Salary, Profit-sharing, Paid Time Off, Medical, Dental, Vision, Life/disability insurance, FSA & HSA, 401k, ESOP (Employee Stock Ownership Plan), Wellness Program, Employee Assistance Program, Tuition Reimbursement, Remote work, work from homeKeHE Distributors, LLC
Address
Naperville, IL, USA
Industry
Technology
Apply Now
100 Remote Customer Service Representative Jobs
53. Part-Time Accounting Manager (100% Remote, Must sit in Texas)
The Mom Project Chicago, IL
Job Description
***The base salary for this role is $58,240 and is prorated for hours worked***
Our client is looking for Account Managers to join #TeamFantastic! They are a modern, remote accounting agency that provides “white glove” bookkeeping and accounting services to small businesses.
Account Managers lead a team of bookkeepers and fill both accounting and project manager roles. They have a working knowledge of transactional bookkeeping to advanced accounting. They are nimble with the ability to dig into the details or review at a high level.
Account Managers are responsible for ensuring that the monthly close is completed on schedule. They review the books for the month and prepare the client’s financial package. They keep a pulse on the workflows for their team, identifying areas for efficiencies. They are comfortable speaking with clients and look for ways to add value to the engagement.
Education & Experience
- 2+ years in accounting work, public accounting experience a plus
- Bachelor’s Degree in Accounting (preferred)
- Certified Public Accountant (preferred)
- Experience with QuickBooks Online and Excel / Google Sheets
- Ability to work in a remote environment with modern technology (provided)
Our Ideal Applicant Is …
- Self-motivated, self-disciplined, organized and professional
- A problem solver with critical thinking skills
- Tech savvy, tech curious
- Friendly and “no drama” by nature
Company DescriptionThe Mom Project is the career destination for moms. Through our digital marketplace and community, we connect professionally accomplished women with world-class companies. The Mom Project is changing the way women work and redefining career structures by providing women with opportunities that are in balance with their personal goals.The Mom Project
The Mom Project is the career destination for moms. Through our digital marketplace and community, we connect professionally accomplished women with world-class companies. The Mom Project is changing the way women work and redefining career structures by providing women with opportunities that are in balance with their personal goals.
Address
Chicago, IL, USA
Industry
Finance and Insurance
Apply Now
100 Remote Customer Service Representative Jobs
54. Game Developer, GT School (Remote) – $160,000/year USD
Crossover for Work, Port-of-Spain, Trinidad and Tobago, RemoteAbout the job
Crossover is the world’s #1 source of remote full-time jobs. Our clients offer top-tier pay for top-tier talent. We’re recruiting this role for our client, GT School. Have you got what it takes?
Are you a leader amongst programmers? Do you have exceptional logic and analysis skills? Have you been a software engineer in the video gaming industry and want a different challenge? If so, GT School has a special role for you!
GT School for gifted and talented (“GT”) students is a different kind of company. We’ve automate away non-technical tasks like HR, project management, and administration because we want you to do the thing you do best: technical work. We are working on the next generation of educational software products, and need skilled, dual-threat architect-programmers with gaming backgrounds to help us produce great software.
In this position, you will focus on running our “software factory,” where you are responsible for making the architecture decisions for our world-class products, as well as resolving and preventing our products’ defects at their root cause. Your skill and your insights drive real change in our organization, as you are responsible for the day-to-day output of our software engineering teams. We use the latest cloud technologies and have dozens of products to work on, so your skills will always stay relevant, if not ahead of the curve.
So if you’re a great technical leader who wants to grow, but thinks “graduating” into a typical administrative/managerial or project management-type role sounds dull, we want to hear from you!
What You Will Be Doing
- Architecture designs: Create specifications for the software teams to implement while documenting your decisions and underlying reasoning
- Deep dives: Conduct a root cause analysis for defective outcomes of the software factory (quality failures, SLA violations, negative feedback from the business or product team) – plus the simplest, best fix for the problem
What You Won’t Be Doing
- Defining APIs and features – technical product management handles this
- Project management tasks
- Superficial fixes or other hands-off efforts – permanently preventing defects at the production level is essential as we scale up our software factory’s output
Game Developer Key Responsibilities
Deliver high-quality software releases to production and run the day-to-day operations of our education software factory.
Basic Requirements
- 5+ years of experience in programming and architectural design in Java, Javascript, C#, or C++
- Experience managing teams from multiple software engineering functions (i.e., developers, designers, product managers, testers)
- Experience working in the gaming industry
About GT School
GT School is a stealth educational startup in Austin, Texas, the center of educational innovation in the US. We are building an online community focusing on the most underserved customer base in US education – GT kids (gifted and talented). We are a remote first company who hires globally via Crossover.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with Crossover
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $80 USD/hour, which equates to $160,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult http://www.crossover.com/help-and-faqs for more details on this topic.
What to expect next:
- You will receive an email with a link to start your self-paced, online job application.
- Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.
Important! If you do not receive an email from us:
- First, emails may take up to 15 minutes to send, refresh and check again.
- Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.
- Third, we will send to whatever email account you indicated on the Apply form – by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.
- If all else fails, just reset your password by visiting https://www.crossover.com/auth/reset-password if you already applied using LinkedIn EasyApply.
Crossover Job Code: LJ-4642-TT-PortofSp-GameDeveloper
Apply Now
100 Remote Customer Service Representative Jobs
55. Copywriter, Aurea Software (Remote) – $100,000/year USD
Crossover for Work, Toronto, ON RemoteAbout the job
Crossover is the world’s #1 source of remote full-time jobs. Our clients offer top-tier pay for top-tier talent. We’re recruiting this role for our client, Aurea Software. Have you got what it takes?
Do you believe that creating world-class digital content is among the most critical and valuable competencies for growth software companies? Do you thrive on the challenge of revitalizing struggling brands through exceptional and SEO-optimized copy? Unlike traditional copywriting roles, this role focuses on mastering a repeatable playbook of world-class B2B SaaS copywriting that serves an ever-increasing portfolio of diverse products.
At Aurea, we are combining the art and science of sales. We believe sales and marketing should operate based on repeatable playbooks that define winning processes. And we’re redefining software sales: no more “freemium” products or trials designed to lure the customer into paying for the next tier of service. Instead, for a single subscription fee, Aurea customers get access to our entire portfolio of products. You will be an integral part of our marketing team!
What You Will Be Doing
- Writing disruptive and engaging copy that doesn’t look like your typical B2B software company.
- Participating within a collaborative and diverse marketing team to create engaging content and performance-driven campaigns.
- Leading the creation of copy (hands-on) for such items as display ads, landing pages, web pages, marketing emails, or long-form copy (including case studies, eBooks, etc…)
What You Won’t Be Doing
- Designing a different copywriting strategy for each deliverable or product. We continually hone the same core strategies that we repeat on every product and deliverable.
- Creating the visual designs to accompany the copy you write. We help you focus on your superpower: world-class writing.
Copywriter Key Responsibilities
- Produce the core B2B copy that will increase a prospect’s likelihood of progressing through the marketing funnel
Basic Requirements
- University degree in English, writing, communication, journalism, marketing, or similar
- At least 2 years writing marketing copy for a B2B software company
- At least 1 year working for a company that emphasized SEO content marketing
About Aurea Software
Aurea was founded with the singular vision of helping businesses succeed in today’s complex digital landscape. To achieve that goal, we do things differently. Our customers enjoy access to every product in our portfolio – all of which are cloud-based, enterprise-scale, and easy to use – with one simple subscription. We focus on relationships instead of transactions. And our unique AureaOne operating model and acquisition strategy ensure that our portfolio continues to grow, so we can continue to provide competitive advantage and differentiated results for our customers no matter what the future holds.
Aurea is was an early adopter of remote-work. In fact our entire team, nearly 2000 people and growing, operates in an entirely remote work model.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with Crossover
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult http://www.crossover.com/help-and-faqs for more details on this topic.
What to expect next:
- You will receive an email with a link to start your self-paced, online job application.
- Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.
Important! If you do not receive an email from us:
- First, emails may take up to 15 minutes to send, refresh and check again.
- Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.
- Third, we will send to whatever email account you indicated on the Apply form – by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.
- If all else fails, just reset your password by visiting https://www.crossover.com/auth/reset-password if you already applied using LinkedIn EasyApply.
Crossover Job Code: LJ-4490-CA-Toronto-Copywriter.002
Apply Now
100 Remote Customer Service Representative Jobs
56. Work from Home – Remote Customer Service
Work From Home Towardjobs Chicago, IL
Work from Home – Remote Customer ServiceWe are seeking inspired people to take part in across the country & local paid studies. Become Part Of Our Work From Home USA Market Research Panel Today…With most of our paid researches, you have the alternative to take part online or in-person. This is a great way to earn extra income from the comfort of your home .If the thought of participating in group discussions and voicing your point of view about brand-new consumer products, while being compensated to do so, gets you excited, then we would like to have you apply while spots are still available.Compensation : Earn by taking surveys from Home.
Various payment methods, including PayPal, direct check, or online virtual gift card codes. Opportunity to win rewards.Responsibilities : Participate in survey/studies by completing written and oral instructions. Participate in focus group research.
Complete written study provided for each panel. MUST actually use products and/or services, if provided.Requirements : Must have either a smart phone with functioning camera or webcam on desktop/laptop. Need to have access to a reliable net connection.
Desire to fully join one or numerous of the given topics. Capacity to read, understand, and follow oral and written instructions. At Home Data entry or customer service representative experience is not required but useful.Job Advantages : Flexibility to participate in discussions online or in-person.
No commute needed if you choose to work from home. No minimum hrs. This is a part-time job.
Enjoy cost-free samples from our sponsors and partners for your comments of their products. See products prior to the public and take part in testing them. Work from Home.
Part Time.Click the ‘Apply’ button to apply for this position now.This position is opened to anyone searching for short-term, work from home, part-time work. The hours are adaptable and also no previous experience is required. If you are looking for a flexible part-time/remote work from home job, this is a great position for earning a good side income as a customer service representative.Job Requirements:Must be 16 year of age or olderMust be proficient with basic PC skillsMust have an internet connectionBasic english written languageBasic english spoken languageComputer with internet accessQuiet working area away from distractionsMust be able to working independently and get the job done.Desire to learn skills to successfully work from homeYou enjoy data entry work and can perform the work from your home or location of choosing (remote work at home job)It is crucial that you be self-motivated and able to follow explicit directions to begin working from homeWork from home jobs of this nature require Internet and one of the following: Laptop or PC, MAC, or Smart Device – Android or IOSLocation/Region: Chicago, IL (60605
Work From Home Towardjobs
Address
Chicago, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
57. eCommerce Customer Service Specialist – Part Time (remote) (20/hr)
Boomn Chicago, IL
Job Description
We’re looking for fun people who want to start or grow their career in eCommerce!
Were a fast growing eCommerce company operating multiple online brands with one team. We are hiring for a fully remote Customer Service Agent to help resolve customer inquiries customers and manage social media comments for multiple ecommerce brands. This
This is a flexible, fully remote position that only requires you to have some desk space! We only require that you are available via slack during professional working hours for quick check-ins and meetings.
You will be working directly with the Director Of Operations and will be responsible for managing customer service tickets through Gorgias, our customer service ticketing software.
We are looking for part time, hourly, team members who want to work 10-30 hours per week. The pay is $20/hour. If performance is strong, this role has the potential to become a full time, salaried position with covered health benefits, unlimited paid time off, and a year end profit sharing bonus.
If you are an outgoing, positive person and want to join our team, please apply!
Requirements
- Excellent written, verbal, and listening skills
- Ability to multitask and work quickly
- Critical thinking skills
- Ability to self-start and own projects
- Strong attention to detail
- Experience with e-commerce, Shopify, and/or Gorgias preferred
Benefits
- Work From Home
- Family Leave (Maternity, Paternity)
Boomn
Address
Chicago, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
58. Customer Service Associate – Remote Nationwide
Lumeris Chicago, IL
- $16 Hourly
- Full-Time
In order to apply for a position at Lumeris, you must create an account using your email address and a password of your choosing. This account will allow you to receive notifications each step of the way through the job application process. With these updates, you’ll never have to wonder where you are in the process. Additionally, we can easily send pertinent documents to you for your review. Once you create the account, you may apply to any position you feel is a good fit without having to re-enter information. Thank you for your interest in Lumeris.
Position:Customer Service Associate – Remote Nationwide
Position Summary:Join Our Growing Team!
* $16/hour
* $1,000 Sign-On Bonus
* Pay Increases Every 3-6 Months During The First 2 Years
* Performance-Based Incentive Up To $225 Each Month
Job Description:Join Our Growing Team at Lumeris!
Lumeris partners with payers as well as providers to help transition healthcare systems from a fee for service model to value based healthcare and enhance the patient and physician relationship seeking extraordinary clinical and financial outcomes located in St. Louis, MO. Lumeris enables health systems to co-produce better health with consumers in their communities through the deployment of comprehensive, technology-enabled population health services and insurance products. We align providers and payers across populations with technologies, processes, behaviors, and information to achieve high-quality, cost-effective care with satisfied consumers – and engaged physicians.
Life at Lumeris.
Lumeris is changing the healthcare industry. Every employee within our organization plays an important part in that.
In every department and every role, we offer strong opportunities for professional advancement and growth.
We’ve created a set of guiding principles that impact everything we do. These principles define our interactions with each other and inspire the way we live and work within the organization each day.
- Act like an owner
- Do the right thing
- Stay excited
- Keep learning
- Work together
Position: Customer Service Associate
As a Customer Service Associate, you will have the opportunity to apply your superior customer service and communication skills to help our members live healthier lives. By applying your active listening and critical thinking skills, you will be empowered to help our country’s aging population receive the best health care available and get the most out of their benefits.
We maintain success at Lumeris by providing a robust training period to ensure you are confident and ready for action! No Team Member is in this alone! Our Subject Matter Experts and Supervisors are here to guide you along the way!
Why Join Our Team?
