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Customer Experience Representative Vacancy

Customer Experience Representative Vacancy

Customer Experience Representative

Telecommunications Services of Trinidad and Tobago Limited

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Description

The successful candidates will be responsible for assisting with Field Sales and Port-In initiative.

JOB PURPOSE

This is a temporary job opportunity to provide a positive customer experience across multiple touchpoints for existing and prospective customers.  The successful candidates will be responsible for assisting with Field Sales and Port-In initiative.

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KEY DUTIES

• Solicit prepaid and postpaid port ins.
• Listen and respond to customers’ needs and concerns and escalate to TSTT.
• Provide concise information about products and services of TSTT.
• Report details of customer contacts and actions taken.
• Sell and upsell Bmobile products and services.
• Deliver self-installed equipment to new and existing Bmobile customers.
• Inventory management – secure and report on inventory.
• Any other related duties as deemed necessary.

EDUCATION & EXPERIENCE

• Full CXC Certificate, including Mathematics and English Language
• Proficiency in Microsoft Office Suite
• Customer Service Skills
• Sales & Marketing Skills
• Proficiency in Spanish will be an asset

RENUMERATION

• Commission based only

Customer Experience Representative Vacancy

 DEADLINE DATE:  Wednesday 10^th February 2021

Apply Now

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[caption id="" align="aligncenter" width="376"] JOHN WALKER & SONS™ KING GEORGE V REGULAR PRICE $618.00[/caption]

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Pixel density	421 ppi	394 ppi	515 ppi
Dimensions (Inches)	2.80×5.97×0.31 in	2.97×6.35×0.30 in	2.97×6.50×0.35 in
Dimensions (Millimeters)	71.2×151.7×7.9 mm	75.6×161.5×7.8 mm	75.6×165.1×8.9 mm
Weight (Ounces, Grams)	6.03 oz; 171g	7.12 oz; 202g	8.07 oz; 229 g
Mobile software	Android 11	Android 11	Android 11
Camera	64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide)	64-megapixel (telephoto), 12-megapixel (wide-angle), 12-megapixel (ultra-wide)	108-megapixel (wide-angle), 12-megapixel (ultra-wide), 10-megapixel (telephoto), 10-megapixel (telephoto)
Front-facing camera	10-megapixel	10-megapixel	40-megapixel
Video capture	8K	8K	8K
Processor	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)	Snapdragon 888 or 64-bit Octa-Core Processor 2.8GHz (Max 2.4GHz +1.8GHz)
Storage	128GB/256GB	128GB/256GB	128GB/256GB, 512GB
RAM	8GB	8GB	12GB, 16GB
Expandable storage	No	No	No
Battery	4,000 mAh	4,800 mAh	5,000 mAh
Fingerprint sensor	In-screen	In-screen	In-screen
Headphone jack	No	No	No
Special features	IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging,	IP68 rating, 5G-enabled, 30X Space Zoom, 10W wireless charging,	IP68 rating, 5G-enabled, 100X Space Zoom, 10W wireless charging, 10x optical zoom; S Pen support

 

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