At Lumeris, you will be part of a team that is focused on solving the nation’s healthcare problem, and you will be able to contribute to our purpose. In addition, you will have:
- Defined career growth and long-term opportunities – including scheduled pay increases every 3-6 months, totaling a 19% pay increase over the first 2 years of employment
- Shift differential pay for nights and weekends
- Ability to earn monthly incentives based on individual performance
- Peer recognition program and other team-based rewards and recognition programs
- Frequent advancement opportunities
- Continuous learning environment including ongoing coaching as well as classroom (virtual and in-person) and computer-based training
- Choice of three unique medical plans
- Prescription Drug, Dental, Vision, Life, and Pet Insurance
- Employee Contributions for HSA and FSA accounts
- 401K with Company Match
- Paid Time Off and Paid Holidays
- Tuition Assistance
To apply for a position at Lumeris, you must create an account using your email address and a password of your choosing. This account will allow you to receive notifications each step of the way through the job application process. With these updates, you’ll never have to wonder where you are in the process. Lumeris is an EEO/AA employer M/F/V/D. For more information, go to http://www.lumeris.com.
Role and Responsibilities:
- Respond to and document customer calls accurately and professionally with a friendly tone and a genuine delight to serve
- Resolve customer service inquiries which could include: benefit and eligibility information; billing and payment issues; customer material requests; physician assignments; authorization for treatment; Explanation of Benefits (EOB); and more
- Handle escalated situations and act urgently when necessary
- Make outbound calls as needed to: members, providers, pharmacies, hospitals etc. to resolve issues
- Issue form letters & forms when appropriate
- Investigate and respond to general and complex inquiries and document in the system as appropriate
- Interact with other departments including Enrollment and Medical Management to resolve issues
- Adhere to compliance requirements of Centers for Medicare & Medicaid Service (CMS)
- Willing and able to work flexible hours including weekends during part of the year as well as overtime when needed
Experience, Qualifications and Education:
- High School diploma or equivalent and at least 6 months of related experience
- Experience with computer and Windows PC applications and the ability to learn new and complex computer system applications
- Working knowledge of Microsoft Outlook, Word, Excel and Power Point
- Excellent verbal communication skills including the ability to clearly and professionally speak to associates and customers at all levels
- Detail oriented and organized
- Strong investigative and problem-solving skills
- Able to read, comprehend, and accurately follow instructions in a frequently changing environment
- Able to type 30-45 wpm
- Prior health care or insurance experience preferred
- Prior experience with FACETS is a bonus
- STRONG commitment to Service Excellence and delivering a Best in Class customer service experience that results in a Five Star rating from the Centers for Medicare & Medicaid Service (CMS)
- Bi-lingual is a plus
Working Conditions
- While performing the duties of this job, the employee works in normal office working conditions.
Disclaimer
- The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
Lumeris is an EEO/AA employer M/F/V/D.
Location:Addison, TX, Addison, TX, Ann Arbor, MI, Apollo Beach, FL, Arlington, TX, Atlanta, GA, Austin, TX, Baltimore, MD, Barrow, GA, Bartow, FL, Baton Rouge, LA, Boston, MA, Brandon, FL, Braselton, GA, Carson City, NV, Charlotte, NC, Chicago, IL, Clearwater, FL, Columbus, OH, Dade City, FL, Dallas, TX, Dayton, OH, Denver, CO, Detroit, MI, Durham, NC {+ 39 more}
Time Type:Full timeLumeris
Address
Chicago, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
59. Customer Service Representative (Remote)
Everlight Solar Chicago, IL
- US$22,000 to US$30,000 Yearly
- Full-Time
Job Description
Everlight Solar is seeking a highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This entry level position is full-time, remote, and will require some night(s) and weekend(s) work. The Customer Service Representative will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
This is a role for Apple power-users, must know iWork and be skilled with iOS and macOS.
Everlight Solar is a rapidly growing company and the leader of solar energy in Wisconsin. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.
Customer Service Representative Responsibilities
- Handle high amounts of incoming calls
- Identify and evaluate customers’ needs to deliver satisfaction
- Build sustainable relationships of trust through open and interactive discussion
- Provide accurate, valid and comprehensive information by using the right methods/tools
- Manage complaints, provide proper solutions and options; follow up to secure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
Customer Service Representative Requirements
- Some proven customer support experience or experience as a client service representative is preferred
- Strong phone administration skills and active listening capabilities
- Ability to work independently and as a member of various teams and committees
- Strong attention to detail
- Exceptional communication and presentation skills
- Ability to multi-task, prioritize, and control time effectively
- Experience with iOS and MacOS
- Ability to work some nights & weekends
Everlight Solar is proudly an equal opportunity employer. We invite veterans, people with disabilities, ex-cons, people from all ethnic backgrounds, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.
Salary: US$22,000 – US$30,000/ year
Everlight Solar
Address
Chicago, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
60. Customer Service Representative
Stericycle Chicago, IL
About Us:At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people’s lives, communities, and our planet by protecting their health and well-being. Change your career. Change your world. Join Stericycle and help protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose:Work from Home – Customer Service Representative opportunity! Under immediate direction, maintains sound customer relationships by handling questions and concerns with speed, accuracy and professionalism. Provides timely response of customer inquiries up to and including scheduling of pick-ups, billing, payments, product orders, etc., and all other aspects of a customer’s needs.
This is a fully remote, work from home Customer Service Representative opportunity!
Key Job Activities:Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests, according to established standards with attention to style, tone, and manner of communication, received through the automated phone system, email, web, or mail regarding inquiries on invoices, payments, and collections as outlined by the Customer Service Supervisor, positioning Stericycle products and services to customers. Must be able to re-search customer issues and find workable solutions
Share ideas with department that increase efficiencies and effectiveness of customer needs
Performs necessary record keeping activities
Perform other duties and responsibilities, as assigned
Education:Preferred Education: in High School or EquivalentExperience (North America & LATAM):High School diploma/GED or equivalent
Six or more months of general business experience, preferably in a customer service environment, or the equivalent in related work experienceExperience (EMEAA):Certifications and/or Licenses:Benefits:Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.
Disclaimer:The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
Stericycle
Address
Chicago, IL, 60610 USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
61. Sales/Customer Service – No Vaccination Required
ALTIG River Forest, IL
- US$70,000 to US$75,000 Yearly
- Full-Time
THIS IS A FULLY REMOTE POSITION!ALTIG is growing its team and is looking for good Sales Representatives with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Sales Representatives with ambitious goals…About Sales Representatives Position:As a Sales Representative, you will be the bridge between the company and the customer. You’ll have the choice to participate in a career track to management within 60-90 days of tenure.
A training program that promotes from within, designed to give you full control of a successful career path with the company from day one.Our representatives do not cold-call or solicit for clients; instead, we have a public relations department that has connections with over 44,000 groups across North America and we help provide them with supplemental benefits.Requirements: Excellent communication skills Basic computer knowledge Work ethics Outgoing, fun & energetic with an upbeat personality Accountability and coachability Time management skills Pass a criminal background checkNo experience is necessary. We will train you on everything you need to know to be successful! Benefits (after 90 days) Paid weekly ($70,000 – $75,000 1st year average) Bonuses Health Insurance Reimbursement Life Insurance Retirement Plan
ALTIG
Address
River Forest, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
62. Customer Service Representative- Remote $1700 SIGN ON BONUS!
Lincoln Financial Group Schaumburg, IL
Alternate Locations: Fort Worth, TX (Texas); Atlanta, GA (Georgia); Austin, TX (Texas); Baltimore, MD (Maryland); Baton Rouge, LA (Louisiana); Birmingham, AL (Alabama); Boise, ID (Idaho); Boston, MA (Massachusetts); Buffalo, NY (New York); Canonsburg, PA (Pennsylvania); Charlotte, NC (North Carolina); Chicago, IL (Illinois); Cincinnati, OH (Ohio); Cleveland, OH (Ohio); Columbia, SC (South Carolina); Columbus, OH (Ohio); Concord, NH (New Hampshire); Dallas, TX (Texas); Deerfield Beach, FL (Florida); Detroit, MI (Michigan); Dover, NH (New Hampshire); Durham, NC (North Carolina); Edina, MN (Minnesota); Edison, NJ (New Jersey); Ellicott City, MD (Maryland); Fayetteville, SC (South Carolina); Florence, SC (South Carolina); Fort Lauderdale, FL (Florida); Fort Wayne, IN (Indiana); Gainsville, FL (Florida); Glen Allen, VA (Virginia); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Houston, TX (Texas); Huntsville, AL (Alabama); Indianapolis, IN (Indiana); Irvine, CA (California… Jacksonville, FL (Florida); Johnson City, TN (Tennessee); Kansas City, KS (Kansas); Lexington, KY (Kentucky); Los Angeles, CA (California); Louisville, KY (Kentucky); Lutherville, MD (Maryland); Madison, WI (Wisconsin); Memphis, TN (Tennessee); Miami, FL (Florida); Milwaukee, WI (Wisconsin); Minneapolis, MN (Minnesota); Nashville, TN (Tennessee); New York, NY (New York); Norwood, OH (Ohio); Omaha, NE (Nebraska); Orlando, FL (Florida); Paramus, NJ (New Jersey); Parsippany, NJ (New Jersey); Philadelphia, PA (Pennsylvania); Phoenix, AZ (Arizona); Pittsburgh, PA (Pennsylvania); Plano, TX (Texas); Plymouth Meeting, PA (Pennsylvania); Portland, ME (Maine); Portland, OR (Oregon); Radnor, PA (Pennsylvania); Raleigh, NC (North Carolina); Richmond, VA (Virginia); Rochester, NY (New York); Rockville, MD (Maryland); Rolling Meadows, IL (Illinois); Rye Brook, NY (New York); Salt Lake City, UT (Utah); San Antonio, TX (Texas); Schaumburg, IL (Illinois); Scottsdale, AZ (Arizona); Seattle, WA (Washington); Southfield, MI (Michigan); St. Louis, MO (Missouri); Syosset, NY (New York); Tampa, FL (Florida); Toledo, OH (Ohio); Tupelo, MS (Mississippi); US All Regions; Vienna, VA (Virginia); Virginia Beach, VA (Virginia); Washington, DC (District of Columbia); White Plains, NY (New York); Windsor, CT (Connecticut); Woodmere, OH (Ohio); Work from HomeWork Arrangement: Work from HomeRelocation assistance: : is not available for this opportunity.Pay Range: $14.90 – $22.36 Bonus Potential:Requisition #: 66462The Role at a GlanceWe are excited to bring on an Annuity Service Representative to join our contact center team supporting Life and Annuity Operations.Background DetailsThe Life and Annuity Operations team will provide you with several weeks of paid training where you will gain knowledge and skills in several diverse annuity products.
You will also receive ongoing classroom and hands-on training, coaching, and development to perform in this fast-paced environment.As an Annuity Customer Service Representative, you will serve as the first point of contact for our annuity customers (i.e. contract owners, beneficiaries, financial professionals, etc.). You will be responsible for answering inbound calls where you’ll be addressing customer service inquiries and concerns.
You will build rapport with and educate our customers about their annuity contracts while using technology and multiple resources. Our goal is to deliver a positive and memorable customer experience while helping our customers feel more confident about their financial future. If this sounds like a role for you, please read on!What you’ll be doing Communicate with roughly 50-90 customers throughout the day, answering questions and providing accurate information regarding their annuity contract through the utilization of multiple applications and platforms.
Work in a fast-paced, structured, team-oriented environment with a diverse group of employees focused on meeting the needs of the company and our customers
Lincoln Financial Group
Address
Schaumburg, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
63. Customer Service Agent
Moo Properties Chicago, IL
- US$44,000 to US$52,000 Yearly
- Full-Time
Imperium 7 is looking for a Customer Service Agent. Your role will require you to establish relationships with our client base through inbound and outbound sales operations. You’ll discuss the services available and turn opportunities into sales by identifying customer needs and promoting the benefits.Salary range: $44000 – $52000 per year.**Responsibilities*:** Answering and directing customer queries. Partner with customers to effectively resolve issues through phone, live chat, and email communications, adapting to fluctuations in the volume of incoming inquiries. Update customer information in the customer service database during and after each customer itneration. Submit communications. Handle marketing and sales projects as needed. Strictly adhere to company compliance standards and attend all required training. Bachelor’s Degree in Business or a related field is an asset. Strong verbal and written communication skills required. Previous experience in a customer service position is an asset. High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Can take ownership of challenging scenarios and bring them to resolution Problem-solving attitude. Ability to work well under pressure and meet tight deadlines.* *This is not a remote job** Disability Insurance Employee Assistance Program Flexible Schedule
Moo Properties
Address
Chicago, IL, 60684 USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
64. REMOTE ONLY!! Client Services Representative
Interactive Brokers Chicago, IL
Job Description
Remote Opportunity with Interactive Brokers!!We seek several motivated individual to join our Client Service Representative team. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.
The successful candidate will be motivated, have strong initiative, analytical and methodical. We offer you a position that will both challenge and reward you. We look forward to reviewing your online application.
Essential Duties and Responsibilities
- Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy.
- Client inquiries typically encompass a broad array of themes including: Operability of IB Trader Workstation, Web Trader and Mobile Trader execution platforms including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions. Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions. Margin calculations; Commission structure, interest, and fee.
- Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues.
- Customer service is the primary function where calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires general knowledge of the organization, products, and/or services to assess needs and suggest solutions.
Qualifications
- Experience in financial services position (e.g., brokerage, banking, trading, exchange, or clearinghouse) preferred but not required.
- Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email, or online chat.
- In depth understanding of the following financial instruments: stocks, securities options, futures, options on futures, foreign exchange, and fixed income.
- Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies.
- Multi-language skills an advantage
Requirements
Bachelor’s degree or pending degree completionResiding in any of the following states:
California
Connecticut
District of Colombia
Florida
Illinois
Massachusetts
Maryland
New York
New Jersey
North Carolina
Ohio
Virginia
WisconsinCompany Benefits & Perks
- Competitive salary, annual performance-based bonus and stock grant
- Retirement plan 401(k) with competitive company match
- Excellent health and welfare benefits including medical, dental, and vision benefits
- Wellness screenings and assessments, health coaches and counseling services through Employee Assistance Program (EAP)
- Paid time off and a generous parental leave policy
- Education reimbursement and learning opportunities
#LI-NB1
Company OverviewInteractive Brokers (“IBKR”), a subsidiary of publicly-traded Interactive Brokers Group, Inc., based in Greenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers. IBKR’s premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account. IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field.
Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.
Our headquarters are in Greenwich, CT, USA. IBKR has offices in the United States, Australia, Canada, China, Estonia, Hong Kong, Hungary, India, Ireland, Japan, Luxembourg, Russia, Singapore, Switzerland and United Kingdom.
IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world.
Click HERE to view a short video with a few words from current Interactive Brokers employees.
(If the hyperlink is not active, copy and paste the following URL in your browser: https://www.interactivebrokers.com/en/index.php?f=31899)For more information, please visit www.ibkr.com/info
North America Agency recruiters interested in working with us can apply HERE.
Interactive Brokers
Address
Chicago, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
65. Call Center Customer Service Representative
Paper Source Forest Park, IL
Call Center Customer Service Representative
This currently a remote position, and reports directly to the Customer Care Manager and is based out of the
Paper Source Distribution Center at 7801 Industrial Drive, Forest Park, IL 60130.
Schedule is Monday – Friday either 8am – 4:30pm or 10am – 6:30pm. (Please indicate your preference during application process.)
Position Summary
The Call Center Customer Service Representative is responsible for assisting customers with placing orders, answering questions and resolving issues with exceptional customer service via phone and email in a call center environment. This is a full time position offering benefits.
Essential Job Responsibilities and Accountabilities
- Demonstrates passion for the Paper Source brand and its products.
- Demonstrates time management skills and ability to prioritize and multi task with laser-like focus to detail.
- Demonstrates customer service ability, articulating thoughts into clear and concise written and verbal communication.
- Demonstrates strong Microsoft Excel proficiency, effectively and efficiently toggle between various tabs and windows, and have a solid working knowledge of Google docs and Microsoft Outlook.
- Responds directly to customer inquiries received via phone and email during ordering, proofing, production, and delivery, including information or status.
- Provides product or ordering advice commensurate with service received at the store level.
- Provides service resolutions to customers and communicates to the team for execution when needed.
- References paper order forms, various documents, and customer folders/physical orders as needed.
- Updates documents with order changes received through direct customer contact including products, shipping address, ship method, refunds and payment collection.
- Proactively notifies customers of ship date delays, utilizing information from the team.
- Capture payment, process refunds and discounts for custom orders.
- Process cancellations.
- Adheres to productivity targets as established by the Customer Care Manager.
Requirements
- Minimum of 2 years of customer service in a call center environment.
- Strong Microsoft Excel proficiency, effectively and efficiently toggle between various tabs and windows, and have a solid working knowledge of Google docs and Microsoft Outlook.
Paper Source
Address
Forest Park, IL
USAIndustry
Business
Apply Now
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100 Remote Customer Service Representative Jobs
66. Customer Support Representative, Intuit TurboTax – Remote
working solutions Chicago, IL
- US$19 Hourly
- Contractor
Working Solutions seeks a courteous, helpful customer service agent for a one-of-a-kind opportunity to support Intuit TurboTax’s customers from the comfort of their home. In this role, you will help customers with product and tax support while using your technical skills. Learn about our bonuses and incentives.
*Please allocate at least 45 minutes to complete the application process. More on the process.
Independent contractors will provide customer support via phone and/or video chat. Customer interactions focus on software navigation and localization of previous tax returns and amendments. In this role, you will provide an empathetic approach to customer interactions, leveraging critical thinking and multi-tasking capabilities and escalating while necessary.
Schedule:
- Contract runs early January through April 18th
- Flexible schedule opportunities
- Available anytime between 7am – 11pm CT
- Weekday and weekend options
Compensation:
- Earn up to $19 per productive hour
- Customer service experience and demonstrated ability to deliver high-quality customer service across different channels (phone, chat, e-mail)
- Excellent written and verbal communication
- Attention to detail
- Friendly tone and professional demeanor
- Self-motivated and resourceful
- Tech-savvy and avid computer user
Technology & Equipment Requirements:
- Personal computer (no tablet)
- Broadband internet connection, recommended at least 10 MBPS
- Wired internet connection (no wi-fi)
- Windows 10 operating system
- Valid antivirus software installed, running and up to date
- USB headset with microphone
*Full PC requirements
Work Environment Requirements:
- Quiet, uninterrupted space
- Organized desk area
- Professional appearance (if on camera)
We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.
Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.
working solutions
Address
Chicago, IL
USAIndustry
Business
Apply Now
100 Remote Customer Service Representative Jobs
67. Field Marketing Specialist – Remote
5H0 Hub International Limited North Riverside, IL
Full-Time
Reporting to the Field Marketing Manager, the Field Marketing Specialist will develop and execute lead generation and pipeline acceleration marketing programs for assigned markets. The Field Marketing Specialist will be responsible for helping us grow brand awareness, maintain our regional shared leads program to deliver high quality leads and support pipeline acceleration activities to further generate revenue. The ideal candidate will have excellent organizational skills, be results-driven and have superior attention to detail, especially with analytics. Being a part of the Marketing Center of Excellence, this is a great position to learn and grow with the company, requiring a unique combination of micro and macro planning.
Note: This role is Remote and can be anywhere in the United States.
Responsibilities:
- Coordinate with manager on executing marketing initiatives in assigned region marketing plans
- Support managing strategy logistics in marketing events (virtually & in-person) in assigned regions including event schedules, promotion, follow-up campaign and tracking performance to drive growth
- Manage logistics in lead generation campaigns (trade shows, sponsorships and speaking engagements, etc.) in assigned regions from start to finish including research (testing and optimizing), booking/contacts, coordinating day-of logistics with local offices, follow-up campaign and tracking performance to drive growth
- Manage advertising campaigns (digital and print) in assigned regions including research (testing and optimizing), booking/contacts, content creation, working with the design team and tracking performance to drive growth
- Support lead nurture and lead re-engagement programs and work with sales on opportunities with a lead qualification process
- Keep a pulse on new and creative opportunities to drive lead generation in assigned territories
- Provide support for all other members of the field marketing team and their duties as needed
- Provide proactive consultative services to the team (internal & external) that are within project scope to drive towards a marketing center of excellence
Qualifications
- Bachelor’s degree in Marketing, Communications, or related area
- Minimum of 4+ years of experience in a corporate or agency environment with involvement in executing marketing strategies
- Solid understanding of demand generation program creation, execution, measurement, analysis and reporting
- Strong understanding and demonstrated proficiency on leveraging CRM and marketing automation tools (Microsoft CRM preferred)
- Highly organized with the ability to juggle competing demands, priorities, and resources
- Self-motivated “go-getter”, strong-willed, with a positive attitude who thrives in a fast-paced environment and can react to changing priorities
- Strong attention to detail and keen focus on quality
About HUB International:
HUB International is the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 12,000 employees in 450 offices throughout North America, HUB has grown year over year due to organic growth, new products and services, mergers and acquisitions, and a great team of people. Our talent exemplifies our strong core values which drive our unique corporate culture. HUB’s entrepreneurial spirit is evident in our people, products and philanthropic initiatives. We are passionate about our talent. Join our winning team!
#LI-LG2
#LI-REMOTE
#INDUS
#INDCA
Department Marketing
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor’s degree (4-year degree)HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .EEOAA Policy
E-Verify Program
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Employment Type: FULL_TIME
5H0 Hub International Limited
Address
North Riverside, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
68. Shared Service Center-Customer Contact Specialist
OK International Downers Grove, IL
Dover is a diversified global manufacturer with annual revenue of over $7 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.” Additional information is available atdovercorporation.com.
Position Summary
The primary focus of this role will be on improving, overseeing, and managing documentation for the Tier 1 customer service support teams. This individual will have the responsibility of ensuring up to date information and documentation for the Tier 1 customer service team(s). This role is heavily focused on supporting the continuous improvement of HR operations within Dover.
Job Functions:
- Be responsible for updating documents that the tier 1 customer service team(s) use
- Creating/maintaining scheduled maintenance of customer service documents such as desktop procedures or standard operating procedures
- Manage vendor relationships for content that are needed by the HR customer service teams
- Be responsible for providing operational support on day-to-day basis internally to the Tier 1 HR customer service support teams
- Play a major role in the continuous improvement of the team.
- Creating standard processes that are auditable, repeatable, and documented for the Tier 1 team
- Liaison with local HR whenever there are concerns or questions regarding projects
- Work cross-functionally across local and corporate teams
- Support the processing of tickets in ServiceNow to sustain SuccessFactors, payroll, and ancillary systems
Qualifications:
- Bachelor’s Degree in Human Resources or related field or equivalent experience.
- Strong problem-solving skills
- Strong communicator
- Strong excel skills
- Ability to meet deadlines and possess strong analytical and organizational skills
- Experience working with remote teams
Preferred Experience:
- 3+ years of experience within an HR Shared Services role
- Prior experience in HR
- Vendor Management
- Prior experience with case management systems
- Prior experience with SuccessFactors
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
This position may be located in: Americas : United States : Illinois : Downers Grove
Sub Division : Dover Corporation
Job Requisition ID : 40101
OK International
Address
Downers Grove, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
69. Sales Manager – REMOTE (Chicago Market)
Sonesta International Hotels Chicago, IL
Job Description Summary
The Sales Manager (Remote) sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.
The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in their market segments. The Sales Manager is also responsible for prospecting and closing on assigned accounts to positively impact hotel revenues.
The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external) and achievement-oriented leaders.Job Description
Principle duties and responsibilities (Essential Functions) include:
Operational/Functional:
- Prospect, solicit, negotiate and book new and repeat business to ensure maximization of revenue in order to achieve and/or exceed budgeted revenue and solicitation goals.
- Develop and execute action plans against existing and new target accounts to achieve and exceed sales quotas within the assigned segment.
- Represent the hotel at local trade shows, community events, industry meeting, sales trips and blitzes.
- Develop networking opportunities through active participation in community and professional associations, activities and events. Travel locally to conduct outside calls and to learn about the competition and the customers.
- Prepare and present effective and persuasive presentations to prospective clients. Prepare and present status and period end reports, maintain well-organized documentation and coordination of customer service requirements with hotel operations staff as appropriate.
- Attend weekly sales, revenue and department meetings.
- Assist the Sales & Marketing Leaders with budget and forecast and complete special projects and assignments as designated.
Strategy and Planning:
- Develop key focus areas and markets for sales solicitation/prospecting.
- Develop personal sales campaigns and promotions in order to generate leads, promote hotel and increase visibility.
- Develop and maintain knowledge of market trends, competition and customers.
Leading with Passion:
- Utilize and collaborate with resources across different departments and corporate office.
- Lead by example and operate with integrity and respect.
- Inspire your coworkers to embrace and demonstrate Sonesta’s core values and the guest service standards.
Additional Job Description
Work Environment
- Remote position primarily working from a desk at home.
Travel
Up to 10% travel may be required.
Education and Experience
- High school degree or equivalent required. College course work in related field preferred.
- 2-3 years sales or marketing related experience required.
- Sales experience in a hotel preferred.
- Delphi FDC experience preferred, but not required.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Sonesta International Hotels
Address
Chicago, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
70. Customer Service Specialist (Central or West Coast)
BBYO Chicago, IL
Location: Remote (Central Time or Pacific Time Zone Operating Hours)
Work Schedule: Monday-Friday 9-5 CST or 9-5 PST
Salary Range: US$42,000-US$50,000
Start Date: Early January 2022
Who is that one person who changed your life? Do you want to be that person for others? If so, read on, because BBYO is looking for awesome talent to join our team as a Customer Service Specialist as part of our Movement Experiences team.
As a Customer Service Specialist for BBYO, you will be responsible for recruitment, registration and support of teens who participate with any BBYO Movement Experience and support organization-wide customer service.
The ideal candidate has a great personality, is outgoing, likes to offer individuals new experiences, extremely organized, solution- and detail- oriented, and quick to learn new technologies and platforms. This person has customer service experience and enjoys being ‘one step ahead’ in anticipating needs of each family. This position will report to the Senior Manager of Program Registration & Administration.
You: You have experience working in customer service, travel programs, and engaging with teens and parents. You thrive when given the chance to sell amazing meaningful programs and support teens through the registration process. You equally love tending to all details behind-the-scenes, while keeping an eye on the big picture. You possess a skill set that includes strong customer service, logical thinking, and professional writing. You are a self-starter, a problem solver, a collaborative team player, tech savvy, and enjoy working in a constantly evolving environment. Making a difference in the lives of tens of thousands of Jewish teens feels both energizing and empowering, which makes you well-equipped to join our fast-paced and innovative team.
Us: We are a global network of passionate professionals working to amplify Jewish teen life worldwide. We are the Jewish community’s largest and fastest growing pluralistic platform for reaching and inspiring Jewish teens, built on 97 years of storied history. We do this challenging and invigorating work through our partners in more than 725 local, teen-led chapters across 55+ countries, at hundreds of weekend retreats during the school year, and across a rapidly growing suite of global exchanges, campaigns, and movement initiatives all year-round. Over the summer, we run dozens of movement experiences including extensive Israel travel, missions, and community tours across six continents, and a myriad of leadership camps. Our team is strong, agile, creative, inclusive and every day is different by design. We are results-driven, and we enjoy working together as much as we believe in the mission we are chasing together.
What You will Get to Do as a Customer Service Specialist:
Customer Service [50% amount of hours/week]
- Promote and respond to phone calls, emails, and any needs to families interested in Passport/Domestic program travel
- Respond to phone calls, emails and any needs to families supporting International Convention
- Assist participants on flight and travel related logistics
- Coordinate inventory and responsible for shipping of IC items
- Support general organizational customer service including but not limited to general database assistance and supporting parents with MYBBYO, registration, membership and scholarship assistance.
- Support regions with their backend customer support needs.
- Serve as a key member of the Movement Experiences team, working every day to advance BBYO’s organizational goals
Operations / RootOne Coordinator [20% amount of hours/week]
- Responsible for all logistics around RootOne travel vouchers
- Confirming all forms have the information needed
- Education component/All logistics including- Class registration, attendance, Zoom, BBYO
- Pull any data needs for RootOne
Ad hoc Movement Experiences Related Projects [30% amount of hours/week]
- Responsible for collection of medical, travel forms for all Movement Experiences (IC, Passport and Domestic)
- Support logistics for team retreats
Job Requirements:
- Bachelor’s degree required
- 1-3 years of relevant professional experience
- Experience with sales and customer service
- Ability to manage participant data, event revenue, expense, supply inventory and travel details accurately
- Excellent database, writing and communication skills
- Ability to travel on an as needed basis – approximately 20% of the year, to support BBYO Passport’s business as well as attend core BBYO annual moments like Team retreat, Staff Conferences, International Convention, Summer Experiences, and Passport staff training.
- Comfortable with technology, social media, and other creative tools
Benefits of Working for BBYO:
- Health, Dental, Vision, Short- & Long-Term Disability, and 2.5x Salary Life Insurance
- Unlimited paid time off (PTO)
- 22 Paid Secular and Jewish Holidays
- Flexible Work Environment
- Generous 403b and Roth Retirement Plan with Vested Match
You will find friends and a place where you can have fun, learn, grow, celebrate your Jewish identity, give back to your community, and, most important, be yourself.
BBYO
Address
Chicago, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
71. Project/Program Manager- Financial Services (REMOTE U.S.)
Ntt Data International Chicago, IL
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Project/Program Manager- Financial Services (REMOTE U.S.) to join our team in Chicago, Illinois (US-IL), United States (US).
Do you find yourself seeking the next big challenge? Step into a role where you are responsible for managing to goals and expectations; one where you are able to see the finish line – and truly be part of the broad team’s success in reaching it!
Our Company
NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
FSI Consulting Practice
Our Financial Services Consulting team includes management consultants help financial institutions respond to digital proliferation by focusing on customer-oriented services, just-in-time services, and modularized product offerings. We’re a partner who’s there for our client’s transformation journey – from strategy and delivery to achieving business outcomes. Our clients include many of the top 10 U.S. banks.
The Role
As a Manager, you will have access building incredible opportunities with our clients. You will work collaboratively as part of a client-facing team to deliver value to our clients and help them meet their business objectives. The NTT Data Global presence will allow opportunities across a variety of industries and, possibly, countries! Our client base and expertise span strategic financial services institutions including top 10 U.S. banks, global payment providers, and top wealth management firms. You will regularly interact with and learn from our industry experts and more experienced team members in driving business solutions and outcomes to help our client achieve their digital, data and transformational goals.
Key Responsibilities
- Accountable for managing the lifecycle for a complex cross functional body of work that has a long-term positive impact on the company
- Establish collaborative and productive relationships with product management, governance, UX design, vendors, and other supporting teams.
- Foster an environment of engineering excellence and innovation. Insist on designing to the edge.
- Works closely with development teams to build and launch new products, features, and programs.
- Define and organize the program, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution (from ideation to delivery)
- Don the scrum master hat for your team. Own planning, standups, demos, retrospectives, and the execution of your sprints. Removes blockers and always find the path forward in challenging situations
- Keep program deliverables on track. Ensure teams are building using modern practices and tools. Recognize and act of your responsibility for driving change for the entire development community.
- Cultivate operational excellence within your teams. Understand service level agreements (SLA) and how your systems are performing in relation to them. Ensure your systems self-report breaches and understand root cause. Insist that your teams provide timely resolution of identified production defects.
- Obsesses about your customers. Closely track and resolve any customer pain points for your products/features
- Be an influential leader and help mentor and grow your team. Create an environment of individual accountability. People grow to meet expectations. Yours should be high.
- Operate successfully in ambiguous environments.
- Communicate upward and outward
Basic Qualifications for the Role
- Bachelor’s degree in business or a related field
- 5+ years of experience of Financial Services Industry in a project management function
- 3+ year(s) of experience on projects that focused on one or more of the following projects in an Agile environment:
-
- Bank modernization
- Card and payments
- Core financial services
- Lending – retail and commercial
- Mergers, acquisitions, and divestitures
- Wealth management
-
- 3+ year(s) of experience working with software development teams, product development, or implementation experience
- Flexibility to travel 50%+ as COVID 19 restrictions are lifted
About NTT DATA ServicesNTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please emailEEOOfficer@nttdata.com for assistance.
Ntt Data International
Address
Chicago, IL, USA
Industry
Finance and Insurance
Apply Now
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72. Customer Service & Sales/Call Center (No Cold Calling)
Enova International Chicago, IL
- $16 Hourly
- Full-Time
We are offering a $1,000 Signing Bonus!PLEASE READ: All associates are currently working remotely due to COVID-19 until further notice…This position will be located at 175 W. Jackson Blvd.Chicago, IL 60604.Must be able to pick up equipment from our office on the first day!Enova is hiring for individuals who can receive and place calls to consumers who are interested in loans at a call center environment.There is no cold calling involved as our reps talk to customers who already have interest in our loans.You will assists customers through the application and signature process and help minimize loan withdrawals by overcoming customer’s concerns and selling the customer on features and benefits the company offers.You must be comfortable taking direction and able to think on your feet.We are looking for inbound and outbound reps!Why join Enova?This position is temporarily remote but when we are back in the office, you wear jeans to work every day!That’s right – it is a fun and casual work environmentGrow your career with training and development to reach goals of advancementEarn points with the employee rewards program by doing good work, trade them in to buy cool stuffYou’re right for this job if you have a/an: Ability to listen to a situation and think on your feetStrong problem solving mindset to overcome borrower’s obstacles and be persuasive when necessaryA desire to exceed your goals in a fast-paced, metric driven environmentCommitment to a team and department through excellent attendanceLocation: Temporarily, all associates are working remotely due to COVID.Once we determine it is safe to be back in the office, this position will be located at 175 W. Jackson Blvd.Chicago, IL 60604.*must be able to pick up equipment from our office on day one*Pay and Benefits: We are offering a $1,000 Signing bonus!You will also have the opportunity to earn a performance based bonus!$16.00 per hour.Full-time, permanent position!This is a direct hire position.Perks and benefits start day one!Schedule available: Monday – Friday 8:00am – 4:45pm*We only offer set full-time schedules (no part-time or flexible schedules).Enova Overview: Enova is a leading provider of online financial services that leverages its advanced technology and analytics to provide access to credit for non-prime consumers and small businesses.Our roots are in Chicago, but we have served nearly 5 million customers through our six businesses in the U.S.
and abroad.We pride ourselves on hiring smart and driven people who bring new and innovative ideas to the table.Our philosophy is, Life’s short.Work someplace awesome.Our goal at Enova is to recruit, hire, develop and maintain a diverse workforce.It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.Job Type: Full-timePay: $16.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayNo nightsSupplemental Pay:Bonus payWork Location: One location
Enova International
Address
Chicago, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
73. Customer Service, International Services
Addison Group Roselle, IL
Job Description
Customer Service Representative – Import Focus
Our logistics client is currently seeking a Customer Service Representative to join their team. The individual in this role will be the main point of contact for clients.
Location: Roselle/Remote (Hybrid Schedule after 2 weeks on-site training)
Compensation: US$50,000-62,000 based on experience
Job Description:
- Develop positive relationships with customers, overseas partners, carriers and customs brokers.
- Provide a full range of services from beginning to the end of the shipping cycle.
- Work with carriers to book and obtain best rates and routing for each shipment.
- Track and trace shipments for all phases of the shipping cycle with carriers and agents.
- Confirm and communicate shipment details in pre-alerts and updates to agents and shippers.
- Accurate and timely data entry into the Cargowise system for all phases of a shipment.
- Arrange transportation, schedule pick-ups from shippers utilizing reliable service providers.
- Confirm weight and dimensions once the shipment is received.
- Understand and apply visual compliance, AES filing, and wood packaging requirements.
- Produce and process timely and accurate invoice files.
- Filing.
Required Experience:
- Customer Service Experience
- Import Experience
- Cargowise Experience
Why choose Addison Administrative & HR?
- Pay: We negotiate high salaries using US Bureau of Labor Statistics
- Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
- Permanent Employment: Many of Addison’s Administrative job openings lead to potential permanent employment
- Connections: You connect directly with hiring managers from renowned organizations
- Options: You are presented multiple employment options near your home
- Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Addison Group
Address
Roselle, IL, USA
Industry
Business
Apply Now
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100 Remote Customer Service Representative Jobs
74. Hiring Remote Customer Service Reps – Part-Time/Full-Time – Hourly…
Path Hire Orland Park, IL
- US$16 to US$26 Hourly
- Full-Time
Customer Service RepresentativeHiring Remote Customer Service Reps – Part-Time/Full-Time – Hourly Rates Ranging $16-$26/Hr…Entry-Level and Experienced Positions Available. As a Customer Service Representative, your role will be to focus on providing the correct resolutions for both customers and the business. You will handle customer relationships and assist with their individual service needs whilst delivering best-in-class customer service.Job Description Handle specific Inbound/Outbound calls from customers Recognize individual customer service needs and resolve their inquiry Provide excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customers Maintain and update customer related information systems to ensure that our client hold accurate records; collect and access appropriate information relevant to type of call Respond to customers through a variety of channels including telephone (both inbound and outbound), internet, and written correspondence as appropriate Acquire detailed knowledge of product ranges and services to provide excellent service Serve customers across the product portfolio and resolve a wide range of common inquiriesQualifications High School Diploma Experience in contact/call center Good/Excellent Computer Skills Ability to work with MS Word and Excel Effective time management and self-accountability Excellent Written and Verbal Communication Skills High level of professionalismReview additional details and apply on online.Job Requirements: High School Diploma Experience in contact/call center Good/Excellent Computer Skills Ability to work with MS Word and Excel Effective time management and self-accountability Excellent Written and Verbal Communication Skills High level of professionalismLocation/Region: Orland Park, IL (60467
Path Hire
Address
Orland Park, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
75. Call Center Senior Associate
Ntt Data International Chicago, IL
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Call Center Senior Associate to join our team in Chicago, Illinois (US-IL), United States (US).
Serve as a Team Le
Serve as a Team Lead for the client. Monitor workloads and contact levels in order to assist management with agent and workload assignments across customer contact channels. Assist staff with questions and customer issues being a point of reference and guidance on the floor. Help to coordinate the resolution of urgent matters and escalations. Service inbound calls and emails and place outbound calls when necessary to follow-up with customers. Promote positive employee and customer relations and maintain the highest standards of ethics, quality and service. Provide professional, customer centric service to external and internal customers. Perform all other assigned duties in accordance with the client as well as NTT DATA policies and procedures and all state and federal regulations.
TEAM ASSISTANCE:
- Work closely with NTT DATA Management and client staff to ensure issues are properly escalated and resolved
- Assist and coach staff through various service related challenges being a source of help and positive guidance
- Monitor inbound ACD and email dashboards to ensure that agents are working assigned queues
- Be a Subject Matter Expert and point of reference on departmental policies, procedures and processes
- Handle escalated and/or complex complaints, disputes and inquiries received in accordance to policy
- Act as a liaison with NTT DATA and client departments, personnel and business units
- Tackle special tasks and projects as assigned
- Act in a supervisory capacity in the absence of Management
CUSTOMER SERVICE:
- When scheduled or based on established protocols, log into the ACD and/or email queue to service customers
- Maintain contact with customers via phone, email, fax and business correspondence
- Explain and administer company policies and procedures pertaining to the servicing of accounts
- Communicate effectively with internal and external customers determining corrective action to ensure customer satisfaction
- Respond to all assigned customer correspondence and voicemails within 24 business hours
- Notify customer of any issues that may prevent them from being fully satisfied and work to resolve issues in a timely fashion
Basic Qualifications:
- Minimum 3 years experience in a customer service and/or call center role dealing with the public
- Minimum 2 years experience working in a billing and account related service role preferred
In addition to the work requirements, candidates must meet the following requirements while assigned to work in a remote capacity:
Workspace
One that has minimal to no distractions, that is quiet and that would not hinder the servicing of customers via calls or email
Desktop/Laptops
Operating system must be Microsoft Windows 7 or higher (Chromebooks, ChromeOS, Linux and MacOS are not compatible with our systems)
4 GB of RAM
Storage Space: 60 GB of hard drive storage or higher. Solid State Drive preferred.
Mouse and Keyboard
Intel Core processor i3 and higher or AMD FX 6xxx and higher (or equivalent) preferred
Headset (USB corded headset preferred)
Unit must contain Anti-Virus Protection (Norton, McAfee, Kaspersky, Avast, etc.). Note that Windows 10 comes with built-in anti-virus software (Windows Defender).
Internet
Cable or DSL internet required (minimum speeds of up to 25 Mbps).
Internet Explorer 11
Ethernet cat 5e connection or higher strongly preferred
Additional
IOS, MacOS, ChromeOS and Linux are not compatible with our phone software.
Internet connectivity should be at least 25 mbps using DSL/Cable or Fiber
WiFi is strongly discouraged. A wired connection has proven to be much more reliable plus with WiFi we cannot determine strengths of bandwidth between the user and the router.About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please emailEEOOfficer@nttdata.com for assistance.
Ntt Data International
Address
Chicago, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
76. Virtual Executive Assistants for US Based Companies
Work Better Now, Trinidad and Tobago, RemoteAbout the job
Who We Are:
Work Better Now (www.workbetternow.com) provides our clients with full-time top-notch assistants who are solely dedicated to helping their client run its business.
What We Offer:
- Work from your home
- A workplace that values its people
- Above-average salary
- Paid vacations
- 3-month mark bonus: VAs receive a $150 bonus once they complete 3 months of work with their assigned client
Job Description:
Work Better Now virtual assistants (VA) work full-time (40 hours/week) as freelancers from their homes, helping businesses in the US with their administrative needs. WBN VAs work Monday through Friday during US business hours.
We are searching for ambitious, top-talented freelancers who are driven to succeed through providing long-term virtual assistant skills to the companies they serve.
As a WBN VA, you will have the privilege of assisting with a variety of common processes and tasks necessary to keep your client’s business running smoothly. While your duties will depend on the specific needs of your client, they will include but not be limited to.
- Calendar management
- Data entry
- Marketing tasks and sales research
- Building databases
- Email screening & replying
- Answering inbound calls
- Travel arrangements
- Help with personal tasks
Qualifications:
As an added ongoing benefit, we (WBN) ensure that our VAs are matched up with clients based on the VA’s skills and the clients’ needs. In doing so, here are the qualifications of those we consider to be “ideal candidates”.
- At least 2 years of previous work experience working with administrative tasks
- Bilingual in Spanish and English (advanced or proficient)
- Expertise with Microsoft Word, Excel, PowerPoint, Outlook/Gmail
- Proficient writing in English (including top grammar skills)
- Appropriate work-from-home environment
- USB headset with noise-canceling (ideally)
- FT availability (40 hours a week)
- Excellent relationship skills
Although not required, we also prefer candidates who have:
- Experience working with CRM systems
- Bookkeeping skills
Application process:
PLEASE NOTE: This amazing position is being made available for “career-minded” individuals only. Those who are looking to enter and grow with the companies that we serve. The opportunities will vary and the compensation will increase based upon those opportunities. Currently, we start with above-average salaries of $875.00 per month, and such can increase based upon how valuable you become to our clients.
To start the process, begin by clicking on the “I’m interested” button below. Please Note: Do not apply unless you are planning to go through the entire process. Applicants who do not complete the entire process cannot be considered for placement.
- Please keep all correspondence (CV….) in English.
- You can also apply even if you’re not looking to start working right away.
- You will have a period of 3-10 days (after the client’s interview) to get ready in case you’re currently employed with another company.
- WBN wants the best, and to those to whom the above applies, we encourage you to apply today!
Apply Now
100 Remote Customer Service Representative Jobs
77. International Freight Coordinator
Engaged in Life LLC Chicago, IL
Job Description
Position Summary
The International Freight Coordinator position is responsible for booking, shipment coordination, tracking, creating documentations, and general operational responsibilities. This individual will ensure the proper and timely movement of international ocean and/or air freight and information, while complying with internal and external requirements and providing exceptional customer service. We are considering candidates with or without experience to work from our home office in Parkville, MO. Remote candidates from other geographical areas with existing experience in international freight will also be considered.Essential Duties and Responsibilities
Duties include but are not limited to the following:
• Create import and/or export bookings with carriers
• Coordinate freight movement activities with overseas agents, local carriers and other vendors
• Generate and create shipping documents
• Accurate and timely completion of action items assigned by International Freight Supervisor
• Follow compliance SOPs to maintain compliance with FMC, US CBP, US Census etc
• Distribute items that come into International email inbox
• Other administrative duties as assignedSpecific Department Responsibilities
• Develop an awareness of US and international ocean and air import and export laws and regulationsRequired Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.• Ability to work independently while balancing appropriate collaboration with leadership oversight
• Ability to effectively interact with other employees of the organization
• Excellent time management, and prioritization skills
• Excellent oral and written communication skills in person and via phone
• Excellent follow‐through and detail orientation
• Able to effectively utilize computer programs including Word and Excel and transportation management system
Minimum Education and Experience
• High school diploma or equivalent
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.
• Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem‐solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.
• Work Environment: While performing the duties of this job, the employee is inside a central heat and air‐conditioned office building. The noise level in the work environment is minimal.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.
eShipping LLC is an equal opportunity employer.Engaged in Life LLC
Address
Chicago, IL, 60637 USA
Industry
Transportation and Storage
Apply Now
100 Remote Customer Service Representative Jobs
78. Rep I, Student Services (Remote)
Becker Professional Education Downers Grove, IL
Opportunity at a GlanceThis role is responsible for promoting student success through accurate and responsive advisement in service-related or sales areas, providing support and advocacy as needed for students throughout the student lifecycle. This position is a team-oriented, student facing role that services prospective students, current students, and other visitors and is responsible and accountable for the advisement of one product type based on the visitors’ unique needs. Members of this team are expected to adhere to policies and processes while working in the best interest of all customers while making use of available tools and resources. Successful members of this team function as a role model for our TEACH values and foster a culture of care consistent with our mission, vision, and purpose and promote the brand by maintaining a positive outlook of the organization to all customers.
Responsibilities
- Handles all incoming service-related inquiries (including, but not limited to, provide product overview and place orders for prospective and current students, technical issues, textbook request and all questions and concerns), via phone and electronic communication avenues within established service level metrics. Follows up with students as necessary.
- Assists and supports prospective students through the purchase process. Guides visitors to the appropriate resource in the most efficient manner if additional expertise is needed.
- Maintaining composure with escalated or difficult customers, utilizing active listening and de-escalation strategies.
- Overall understanding of the sales process from conception to completion (B2B, B2C, New Student, Former Student, Competitor pricing, Government, Campus Coordinators, International etc.) and identifies cross selling opportunities.
- Documents all interactions in CRM system, including updating contact information and detailed notes for each interaction through next steps and setting expectations for our students and prospective students.
- Utilizes appropriate systems, update categories and relevant student data to confirm and track accurate enrollment and interactions each student has with our contact center.
- Collaborates with other departments and functional areas to deliver an optimal student experience from inquiry through to continuing education courses.
- Identifies opportunities and solutions that improve current methods and actively participates in the change of a constantly evolving organization. Promote and explain availability and function of student self-service tools when applicable.
- Consistently meets/exceeds expected service metrics (including, but not limited to service level percentages, call monitoring scores, adherence, hold time, ASA, available time etc.) and utilizes downtime appropriately.
- Actively increases job and product knowledge by participating in educational opportunities and proactively researching student facing software, websites, and keeping abreast of communications related to updates and products.
- Assists with short term special projects and other duties as assigned.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree required
- Outstanding customer service skills with 1+ years of customer service or related experience required.
- Ability to work a variety of office hours including multiple evenings, and weekends.
- High level of interpersonal, communication and problem solving skills.
- Ability to work independently as well as function as part of a team.
- PC skills in Microsoft Office, Internet applications and database software.
- Strong verbal and writing skills
- Strong people skills
- Customer focused
- Able to work in an autonomous and entrepreneurial and, at times, virtual environment.
- Good organizational, interpersonal and professional communication skills.
EEOWe are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace. As an organization dedicated to educating the healthcare leaders of tomorrow and empowering members to make inspiring contributions to our global community, we know that it is our responsibility to lead by example and continue minimizing the risks of spreading COVID-19. Employment at Adtalem and/or its subsidiaries requires compliance with the organization’s Mandatory COVID-19 Vaccination Policy, to the extent permitted by the laws of your country, province/state, and/or local area. All employees in areas of the world that permit mandatory COVID-19 vaccination are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Adtalem’s HR Coaching Resource Center because of issues such as access or an approved medical or religious accommodation.
Who We AreBecker has prepared people for greatness from more than 2,900 firms, associations, alliance partners, universities, and government agencies. Becker has helped more than one million CPA candidates prepare for taking the CPA Exam. For more than 60 years, Becker has led the industry through an exceptional network of relationships and a diverse catalogue of deep resources, engaging content, and expert instructors.Becker provides CPA Exam Review, CMA Exam Review, and CPE (Continued Professional Education) with expert instructors, high-quality content, flexible learning formats including on-demand resources and webcasts. Learn more about Becker Professional Education, part of Adtalem Global Education, at www.becker.com.
Our Commitment to Diversity and Inclusion
At Adtalem Global Education, the parent organization to Becker, we pride ourselves in nurturing a culture that encourages everyone to bring their full selves to work each day. To us, diversity and inclusion needs to be intentional to be impactful. We don’t just welcome differences, we celebrate them. #WeAreAdtalem
To learn more about our commitment to Diversity and Inclusion, click here to visit our Diversity page.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Bachelor’s degree required- Outstanding customer service skills with 1+ years of customer service or related experience required.- Ability to work a variety of office hours including multiple evenings, and weekends.- High level of interpersonal, communication and problem solving skills.- Ability to work independently as well as function as part of a team.- PC skills in Microsoft Office, Internet applications and database software. – Strong verbal and writing skills- Strong people skills- Customer focused – Able to work in an autonomous and entrepreneurial and, at times, virtual environment.- Good organizational, interpersonal and professional communication skills.Employment Type: FULL_TIME
Becker Professional Education
Address
Downers Grove, IL
60515 USAIndustry
Education
Apply Now
100 Remote Customer Service Representative Jobs
79. Office Assistant
Keller Williams Realty International Chicago, IL
- $22 to $30 Hourly
- Full-Time
Job Description
We’re searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team! Compensation:$22 – $30 hourly
Responsibilities:
- Oversee online and print marketing efforts
- Buy materials for the office when necessary
- Produce progress reports and present to the team on a regular basis
- Plan office events and schedule arrangements for travel if necessary
- Manage all paperwork in the office and create a process for team members to follow to ensure efficiency
Qualifications:
- Customer service experience in our industry is preferred
- Enjoys talking with customers and can communicate through verbal and written channels
- High school diploma or GED required
- Shows ability to quickly finish very detailed work
- Proficient in basic computer software and can quickly learn to use new programs
About Company
We are a leading real estate firm and we promise to continue giving the best service to our clients.Keller Williams Realty International
Address
Chicago, IL
USAIndustry
Business
Apply Now
100 Remote Customer Service Representative Jobs
78. Sales Representative- No experience needed-RESIDUAL & BONUS PAY!
VizyPay Chicago, IL
Job Description
VizyPay is looking for highly motivated Outside Sales Representatives to grow the sales channel in their respective communities. The successful candidate will be a self-starter responsible for identifying and establishing contact with new clients and following up with existing clients to maintain relationships. Partner with a company ranked the 6th fastest growing privately owned company in Financial Services by Inc. Magazine. VizyPay is redefining the merchant service industry by providing businesses the resources and services they deserve, including cutting-edge technology and payment processing solutions.
About the Job (100% Commission):
As an Outside Sales Professional with VizyPay, you will have the opportunity to grow your sales career, have a flexible schedule, and achieve financial freedom. Our sales partners have access to top-notch training and support, uncapped income potential, and innovative solutions for business owners.
➔ Develop and flourish relationships with small to medium-sized businesses in your area to help them select the right payment solution that best fits their needs.
➔ Manage the sales cycle from start to finish.
➔ Work closely with your Sales Director to help reach your professional career goals.
➔ Educate local business owners on pricing solutions so that they can save money, streamline operations, and accelerate revenue growth.
What’s in it For You?
➔ Uncapped income potential, including per account bonuses and large merchant account bonuses paid daily, monthly bonuses, and lifetime residuals.
➔ Have the freedom to sell month-to-month programs and offer free equipment.
➔Work-Life Balance with the ability to work full or part-time.
➔Receive unmatched support through our Customer Service/Tech support departments.
➔Offer programs you are proud to sell and give local businesses resources to grow and succeed, all backed by 100% transparent pricing.
What’s needed from You?
➔Excellent prospecting, communication, presentation, and networking skills.
➔Professional demeanor with a results-driven attitude and a high sense of integrity.
➔Passion for being the best at what you do and a willingness to step out of your comfort zone.
Why VizyPay?
At the heart of what we do is our Look Local First movement. A campaign created to raise awareness in communities about the importance of shopping small and supporting local businesses: this is something you can join in on and use as an ice breaker or conversation starter when approaching businesses in your area. At VizyPay, we provide you with the tools and support to create a path towards success that plays to your strengths. Previous experience in the merchant services and/or sales industries can be highly beneficial to your success as a Sales Partner with us; however, no direct prior experience in this industry is required. If you love building working relationships and have an attitude towards finding the right solution to help businesses succeed-then we want to hear from you.
Apply now to learn more!
Contact:
jobs@vizypay.com -or- call (515) 209-3221.
Company Description
Our mission is to empower small business owners by offering options that other processors won’t. We believe that they should be able to not only understand the fees associated with credit card processing, but have the option to avoid them completely. Our programs are truly customizable to fit every need and every industry so that we can help businesses operate at their best.
We were founded by small business owners to look out for small business owners and that mentality still drives our business today.
VizyPay
Our mission is to empower small business owners by offering options that other processors won’t. We believe that they should be able to not only understand the fees associated with credit card processing, but have the option to avoid them completely. Our programs are truly customizable to fit every need and every industry so that we can help businesses operate at their best. We were founded by small business owners to look out for small business owners and that mentality still drives our business today.
Address
Chicago, IL
USAIndustry
Business
Apply Now
100 Remote Customer Service Representative Jobs
79. Global Market Manager – Meat & Seafood – 100% Remote
PerkinElmer Chicago, IL
Job TitleGlobal Market Manager – Meat & Seafood – 100% Remote
Location(s)Baltimore/DC, Chicago, Dallas, Denver, Greater London Area, Hartford, Houston, Los Angeles, Miami, Minneapolis, Montreal, Philadelphia, Pittsburgh, Quebec, Richmond, Seattle, Seer Green, St. Louis, Toronto, Trenton, WalthamEssential Duties and Responsibilities include the following. Other duties may be assigned.- Champions development of meat & seafood market growth strategies based on fact-based analysis and identification of market trends; competitive analysis; technology advancements; and customer needs assessment and regulatory requirements
- Leads development and prioritization of segment-specific workflows and supporting applications that enable our solutions to be differentiated and value-add to our customers
- Develops deep technical knowledge on customer needs and workflow across Instruments, Consumables & Service, and translate this knowledge into technology and solution landscaping activities within context assigned markets
- Leads best practices to develop compelling value propositions and sales tools that are practical to use and aligned to segmentation and regional specific requirements
- Drives deployment of commercial sales tools and training to drive sales effectiveness at positioning our solutions
- Actively develops relationships with commercial teams, KOLs and key customers in priority end- market segments. Leads overall Market/Segment strategy and acts as focal point within the organization to ensure marketing collateral, applications and solutions support our overall growth strategy and align across the Business Unit, R&D and Marketing organizations.
- Meets business and end market KPIs, such as revenue, margin expansion, market penetration and share gain
- Supports the development of strategic planning initiatives (M&A due diligence and other new growth initiative)
- On a regular basis, attend industry trade shows and accompany managers on customer visits to maintain awareness and understanding of industry trends.
- Provide enthusiastic leadership for strong work ethic when interacting with PerkinElmer employees and business partners.
Minimum Qualifications:
- Bachelor of Science degree in biological or food science
- Successful 10+ year track record in various roles within Sales, Marketing, Product Management, Food Quality, or R&D related to Food Testing.
- 8+ years experience in the food market (processing, FSQA, laboratory, test supplier)
Preferred Qualifications:
- Master of Science, good business acumen; MBA preferred
- 5+ years experience in the meat & seafood market (processing, FSQA, laboratory, test supplier), with deep network of industry connections.
- Working proficiency and technical experience in microbiological food safety
- Experience in customer and market segmentation, creating segment roadmaps, robust business cases, and commercialization of solutions.
- Ability to translate customer needs into applications solutions to drive business growth
- Significant experience leading cross-functional teams to drive business results, exhibiting formal and informal leadership skills and be driven and exhibit strong goal / results orientated
- Experience in strategic planning and execution. Experience in planning marketing strategies, advertising campaigns, and successful public relations efforts.
- Must be able to accomplish results in a cross-functional team environment, exhibiting formal and informal leadership skills and be driven and exhibit strong goal / results orientated
- Proven track record of results either contributing to or directly developing, driving and maintaining high performing product lines, cutting edge strategies and strong market presence
- Ability to travel up to 30%
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
PerkinElmer
Address
Chicago, IL
USAIndustry
Retail
Apply Now
100 Remote Customer Service Representative Jobs
80. CUSTOMER SERVICE ASSISTANT (FULL-TIME)
Compass Group, North America Chicago, IL
+ We have an opening for a full-time CUSTOMER SERVICE ASSISTANT position.
+ Location: Chicago, IL 60602 Note: online applications accepted only.
+ Schedule: Full-time; Monday – Friday 7:00 am – 4:00 pm.
+ Requirement: Supervisor and Microsoft Office experience required.
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.
ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
Full time associates at ESFM are offered many fantastic benefits such as:
+ Medical
+ Dental
+ Vision
+ Flexible Spending Accounts (FSAs)
+ Commuter Benefits
+ Wellness Program
+ Employee Assistance Program
+ Life Insurance for Associates and Eligible Dependents
+ Short Term Disability (STD) and Long Term Disability (LTD)
+ Accidental Death & Dismemberment (AD&D) Insurance
+ Discount Marketplace
+ 401(k)
+ And other voluntary benefits
Job Summary
Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers. Essential Duties and Responsibilities:
+ Answers the telephone, responds to customer emails and provides general assistance to customers.
+ Reviews and promotes service requests submitted by customers.
+ Provides clerical support; maintains files and records.
+ Prepares routine correspondence, forms and other documents.
+ Collects, verifies, retrieves and enters data.
+ Operates standard office equipment.
+ Completes project assignments.
+ Assists in the preparation and proofing of materials for reports and other publications.
+ Interacts effectively with staff, students and faculty while conducting daily workplace duties.
+ Communicates with customers to complete work in a cost-effective, efficient and safe manner.
+ Maintains a clean and safe work environment.
+ Performs other duties as assigned.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).
Compass Group, North America
Address
Chicago, IL
60684 USAIndustry
Business
Apply Now
100 Remote Customer Service Representative Jobs
81. Entry Level – Customer Service Associate
Hertz – Kansas City Chicago, IL
- $15 Hourly
- Full-Time
Job Description
We are Thankful for you! We are looking for Customer Service Associates with a passion to drive customer satisfaction. If this is you and you’re ready for your next destination then you have cruised to the right spot!$1,000 Hiring Bonus!! $500 after 30 days and $500 after 90 daysApply today and shift your career into drive for tomorrow!Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts! Just to name a few Hertz perks:- 40% off any standard Hertz Rental
- Up to 50% off holiday groceries
- Gift Card Savings
- Health & Wellness benefits
- Tuition Reimbursement
- Pet Insurance
- Career Growth with hands on learning
How to Drive your future in working with Hertz:- Consult customers on Hertz rentals
- Ensure positive customer experience, making Hertz #1 in car rental company experience
- Peruse customers on additional services
- Strong communication and multitasking skills
- Conduct vehicle service and maintenance to ensure customer satisfaction
- Have a valid driver’s license with acceptable driving record
- Be at least 20 years of age
- High School diploma or general equivalency diploma required.
All employment is contingent on the successful completion of a background screen and drug screen,- (note: the use of marijuana will not be tested as a condition of employment).As a Customer Service & Sales Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals, but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.This position includes a rewarding compensation and benefits package:- $15.00 an hour as your base pay.
- Overtime hours are compensated at 1.5 times your hourly rate
- Includes full range of medical, dental, vision, 401K benefits offerings
- Uncapped monthly sales incentives
The key responsibilities and accountabilities are:- Effectively communicate and offer ancillary products, services and upgrades to enhance our Gold Plus Rewards customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Personally welcome Gold Plus Rewards customers with a pleasant greeting and answer questions in a friendly manner.
- Provide world class customer service to valued Gold Plus Rewards customers by managing the rentals and the exit process, in compliance with Hertz’s policies and procedures, with accuracy and attention to detail.
- Resolve customer issues and concerns tactfully, using effective customer service techniques.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Operate within the areas of rental counter, Gold Choice, and exit gate at the location.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
- Keep work area organized and free of clutter.
Professional Experience:1- 2 years customer service and/or sales experience required.Basic Qualifications:Proven strong sales and closing skills and the ability to sell in a friendly, engaging mannerPassion for customer service and attention to detail – Goes the extra mileA minimum of one year of sales or customer experience in a high volume or service oriented environmentStrong computer proficiency, including typing skills and the ability to navigate through multiple computer systemsMust be able to:
- Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
- Have the competitive drive and confidence to succeed in a commission-based environment
- Work in a fast pacedenvironment with a variety of tasks. Excellent organizational and time management skills
- Demonstrate sales, professionalism and interpersonal skills
- Show a high level of ownership, accountability and initiative.
- Proven experience of working well within a team.
- 100% customer focus, with proven experience within a customer facing environment
- Work flexible shifts including weekends and holidays; and work overtime as required
- Work outdoors during all weather conditions
- Lift up to 25 pounds
- Stand or sit for long periods of time
Physical Requirements:Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required.
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace.
EOE, including disability/veteranHertz – Kansas City
Address
Chicago, IL, USA
Industry
Business
Apply Now
Hisense – 43″ Class H55 Series LED Full HD Smart Android TV
US$229.99
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100 Remote Customer Service Representative Jobs
82. Supply Chain Customer Services Specialist
BESTVIEW INTERNATIONAL CO Darien, IL
- $40,000 to $50,000 Yearly
- Full-Time
- Benefits: medical, 401k, dental,
Job Description
Bestview International, tile and bath products distributor, seeking a highly organized, motivated and experienced individual for the position of supply chain and customer services specialist at our corporate office in Chicago north shore area.
Main Responsibility
Interpret data for supply chain operations and business development for major retailers.
Perform daily, weekly and monthly reviews and analyses of current supply chain processes using operational metrics and reports.
Track product flow from origin to destination to ensure timely delivery.
Collaborate with overseas suppliers on packaging, transition tests, and containerization.
Develop logistics models for cost and demand forecasting; monitor the industry to ensure most cost-effective logistics execution
Daily Process customer orders; arrange logistic shipping and work with warehouse to make sure all orders are prepared and shipped safely, accurately and in a timely manner;
Daily data input on all inbound and outbound shipment, filing on all shipping documents;
Work with warehouse team to make sure all customer orders are prepared and shipped safely, accurate and timely;
Requirement:
Minimum 2-3 year of work experience, preferred in supply chain and customer services; Detailed oriented and strong communication skills; Strong PC & software skills, QuickBooks, bilingual mandarin Chinese preferred.
Compensation and benefits:Salary plus medical and Dental Insurance, 401K. Please email your resume to hr@bestviewintl.com or call to 847-510-2688.
BESTVIEW INTERNATIONAL CO
Why Work Here?
Awesome working environment, a lot of room to growth, great benefit
Address
7885 Lemont Road
Darien, IL
USAIndustry
Business
Apply Now
100 Remote Customer Service Representative Jobs
83. Customer Service Representative
CBRE Chicago, IL
Customer Service Representative Job ID 40843 Posted 23-Nov-2021 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Charlotte – North Carolina – United States of America, Remote – US – Remote – US – United States of America
JOB SUMMARY
The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints. This is a remote position and is a requirement to be fluent French Schedule: 3:00 am – 12:00 pm EST Monday – Friday
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues. Generates and dispatches service request work orders for completion by vendors.
Schedules conference rooms and audio visual equipment. Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction. Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information. Contacts customer for additional information and communicating the steps in the work order process. Runs, reviews, and distributes various customer service reports as necessary. May generate and dispatch service request work orders for completion by vendors. May assist with the training of new hires and temporary employees on CMMS (Computer Maintenance Management System), customer service database, email, Live Chat and Call Center procedures. Provides informal assistance such as technical guidance and/or training to co-workers. Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirement to be fluent in French
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
FINANCIAL KNOWLEDGE
Ability to calculate simple figures such as percentages.
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES
Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
CBRE
Address
Chicago, IL, 60684 USA
Industry
Business
Apply Now
Bose QuietComfort 35 Series II Wireless Noise-Canceling Headphones (Black)
US$199.99
Buy Now
100 Remote Customer Service Representative Jobs
84. Remote Customer Technical Support Specialist (French Bilingual Required)
Tandem Diabetes Chicago, IL
GROW WITH US:Tandem Diabetes Care is dedicated to making the lives of people with diabetes better and better through relentless innovation. “In Tandem” means together, and we strive to embody that in every aspect of our business. Headquartered in San Diego with customers all over the world, our continuous rapid growth has extended our roots to Midtown Boise! Our offices are centrally located adjacent to Downtown, Boise Bench and West End.
DIABETES IS ALL WE DO:
At Tandem, Diabetes is all we do. We are the makers of the only color, touch-screen insulin pump that is capable of remote feature updates and compatibility with continuous glucose monitoring. Read more about our company and check out our latest product features and capabilities here: t:slim X2 Insulin Pump with Control-IQ Technology
In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. We treat our fellow employees like friends and family, and the company like our own home. This universal respect allows us the freedom to be ourselves and to be effective at our jobs, knowing at the end of the day that we can trust everyone to do the right thing, for each other and for the company. You can learn more about our culture and life at tandem here: https://www.tandemdiabetes.com/careers/life-at-tandem and See what our customers are saying here: #tsliminthewild
A DAY IN THE LIFE: You’ll be responsible for capturing technical inquiries from our customers over the phone and via email, providing the highest caliber of customer support. You’ll be determining the level of complexity of each contact with the goal of achieving the highest initial resolution in an empathetic and supportive manner. In addition, you’ll be documenting every call in our Client Relationship Management system. YOU’RE AWESOME AT:
- High School Diploma Required
- 1 year previous experience in a Customer/Patient Support or Technical Service role preferred but not required
- Bilingual-English/French Required
EXTRA AWESOME:
- Experienced with use of electronic documentation systems preferred.
- 24/7 technical/customer support center experience desirable.
- Ability to read and follow flow diagrams and work with decision trees.
- Knowledge of HIPAA desired.
- Flexibility to work weekends, holidays and beyond regularly scheduled workday as needed
- Meets or exceeds Tandem Diabetes Care Customer Technical Support metrics.
- Acts as a customer advocate to represent customer needs internally.
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions in responding to customer requests.
- Performs timely and satisfactory resolution of calls and on-line contacts.
SHIFTS:
Tandem offers a variety of different shift options which include weekends, evenings, graveyard, 4X10’s (compressed work schedule). Something for everyone! In addition we pay shift differentials for those non-traditional hours.WHAT’S IN IT FOR YOU?
At Tandem, our employees are just as important as our customers! Not only do we hire the best, we reward, develop and retain them too. At Tandem we offer competitive compensation packages, superb medical, dental and vision, a discounted stock purchasing plan, fitness discounts, generous PTO, casual work attire and more! For a full list of benefits please review our perks page at https://www.tandemdiabetes.com/careers/benefits.
REFERRALS:
We love a good referral! If you know someone that would be a great fit for this position, please share!
If you are applying for this job and live in California, please read Tandem’s CCPA Notice:
https://www.tandemdiabetes.com/careers/california-consumer-privacy-act-notice-for-job-applicants
Tandem Diabetes
Address
Chicago, IL
USAIndustry
Business
Apply Now
100 Remote Customer Service Representative Jobs
85. CSR & Promotions Representative
Inbound Acquisitions Chicago, IL
Job Description
CSR & Promotions Representative – Full Training Provided
Inbound Acquisitions is a support-focused company based in downtown Chicago; we learn from one another, grow and develop as a collective. Some describe us as traditional with a frequent element of innovation, unique and a little extravagant. So if you want to join our dynamic, fun, professional, competitive team as a Promotions Representative CLICK APPLY NOW!
CSR & Promotions Representative Benefits:
- No two days are the same
- Fun, supportive environment
- Team-oriented atmosphere
- Competitive compensation
- No seniority
- Learning transferable skills
Who are we looking for?
- Candidates that enjoy working with people
- People that work well in highly competitive environments
- Applicants must be over the age of 18 in order to apply
- People that are eager to learn and have a strong student mentality and
- Candidates that work well in team environments
More about the CSR & Promotions Representative position:
As our client base continues to grow, we are striving to grow with them just as quickly. Inbound Acquisitions is actively seeking new CSR & Promotions Representatives to help us with this growth. Your initial duties will include:
- Conduct and monitor customer and client relations
- General sales, marketing, customer service & public relations
- Create a positive working environment
- Inform the public of our clients’ newest products/ services/ offers
- Develop and coach individuals in our office
NEXT STEP
For Consideration: CLICK APPLY and send your resume through to us.
What you need to do: Send us your current contact information. Both cell phone number and email address would be great.
How long will it take? We will be looking to make a decision on your application within 1 week of submission. Due to the current situation please allow 2 weeks for a final decision to be made.
What we will do: Successful candidates will receive an email from us, which will include an interview invite. Please keep an eye on your email account and also your spam / junk folder to ensure you don’t miss your offer.
Note: Due to the current situation all interviews are carried out via zoom call although this is not a remote position
Good Luck!
Inbound Acquisitions
Address
Chicago, IL, USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
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100 Remote Customer Service Representative Jobs
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100 Remote Customer Service Representative Jobs
89. Customer Service Representative
Apogee Enterprises McCook, IL
Tru Vue Inc.
Expected Outcomes/Job Functions:
- Support external customer relationships:
Communicate effectively with all levels of the customer’s organization.
Assess customer needs and fulfill requests for information by accurately interpreting customer requests
Maintain a level of understanding of all Tru Vue sales channels inclusive of international distributors, U.S. independent framers, retail accounts, the fine art market, technical glass and the direct print market and ensure a high level of customer satisfaction.
Have a comprehensive knowledge of Tru Vue’s product offering. Develop and maintain a working knowledge of our processes and programs in order to be proactive in answering product inquiries and resolving problems.
Work with individuals within sales and operations departments to evaluate and provide responsive customer support (quality & service).
When requested by the accounting staff, communicate with customers on account credit issues.
- Manage appropriate information, paperwork, system data entry and other information to assure satisfaction of internal and external customers.
- Work with a high degree of accuracy in processing customer orders.
- Interface with other departments within the organization to obtain and provide information to the customer in a timely manner.
- Support arrangement and coordination of international customer invoices, pre-payments, and transfers of goods and container configurations.
- Calculate, verify and respond to requests for quotes.
- Complete sample request forms, follow the sample request through the company CRM.
- Maintain and provide customer sales information to leadership and other areas as needed.
- Manage special analysis projects as needed to help the business understand product, price and sales trends.
- Learn, understand, and follow documented work procedures. Cross train in related functions and assist others in obtaining cross-functional capabilities.
- Maintain a high level of confidentiality in our processes and products.
- Represent Tru Vue, Inc., in a professional and favorable manner at all times.
- Ensure all activities are safely performed and comply with Tru Vue and Apogee’s code of conduct, code of ethics and diversity policies.
The above responsibilities represent the major tasks assigned to incumbents in this job title. They are not intended to be an exhaustive list of all tasks. Therefore, on occasion, incumbents may perform other related tasks.
Education and Experience: (minimum requirements)
Demonstrated problem solving ability, logic, and understanding and utilizing technical information. Three to five years of customer service experience in a business-to-business environment. Functional P.C. skills with Microsoft programs (Word, Excel, Outlook). And, previous experience with ERP systems and Wire Transfers preferred.
Attributes:
Strong customer service acumen. Positive attitude and professional image. Strong interpersonal and listening skills. Professional verbal and written communication skills necessary to interface with customers and colleagues. Self-motivation and ability to work independently. Excellent detail and organizational skills. Superior problem solving skills. Ability to manage time and workload efficiently, and have the ability to prioritize and modify priorities accordingly. Demonstrated ability to work and cross train in a team environment. Ability to get along well with others. Ability and willingness to learn, understand, and follow documented work procedures. Regular, full-time attendance in the office.
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions.
This job is primarily performed in an office environment. The noise level in the office is generally moderate. While performing the duties of this job, the employee frequently interacts with individuals on the plant floor, near moving mechanical parts. The noise level in the production environment is usually loud.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For specific lifting, pushing and pulling thresholds for this position, please see HR.
While performing the functions of this job, the employee is regularly required to sit, stand, walk, talk, and hear. The employee is frequently required to use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. The employee may occasionally lift and/or move up to 30 pounds. Vision requirements include close vision, color vision, and the ability to adjust focus.
Communication Expectations:
The position routinely requires verbal and written communication in English in order to complete the daily business requirements. Verbal communications include, but are not limited to: team meetings to discuss daily department requirements, work instructions to team members, presentations to management or customers, project meetings with peers and management, communications with peers and management, and safety instructions and training. Written communications include, but are not limited to: department paperwork, projects updates, safety walkthroughs, purchase orders, continuous improvement projects, and communications with peers, customers, and management.
Equal Opportunity Employer
Apogee and our brands are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by state or federal law.
Apogee Enterprises
Address
McCook, IL
USAIndustry
Business
Apply Now
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100 Remote Customer Service Representative Jobs
90. Contact Representative (Teleservice Customer Service Representative)
Social Security Administration Chicago, IL
Summary Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA’s National 800 number. Watch what Customer Service Teleservice Representatives do! This position is located in the Chicago Teleservice Center at 600 West Madison St, 4th Floor, Chicago, IL 60661.
Responsibilities As a Customer Service Representative (CSR), you will contribute to the Agency’s mission by: Answering unscreened calls for continuous periods of time on SSA’s national 800 number; Providing quality customer service in a fast-paced, high call volume environment; Conducting interviews to determine the nature of the call; Identifying persons who may be eligible for various SSA programs by utilizing screening and interview methods effectively; Providing information on SSA’s policies and procedures and resolving customer questions by identifying the issue and selecting the best option(s) for resolution; Determining eligibility for programs administered by SSA; Using automation tools to access and update information; and Delivering service to customers within agreed service levels and established performance standards. Requirements Conditions of Employment Qualifications All qualification requirements must be met by the closing date of the announcement. You may qualify at the GS-5 grade level (starting salary $39,109.00) if you possess one of the following: A.
52 weeks of full-time specialized experience, equivalent to the GS-4 grade level in the Federal service, that demonstrates experience applying rules, policies, or procedures to provide customer assistance, answering or asking customer questions to obtain or provide information, and using a computer to enter data. (Your resume must fully support these responses; otherwise, you will be found ineligible); OR B. Completion of a full 4-year course of study above high school (e.g., 120 earned semester hours, 180 earned quarter hours, bachelor’s degree, etc.).; OR C.
A combination of successfully completed education course work equivalent to a baccalaureate program beyond the second year (e.g., in excess of the first 60 earned semester or 90 earned quarter hours) is creditable toward meeting the minimum qualification requirements. Note: Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined. You may qualify at the GS-6 grade level (starting salary $43,596.00) if you possess 52 weeks of full-time specialized experience, equivalent to the GS-5 grade level in the Federal service researching and analyzing rules, policies, procedures to respond to inquiries, explaining various sensitive topics to a varied audience, responding to inquiries concerning requirements, supporting documentation, and other issues, and using interviewing techniques to obtain and exchange information.
(Your resume must fully support these responses; otherwise, you will be found ineligible) Substitution of education in lieu of specialized experience may not be used for this grade level. You may qualify at the GS-7 grade level (starting salary $48,445.00) if you possess 52 weeks of full-time specialized experience, equivalent to the GS-6 grade level in the Federal service independently researching regulations, policies, or procedures to resolve complex issues (e.g. obtaining benefits, payment interruptions, etc.), using a computer to reconcile discrepancies or enter data in databases, and responding to technical inquiries concerning topics such as entitlement to benefits or benefit payments.
(Your resume must fully support these responses; otherwise, you will be found ineligible.) Substitution of education in lieu of specialized experience may not be used for this grade level. Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience. SELECTIVE PLACEMENT FACTOR COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW – Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public.
Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly.
If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible. NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.
Education SUBSTITUTING EDUCATION: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education prior to being appointed. NOTE: Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S.
education programs. It is the applicant’s responsibility to acquire U.S. Certification and provide it at the time of application.For a list of Credential Evaluation Services, log on to: Credential Evaluation Services. PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application.
You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.
Foreign Education: If your transcripts show education completed in foreign colleges or universities, you must also provide documentation that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in a conventional/accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Additional Information COVID-19 Vaccination Requirement: As required by Executive Order 14043, Federal employees must be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 no later than November 22, 2021 and submit documentation of vaccination by November 23, 2021 OR shortly after appointment or onboarding with SSA, if this occurs after November 22, 2021. At the time of selection, SSA will provide additional information regarding what documentation you must provide and how you can request a legally required exception from this requirement.
This is a career-ladder position offering the opportunity for annual promotion based on performance leading up to the GS-8 grade level. Normally candidates are hired at the step one unless they have prior federal experience with no break in service. Additional selections may be made within six months from the closing date of this announcement.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov. Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application.
Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable\_Accommodations\_for\_USA\_Hire
Social Security Administration
Address
Chicago, IL, 60684 USA
Industry
Business
Apply Now
100 Remote Customer Service Representative Jobs
91.
100 Remote Customer Service Representative Jobs
92.
100 Remote Customer Service Representative Jobs
93. Customer Service Representative – Virtual Interview – Work From Home
Trinidad and Tobago
Customer Service Representative – Virtual Interview – Work From Home in Trinidad And Tobago
Customer Service Representative – Virtual Interview – Work From Home in Trinidad And Tobago
This is your chance to start a lifelong career with endless opportunity. Find the flexibility you’ve been looking for by taking a moment to finish our online application.Benefits:
• Excellent weekly pay
• Safe work environment
• Multiple shifts are readily available from morning to night and no experience is needed.
• You will have adequate opportunity for growth
• Part-time readily available – choose the days you want to work
• A dedication to promote from withinResponsibilities:
• Must be able to perform tasks with or without reasonable accommodation
• Perform all other duties as appointed
• Assist in creating a positive, professional and safe work environmentQualifications:
• No experience, Willing to train
• Ability to work within recognized turnaround times
• Must have outstanding social skills and the ability to organize simultaneous tasks
• Ability to analyze and apply company policies and procedures
• Excellent verbal and written communication skills
• Ability to work both separately and within a team environment
• Ability to remain organized, regard to detail, follow directions and multi-task in a professional and effective mannerApply Now
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100 Remote Customer Service Representative Jobs
94. Account Representative – Customer Service
SMS Assist, L.L.C. Chicago, IL
SMS Assist Summary
At SMS Assist, we’re not just in the business of fixing properties-we’re fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn’t only possible, butessential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations.
Recognized on Forbes’ Cloud 100 list, Deloitte’s Technology Fast 500, Chicago Crain’s Top Tech Employers, and more, SMS Assist managesmore than 186,000 properties where people live and work.Our customers’ livelihoods are in our hands-think a restaurant manager whose only fryer goes down on a busy Friday night or a family in Florida without power after a hurricane.Wework across the industries that make up your community, including retail, food service, banking, residential, and more, and we help them find the right provider in our network (we call them Affiliates) in more than 45 trades.
We’re innovators, disruptors, and out-of-the-box thinkers. We set each other up for success in the office and for the perfect spike on the volleyball court during an intramural game. We’re community volunteers, karaoke partners, and lifelong friends. We’re passionate about the people we serve, and we give our all because we care. We want to make every property better, and we want your help to make it happen.
Job Summary
The Account Representative is responsible for the day to day delivery of facilities services to a number of major client sites within a geographic territory. This role plays an integral part in client account management, operational support, and financial success for the assigned client base. This role also works closely with multiple internal and external stakeholders to address daily client challenges, while identifying and executing opportunities to make meaningful improvements to client operations. The role is based at our corporate headquarters with travel to client sites as needed.Responsibilities
Serve as primary client account manager for assigned client portfolio, interacting regularly with client management telephonically, electronically, and in person to ensure the highest level of client satisfaction
Evaluate all client requests for urgency, efficacy, and necessity to ensure that the client’s maintenance budget is allocated efficiently so as to satisfy service requirements while controlling discretionary scope expansion and preventing unnecessary spending
Manage all service requests by understanding the issue in context, assigning the appropriate resources for project completion, maintaining appropriate timelines, and communicating regularly with client and department leadership
Control the release of work requests to vendors to achieve monthly, quarterly, and annual financial objectives for the client and SMS Assist
Anticipate, take ownership of, and proactively manage client escalations in order to achieve resolution as quickly as possible, while escalating the most complex and consequential issues to department leadership with actionable recommendations for solutions
Developing and manage relationship with various client stakeholders including service location staff and their management, corporate functions, and the management offices for facilities-related programs and projects
Coordinate with and appropriately direct workflows among the client’s internal commodities and external service providers to ensure work is completed and accounted for per the client’s specifications
Prepare and deliver routine and ad hoc communications and qualitative reports to the client that are impactful and of high professional standards
Proactively research, develop, and implement solutions to client requests that fall outside of standard procedure and historical precedent and are ambiguous in context, scope, and resolution process
Coordination with external third-party stakeholders including municipal governments, landlords, property associations, and other third-party vendors to resolve all facilities-related issues
Ensure full utilization of warranty provisions (both equipment and service) and evaluate lease terms to ensure that client funds are not spent on repairs for which another party is liable
Coordinate with and provide direction to after-hours and weekend coverage teams to maintain 24/7 coverage of all client support activities
Fosters a positive team environment and may provide coaching or mentoring to team members
Ensures confidentiality and accuracy of internal and external data
Performs ad-hoc projects and other duties as assigned
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Professional Skills
These are the professional skills we would expect from an individual fully established in this role.
Problem Solving – Advanced
Learning Agility – Advanced
Customer Service- Advanced
Verbal Communication- Proficient
Written Communication – Proficient
Relationship Management- Proficient
Prioritization – Proficient
Team Work – ProficientRole Specific Skills
Computer Skills: Proficiency in Microsoft Word, Excel, PowerPoint, Outlook requiredPeople Management Skills
Not applicable to this roleQualifications
Minimum Qualifications
Bachelor’s Degree
0-3 years of experience preferred
Other Relevant Qualifications
Experience in facilities management, maintenance management, or building engineering, maintenance trades, or related fields a plus
___________________________________________________________________________________
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.
Employment Type: FULL_TIME
SMS Assist, L.L.C.
Address
Chicago, IL
USAIndustry
Business
Apply Now
100 Remote Customer Service Representative Jobs
95. Utilization Review RN-100% Remote– CST
Mitchell Martin Inc Oak Brook, IL
A fortune 500 Managed Health Care Organization servicing 4.6million members, has an immediate need for a Utilization Review RN to work 100%remote. Must have IL state license but can sit anywhere in the US.
SUMMARY:
Works with the Utilization Management team primarily responsible for inpatient medical necessity/utilization review and other utilization management activities aimed at providing Molina Health caremembers with the right care at the right place at the right time. Provides daily review and evaluation of members that require hospitalization and/or procedures providing prior authorizations and/or concurrent review. Assesses services for Molina Members to ensure optimum outcomes, cost effectiveness and compliance with all state and federal regulations and guidelines
Type: Contract duration is 6 months with possibility of direct hire
Schedule: 8am to5pm CST
DAY-TO-DAY: Inpatient Authorizations, reviewing faxes that can be 50-100 pages long. Will be expected to manage 25-30 cases successfully daily. Should be able to quickly and accurately determine whether the criteria meets medical necessity. Previous experience a must.
*100% remote, candidates can sit anywhere in the US
*ILLINOIS RN State License is required
*MUST HAVE: Experience working in acute care/medical surgical or UM NIC or hospital NICU. The area of expertise should be specific to inpatient reviews and must have solid experience within a clinical setting as they will need to be able to use their knowledge to extrapolate key information during the authorization process.Employment Type: [“OTHER”]
Mitchell Martin Inc
Address
Oak Brook, IL, 60523 USA
Industry
Healthcare
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100 Remote Customer Service Representative Jobs
96. Customer Service – Passport/Visa Center – Chicago
VFS Services USA Chicago, IL
Job Description
VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is currently hiring a Customer Service and Enrolment Officer for our new Visa Application Center in different location in the US. The office will specialize in providing passport/visa service on behalf of new government client here in the US.
ROLE AND RESPONSIBILITIES
- Working directly with visa customers to assist with completion of visa applications and processing of documents in line with varying visa requirements from different foreign governments
- Working under tight timelines and high volume of customers.
- Processing applications and data entry in the customized VFS software, including digitalization of documents.
- Dispatch of documents daily to foreign governments based in the US
- Scanning and uploading of documentation
- Trouble shooting IT issues with the help of the remote IT Service Desk, as needed
- Tracking of passports
- Handling customer queries in person, by email and on the telephone
- Fee collection and cash handling
- The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.
- Reports directly to Visa Application Center Deputy Manager
- Willingness and ability to physically carry and transport a load of daily applications, in person, to local Consulates
- Key skills include customer service for a high volume of customers, requiring high-speed and high-quality data entry, as well as IT familiarity with software programs. An interest in international travel and visa processes is helpful, as well as efficiency and attention to detail, and an interest in growing internally within a large international organization.
EXPERIENCE/QUALIFICATIONS REQUIRED:
** Must reside in Chicago, USA
- Excellent written & verbal communication skills with professional demeanor
- Excellent command of English is required, additional languages a plus (but not required)
- Minimum education: Bachelor’s degree
- Good knowledge of Microsoft Office packages
- A good attention to detail and high level of accuracy under tight timelines
- A proactive ‘can-do’ attitude
- Ability to begin work rotating shifts, if needed, between 7:00am – 7:00pm
- Flexible / ready and willing to additional hours, if needed
- Possible travel opportunities within the US
- Availability to begin in November 2021
VFS Services USA
Address
Chicago, IL, USA
Industry
Business
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100 Remote Customer Service Representative Jobs
97. 100% Remote Travel Specialist (F-1773)
Myticas Consulting Chicago, IL
Job SummaryOne of Myticas’s direct clients is looking for a Travel and Attendance Coordinator who can provide administrative support, primarily focused on travel reservations, travelreimbursements, and attendance tracking, to an organizational unit to facilitate productivity and meet changing business needs. May perform some diversified and confidential administrative support duties as needed.Principal Duties and Responsibilities Books travel reservations, processes travel reimbursements for staff, and requests travel reimbursements from host organizations Tracks staff attendance in an attendance application Provides manager with weekly reports of reimbursements queue status Prepares or reviews routine correspondence, memoranda, reports, etc. Effectively communicate across departments through remote methods such as email or messaging Maintains and organizes files, records, and archive systems Handles confidential and routine information in accordance with information…
security policies and proceduresEducation and Experience Minimum of an associate’s degree or equivalent experience 1-3++ years of direct work experience Requires strong (learned) understanding and application of travel and reimbursement policies/procedures Customer service-oriented with the ability to efficiently fulfill staff requests is a must Strong attention to detail Ability to proactively and effectively communicate (both written and verbal) Ability to prioritize multiple requests from multiple staff Exhibits good judgment and professional etiquette Possesses time management and organizational skills Strong relationship building skills Proficient in Microsoft Office suiteINDOF
Myticas Consulting
Address
Chicago, IL
USAIndustry
Travel
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100 Remote Customer Service Representative Jobs
98. Claims Counsel – Coverage (Open to Remote Location)
Markel International Chicago, IL
Company Information:What we look for
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.Markel StyleThe Markel Style is what makes us stand out from our competitors. It’s our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.If you think you have these core attributes we want to hear from you.Job Summary:Associate General Counsel – Coverage is a legal resource within the Markel Claims Department; conducts legal research and assists with providing consistent interpretation and application of policy coverages across multiple lines of business in all jurisdictions; assists in reviewing pleadings and dispositive motions in declaratory judgment actions which do not allege bad faith; assists Underwriting with legal research pertaining to interpretation of policy language and with drafting and revising policy language; assists with training for Claims Department on coverage-related issues.Job Description
- Provides support to Associate General Counsel assigned as manager
- Provides legal advice on a variety of coverage issues arising out of claims handled by the Claims Department
- Supports the following professional liability lines of business:
- management liability
- employment practices liability
- third-party discrimination
- tenant discrimination
- lawyers
- miscellaneous errors and omissions
- financial advisors
- Also supports third-party personal lines and third-party marine
- Conducts legal research
- Issues oral and written coverage opinions
- Provides assistance with issuing coverage position letters
- Reviews outside coverage counsel’s coverage opinions
- Reviews draft declaratory judgment pleadings
- Participates in strategic discussions and provides legal advice on coverage matters and claim handling issues
- Provides training on coverage issues to the Claims Department
- Reviews and assists in drafting policy wording
- Communicates with Underwriting regarding coverage issues and policy wording
- Prepares white papers
- Prepares quarterly reports to Claims Management regarding performance metrics, action plans for needed training, and coverage issue trends
- Attends mediations and settlement conferences on behalf of the Company
- Assists with special projects as requested
Education
- Bachelor’s degree required
- JD required
Work Experience
- 7-10 years of experience with analyzing coverage issues, including under professional liability policies
Skill Sets
- Excellent oral and written communication skills
- Excellent analytical and problem solving skills
- Strong desire for continuous improvement
- Ability to adapt to changes at the Company
- Strong organization and time management skills
- Comfortable working in a virtual team
- Attention to details
Locations
- Chicago or New York (preferred)
- Other Markel locations
- Remote
“Why work for us?”
Diversity and inclusion
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.Community involvement
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.Commitment to open doors
Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style-some of our best ideas start from a conversation between a manager and an employee.
Entrepreneurial spirit
As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.
Markel International
Address
Chicago, IL
USAIndustry
Legal
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100 Remote Customer Service Representative Jobs
99. Customer Service Advisor-Remote
American Standard Itasca, IL
Overview The Consumer Service Representative is influential in supporting our business as we strive to make every consumer experience with us outstanding. At LIXIL Americas, we embrace every interaction as an opportunity to leave a positive and lasting brand impression. Representatives handle an array of inquiries from direct consumers and end users such as project site leads, plumbers and contractors, pertaining mostly to installing GROHE bathroom and kitchen products, such as faucets, shower systems, sinks and toilets as well as providing troubleshooting support for product(s) that is already installed.
The brands we support include American Standard Brands, GROHE and DXV. Responsibilities What you will do – Be a Hero You are the first point of contact for our consumers handling inquiries thru various digital touchpoints, such as: voice, live chat, email, product reviews & Q&A, SMS, social media, etc.; empathizing with consumers as they turn to us for support and expertise. Build relationships and personalize actions and resolutions for the consumer’s inquiry, including installation guides, parts & product troubleshooting, warranty and sales orders, refunds, etc.
Take ownership and make decisions you believe will elevate the customer’s experience Make a Difference Support each interaction as an opportunity to market the brand and ‘tell the story’, inspiring consumers with top-notch service, complete looks and product expertise. Anticipate consumers’ needs and wow them with ‘above and beyond’ moments. Collaborate on solutions to improve both consumer experience and company processes.
Cultivate relationships that reinforce brand values and drive consumer loyalty. Do the Right Thing Achieve quality assurance, productivity and sales target goals set forth by management team. Place sales orders and warranty orders for parts and full products.
Resolve situations in the best interest of both consumer and company in accordance with policies and procedures by using judgement, creative thinking and consumer centricity. Participate in general team meetings, offer feedback on trends and insights, partake in training sessions, product updates and stay apprised of product changes, new promotional offers, discontinued or quality service bulletins, product number, pricing, etc. Qualifications Who you are – Interest in DIY home repair/home plumbing products a plus Creative and solution-focused problem solver Forward thinker, innovative, and passionate about helping people Self-motivated, proactive and has a high sense of urgency HS Diploma/GED required; College Degree preferred or equivalent training or experience 1-2+ years of experience in a similar role within Customer Service and/or retail, manufacturing, hospitality Digitally savvy, able to work on multiple systems and applications Bi-lingual a plus Excellent communication skills, both written and verbal Great organization skills: manages time and is able to multi-task Positive attitude, works well in team and contributes to the high energy of the group Strong problem analysis and solving skills Curious and willing to learn, flexible with changing environment Proficient in Microsoft Office – Word, Excel and Outlook Must be able to work flexible hours; M – F 7AM – 6PM; schedules will vary .
American Standard
Address
Itasca, IL
USAIndustry
Business
Apply Now
100 Remote Customer Service Representative Jobs
100. Customer service/ Spanish speaking (Remote job)
BCforward Bolingbrook, IL
- $15 Hourly
- Contractor
Job Description
BCforward is currently seeking highly motivated Patient Registration – Customer service/ Spanish speaking (Remote job) for an opportunity in Bolingbrook Illinois 60440
Title: Customer service/ Spanish speaking (Remote job)
Location: Bolingbrook Illinois 60440
Expected Duration: 03 Months contract
Position Description
The position provides administrative and general support.
Primary Responsibilities:
Duties to include, but not limited to the following:
• Handling and distribution of incoming mail
• Handling and shipping of outgoing mail for the various departments
• Reorder of office supplies, as necessary
• Assist with filing needs
• Opening and scanning of mail
• Possible light data entry work, as needs arise
• Assist with additional and upcoming departmental projects, as appropriate
Education:
High School Diploma or equivalent
Required Years of Experience
1-2 years of office/clerical experience desired.
Experience with Microsoft Office, particularly Outlook, Excel, MS Word – Access a plus.
Excellent communication skills and telephone etiquette required.
Company Description
About BCforward:
BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centres across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.BCforward
About BCforward: BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centres across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
Address
Bolingbrook, IL, USA
Industry
Business
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</tablGalaxy S21 Galaxy S21 Plus Galaxy S21 Ultra Display size, resolution 6.2-inch Flat FHD+ Dynamic AMOLED 2X Infinity-O Display (2,400×1,080 pixels), 6.7-inch Flat FHD+ Dynamic AMOLED 2X (2,400×1,080 pixels) 6.8-inch Edge WQHD+ Dynamic AMOLED 2X (3,200×1,440 pixels), Pixel density 421 ppi 394 ppi 515 ppi Dimensions (Inches) 2.80×5.97×0.31 in 2.97×6.35×0.30 in 2.97×6.50×0.35 in Dimensions (Millimeters) 71.2×151.7×7.9 mm 75.6×161.5×7.8 mm 75.6×165.1×8.9 mm Weight (Ounces, Grams) 6.03 oz; 171g 7.12 oz; 202g 8.07 oz; 229 g Mobile software Android 11 Android 11 Android 11 Camera 64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide) 64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide) 108-megapixel (wide-angle), 12-megapixel (ultra-wide), 10-megapixel (telephoto), 10-megapixel (telephoto) Front-facing camera 10-megapixel 10-megapixel 40-megapixel Video capture 8K 8K 8K Processor Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz) Storage 128GB/256GB 128GB/256GB 128GB/256GB, 512GB RAM 8GB 8GB 12GB, 16GB Expandable storage No No No Battery 4,000 mAh 4,800 mAh 5,000 mAh Fingerprint sensor In-screen In-screen In-screen Headphone jack No No No Special features IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging, IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging, IP68 rating, 5G-enabled, 100X Space Zoom, 10W wireless charging, 10x optical zoom; S Pen support 100 Remote Customer Service Representative Jobs, 100 Remote Customer Service Representative Jobs, 100 Remote Customer Service Representative Jobs, 100 Remote Customer Service Representative Jobs, 100 Remote Customer Service Representative Jobs
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